Quick Facts About Happy Nails & Spa
Happy Nails & Spa has several strengths based on the comments provided. Firstly, the owner, Makayla, is praised for being talented at her craft and providing beautiful results with the dip technique. This indicates that the salon has skilled and knowledgeable staff members who can deliver high-quality nail services.
The spa services at Happy Nails & Spa also receive positive feedback. The pedicure with hot stones and leg and foot massage is described as relaxing and wonderful. This shows that the salon excels in providing a pampering experience for its customers, making it a great choice for those looking for some relaxation and self-care.
Hygiene and cleanliness are also highlighted as strengths of Happy Nails & Spa. One customer mentions how clean and beautiful the shop looks after its recent remodeling. This indicates that the salon prioritizes cleanliness and maintains a pleasant ambiance for customers. A clean and well-maintained environment is crucial for ensuring customer satisfaction and attracting repeat business.
Another strength of Happy Nails & Spa is the excellent customer service. The customers mention that the staff members, such as Makayla and Kevin, are friendly, polite, and attentive. This positive interaction with the staff contributes to a great overall experience for the customers and makes them feel valued. It is clear that the salon places importance on providing good customer service, which can help build customer loyalty.
Happy Nails & Spa also exhibits professionalism and dedication. One customer recounts the experience with Khanh, who took her time and showed patience while delivering the service. This indicates that the salon's staff members are willing to go the extra mile to satisfy their customers. Additionally, the comment highlights the need for customers to treat the staff with respect and have patience, suggesting that the salon values a positive and respectful relationship between staff and clients.
The salon's location is mentioned as a positive aspect by one customer. Being conveniently located next to their workplace makes it convenient for them to visit Happy Nails & Spa. This shows that the salon's location can be advantageous for attracting customers who are looking for nearby nail services.
Despite the strengths mentioned above, there are a few weaknesses that can be identified from the comments. One customer had a negative experience with a male technician who was described as rough during a mani/pedi. This indicates that not all staff members may deliver services to the same standard, and some may not provide the necessary care and attention. This inconsistency in service quality can be a potential weakness for the salon.
Additionally, there is a comment mentioning that no one cared about the rough treatment experienced by a customer. This indicates a lack of responsiveness to customer concerns, suggesting a weakness in the salon's customer service. Addressing customer complaints and ensuring customer satisfaction is crucial for maintaining a positive reputation and fostering customer loyalty.
Overall, Happy Nails & Spa has several strengths, including talented staff, relaxing spa services, cleanliness, excellent customer service, professionalism, dedication, and a convenient location. However, there are also weaknesses relating to inconsistent service quality and a lack of responsiveness to customer concerns. Improving these aspects can further enhance the salon's reputation and customer satisfaction.
Best TL Reviews
Makayla (the owner) did my nails, she's very talented at her craft. I'd never had the dip before, came out beautiful. She's friendly and very sweet.
I also got a pedicure, it was relaxing with the hot stones, she massaged my legs and feet, it was wonderful. My job has me standing all the time, it was nice to be pampered. Didn't catch the young lady's name but very good at her craft. Overall a great experience, it was $50 for the dip and French, $30 for the pedicure (hot stones included), I am diabetic, it was all safe, nothing rough on my feet or legs. I will definitely go back! Loved ❤️ it!! Thank you Makayla and staff!! ❤❤❤❤❤
I recently walked into happy nails for a mani/pedi the male tech was soooooo rough I highly recommend going somewhere else. No one cared!! Not even Kevin!!
I walked into the salon and immediately noticed how clean the shop was. They recently remodeled and it looks beautiful. Kevin did my nails perfectly. Everyone was polite - I was most impressed. Looks like I’ve found my new nail salon. Highly recommend Happy Nails!
I got a full set today and showed Khanh a picture of what I liked. I told her it's okay if it isn't exactly like the picture. She took her time, was patient with my wiggling, and gentle on my cuticles. She put in her best effort, and I'm so happy with the results!! I was worried about the mixed reviews for this place, until I witnessed it first hand. Customers need to stop talking down to them. Ask for a change nicely, don't demand it, and lastly, treat them with respect; have manners! They are hard working people too! The slight imperfections on my nails is my fault for squirming from listening to how their staff was being talked to (which made me uncomfortable and want to speak up).
My daughter and I had a great time at Happy Nails!! We will go back soon!!
I had a bad experience at several other salons, the nail tech removed my nail tips and only put acrylic over my real nails and she did French tips with the dip process which I had never seen before. I'll never go anywhere else! Plus it's right next to my job!!
Lee did an awesome job on my nails last Monday. Thanks Brian has done my nails the last few times since Lee was hurt and he's awesome too so now Lee or Brian are my go tos for my nails thanks for making my nails happy ..
Daniel did my nails and he did AMAZING!
He took his time and was attentive to detail. Highly recommend!!
Place Pictures
Happy Nails & Spa Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Payments
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Debit cards
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Credit cards
Today
Opening Hours
| Monday | 09:00 AM - 07:00 PM |
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| Tuesday | 09:00 AM - 07:00 PM |
| Wednesday | 09:00 AM - 07:00 PM |
| Thursday | 09:00 AM - 07:00 PM |
| Friday | 09:00 AM - 07:00 PM |
| Saturday | 09:00 AM - 07:00 PM |
| Sunday | Closed |
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