Quick Facts About Nails Connection
Strengths:
1. Friendly and accommodating staff: Multiple comments mention that the employees are nice, friendly, and accommodating. This creates a positive and welcoming atmosphere for customers.
2. Good work: Several comments mention that the salon consistently provides good work. This indicates that the technicians are skilled and capable of delivering satisfactory results.
3. Fair prices: One comment states that the salon offers fair prices. This implies that customers are getting value for their money.
4. Availability: One customer mentions that the salon always fits them in, indicating that they are able to accommodate customers' scheduling needs.
5. Positive experience: One customer had an amazing experience for their birthday and expressed their intention to return. This suggests that the salon is capable of creating enjoyable and relaxing experiences for customers.
Weaknesses:
1. Poor nail cutting technique: One customer complains about their toe nail being cut too far down, potentially causing an ingrown nail. The customer also mentions that the technician couldn't round off the nail properly with a file. This indicates a lack of precision and attention to detail.
2. Sloppy polish application: Another customer complains about the sloppy application of polish, with polish all over the skin and a chunk of it peeling off. This suggests a lack of neatness and skill in polish application.
3. Overcharging: One comment mentions that the salon charged more than what the services should have cost. This indicates a potential issue with pricing transparency and consistency.
4. Sanitary concerns: One customer raises concerns about the salon's cleanliness and safety practices. They mention reused equipment and a dirty drill bit, as well as the technician taking calls and appointments during the service. This raises concerns about hygiene and proper sterilization procedures, which can lead to infections.
5. Inconsistent quality: One comment mentions that the nails came out bulky, with different sizes, and the customer also experienced cuts on their finger. This indicates inconsistent quality and a lack of attention to detail in shaping and filing the nails.
Overall, Nails Connection has strengths in terms of friendly staff, good work, fair prices, availability, and the ability to create positive experiences for customers. However, weaknesses in areas such as nail cutting technique, polish application, overcharging, sanitary practices, and inconsistent quality need to be addressed for the salon to improve its overall reputation and customer satisfaction.
Best TL Reviews
First toe nail they cut was cut so far down, I am confident it will become ingrown since it's already digging into my skin while simply walking. She cut it so low that she couldn't even round the nail off with a file afterwards. Once I left to get a better look at the work, I found dry blood all over the right side of my big toe nail, (no surprise)and polish all over my skin around that toe. Extremely sloppy, and looks like a kid free handed my right foot. Polish didn't even reach the bottom of the nail, but was all over my skin on the other 3 sides. Huge chunk of polish peeled off while I gently removed the blood she left along the right side, after cutting my nail below the quick. It's barely been 8hrs since service. Extremely disappointed, and not thrilled about the damage done to the nail. We also paid $81, for two $30 pedicures, after they asked us to choose between a $30 & $45 pedicures. So seems like neither of those costs, add up to what we were charged.
Left foot looks fine, but that doesn't do much good...if the other has to be stripped because it looks so awful, embarrassing, and trashy. Safe to say I'm pretty disgusted with the whole experience, and careless work. Just the way I like to spend my hard earned money to support a local small business, during a global pandemic. Looks absolutely horrible.
I've only ever gone to you guys but everytime I come I always get exactly what I want. You guys are amazing. Thank you and keep up the good work.
Ladys are great, always fit me in! These are my latest for Halloween
Nails came out bulky all different sizes cut my finger multiple time over all not that good * pictures are of both hands*
Amazing experience went for my birthday with my mom and we loved it very fun an relaxing. Amazing service! Will be returning!!❤❄????
While the experience was nice I had to give 2 stars for safety and cleanliness. They reused all of the equipment from the previous client. The tools were pulled out of a dirty and dusty box and the drill bit was FILTHY. My tech kept stopping to take calls and take appointments so the process was longer than it should have been. The ladies were very nice though and if it wasn't for unsanitary practices I would definitely come back when I was back in town. Id rather avoid an infection though.
Employees are nice, friendly and accommodating. Fair prices, good work. Always leave happy.
I have been going to them for years best place around . They have always done such a good job .
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Nails Connection Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Payments
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Debit cards
Today
Opening Hours
| Monday | 10:00 AM - 07:00 PM |
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| Tuesday | 10:00 AM - 07:00 PM |
| Wednesday | 10:00 AM - 07:00 PM |
| Thursday | 10:00 AM - 07:00 PM |
| Friday | 10:00 AM - 07:00 PM |
| Saturday | 10:00 AM - 06:00 PM |
| Sunday | Closed |
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