International African Hair Braiding | Hair Salon

+1 615-457-4202

1574 Gallatin Pike N A, Madison, TN 37115 United States of America

Open Today: -

Quick Facts About International African Hair Braiding | Hair Salon

Strengths: 1. Quick and efficient service: Multiple customers mentioned that the salon is able to complete their hair braiding quickly, with some being able to finish in just 1-3 hours. This efficient service is likely appealing to customers who are looking to save time. 2. Friendly and responsive staff: Customers consistently praised the staff for their friendly and accommodating nature. This positive customer service experience can contribute to a pleasant overall salon visit. 3. Professionalism: The comment that mentioned Rebecca as a true professional suggests that the staff at International African Hair Braiding | Hair Salon are skilled and knowledgeable in their craft. This professionalism can instill confidence in customers, knowing that they are in capable hands. 4. Affordable pricing: One customer mentioned that the pricing at the salon is good, indicating that International African Hair Braiding | Hair Salon offers competitive or reasonable prices for their services. This affordability can attract customers who are looking for quality braiding at a fair cost.

Weaknesses: 1. Inconsistent quality: Several customers expressed dissatisfaction with the quality of their braids. Instances of braids being different lengths, sizes, or not meeting the customer's desired outcome suggest a lack of consistency in the final results. Inconsistency in the quality of service can lead to a loss of trust and loyalty from customers. 2. Lack of attention to natural hair: One customer mentioned that their braids caused damage to their natural hair, including receding edges and excessive hair loss. This indicates a potential lack of care and consideration for the health and integrity of customers' natural hair. Neglecting to prioritize the health of natural hair can be a significant drawback for customers who value maintaining the health and appearance of their hair. 3. Limited options for customization: Complaints about braids being all different lengths and sizes suggest a lack of attention to detail and customization. This can be disappointing for customers who expected uniform and precise results. Providing consistent, high-quality braids that meet the specific requests and expectations of customers is important for overall customer satisfaction. 4. Refund policy: The comment about no refunds in the event of a mistake or unsatisfactory service indicates an inflexible refund policy. This lack of flexibility can deter customers who desire assurance that their concerns will be addressed and resolved. Having a more customer-centric refund policy can enhance the salon's reputation and encourage more repeat business.

In conclusion, International African Hair Braiding | Hair Salon has strengths in terms of speed, friendliness, professionalism, and affordability. However, the salon needs to address weaknesses related to inconsistent quality, lack of attention to natural hair, limited customization options, and an inflexible refund policy. By addressing these weaknesses, the salon can improve overall customer satisfaction and loyalty.

Best TL Reviews

Best braiding spot in the north nashville area. The ladies are so quick, responsive, flexible, and nice. I get so many compliments on my twists and knotless braids.

1-3 people work on your hair at a time, usually 2. You can get your hair done in 1-3 hours. Rebecca is a true professional????????????

These ladies are amazing angel's!!! my head was a mess it was late in the afternoon when I just walked in and pleaded for help they took me in . They had all products needed on hand and did an incredible job. They made me feel pretty and they treated me like a queen.Go see them they will take very good care of you!!!

This place is only about spead not quality. I made the mistake of getting a sew-in here. They did the sew-in too fast and my tracks are coming out. My hair was 400.00 that I paid for the hair itself but the install was trash. They made me go do the lace myself !! I had HD lace high quality hair and it ruined! And the vibe the place had was terrible. The woman didn’t want to do my hair. I asked for a washed they refused. I called and asked for my hair to be washed before the appointment. I left the shop looking crazy and not put together. Please don’t make the same mistake I did coming to them for a sew-in. Oh yeah if they mess up it’s no refunds. So I had to take the sew- in down and do it myself the correct way.

I have been coming here for over 6 years to get my hair braided they are quick, professional, and pricing is good. Excellent service!

My daughter and I are pleased with the braids we received today thank you for the awesome service and getting us in will return

Just a word of advice, DON'T LET ANYONE braid your hair that doesn't care about your natural hair. I took down the braids from this establishment and my edges are GONE! My hairline is actually receding now. Not only that, I had enough gel in my hair to choke a mule. I lost at least two handfuls of hair! Don't get me wrong, I looked good leaving the shop but at what expense? I look like George Jefferson now!

And just so that you know you may book with one person but it's a luck of the straw who'll actually do your hair.

DO BETTER LADIES! Care enough about your clients as a whole not how much money you can make off of them!

I came here to get my hair done and the staff was nice! But my hair was not what I told them I wanted! Not to mention that my braids started coming apart and were all different length and sizes ! They also was not all the same size which is mid-back! Mid back is a different length for someone who is 5’2, my hair is not in the middle of my back it’s above my bra-strap. I couldn’t even put my hair in a bun because they are all different lengths.

Very disappointed. I tried this place based on the reviews and pictures. I I received nothing like. They are nice, friendly and prompt, but my senegalese twists were all different lengths and sizes. The twists are not good quality as I can see my hair on the outside of them. I had to come home and redip my ends to make them wavy just to hide the ends. I asked for short and got extremely long. This was my first and last time going to this business. For future reference if you want customers to return to your business, do them right the first time.