Quick Facts About Us Nail
Us Nail place has a number of strengths based on the comments provided. One of the main strengths is the expertise and professionalism of Tim, one of the technicians. Tim is highly praised for his skill in putting on acrylic nails and is described as "extremely friendly" and "very professional" by a satisfied customer. The fact that this customer has had nails for over 40 years and recognizes a good technician right away speaks to Tim's level of expertise. Tim's professionalism and skill contribute to a positive customer experience and make customers feel comfortable and welcomed.
Another strength of Us Nail place is the friendly and prompt service. Customers appreciate that even when the salon is crowded, they are still able to be accommodated and receive what they want. The staff is described as "the sweetest" and the wait time is said to never be too long. This positive customer service experience contributes to a pleasant overall experience at Us Nail place.
Additionally, there are positive mentions of the nail art done at Us Nail place. Tim is specifically praised for his talent in nail art, with one customer expressing their gratitude for the "awesome" nail art that Tim provided. This indicates that Us Nail place has skilled technicians who can provide unique and creative nail art designs for customers who are looking for something special.
The salon also receives positive feedback for the quality of their work. Customers express their satisfaction with the final results of their nails, with one customer specifically stating that their nails look amazing. This indicates that the technicians at Us Nail place are able to deliver high-quality services and produce nails that meet or exceed customer expectations.
However, there are also some weaknesses highlighted in the comments. One customer had a negative experience with a technician who did not meet their expectations. They mention that the technician did not correctly shape and paint the nails, resulting in an unsatisfactory final look. The customer also states that there were issues with excess glue, acrylic, and polish, as well as an injury caused by filing. This suggests that there may be inconsistencies in the quality of service provided by the technicians at Us Nail place.
Another weakness is the perceived lack of customer service when a customer had issues with their nails. The customer states that they spoke with the manager, Tim, about the problems with their daughter's nails, but Tim refused to allow them to come back for a fix. This shows a lack of willingness to rectify errors and prioritize customer satisfaction. The customer expresses their disappointment and compares this experience negatively to another salon where management stands behind their work.
Another comment mentions that the nails started falling off within a week after getting them done. This indicates that there may be issues with the longevity and durability of the nail services provided by Us Nail place.
In summary, Us Nail place has strengths in terms of the expertise and professionalism of some of the technicians, friendly and prompt service, positive customer feedback on nail art and the overall quality of their work. However, there are weaknesses in consistency of service, lack of accountability and willingness to rectify errors, and potential issues with the longevity of the nail services provided.
Best TL Reviews
Tim did an outstanding job!! He was extremely friendly and very professional at putting on acrylic nails!! I’ve had nails for over 40 years so I know a very good technician right away. I’m so glad to meet him while I’m here visiting my daughter and I’ll be back for a fill!! Thank you to him and his staff for making my daughter and I feel right at home!!
My daughter asked for rounded acrylic nails a specific length. Although he cut them the correct length he filed them to the length shown and the look like claws, not round. There is glue and excess acrylic packed under several nails, polish on her fingers, uneven acrylic on several nails and he filed the side of one finger leaving it inflamed. The Language barrier prevented him for correcting the shape and paint errors along the way and being 16, my daughter was not sure how to handle the situation. I spoke with the manager, Tim, he refused to allow her to come back in and get them fixed 15 minutes after leaving. I always go to LaVida where management stands behind their work. I have told her to learn from this and go to a reputable business. For now all she can do is dispute the charge with the bank.
the best place in kankakee to get nails fr! the staff is the sweetest, their prices are great, and the wait is never too long! i've had awful experiences with other nail salons, i'm so
glad i found a salon that exceeds my expectations! specifically tim is WONDERFUL, he is insanely talented and did the cutest halloween set for me! if you need a nail salon this is certainly the best choice <3
Will be back!! Friendly ,prompt service even being crowded they get you in and give you what you want !! Tim is awesome at nail art!! THANK YOU!!
Thank you Tim. My nails look amazing!
Got A pedicure it was very Refreshing & Relaxing..
Got my daughter's nails done and they started falling off in less then a week
I went there for the first time today and was very pleased with my nails! The woman that did my nails did a fantastic job! Will be going there from now on. Just moved to the neighborhood and wasn't sure where to go. Glad I choose to go there first.
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Us Nail Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:00 AM - 07:30 PM |
|---|---|
| Tuesday | 09:00 AM - 07:30 PM |
| Wednesday | 09:00 AM - 07:30 PM |
| Thursday | 09:00 AM - 07:30 PM |
| Friday | 09:00 AM - 07:30 PM |
| Saturday | 09:00 AM - 06:00 PM |
| Sunday | Closed |
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Location
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