Nail Tex

+1 616-887-6838

630 S State St # 350, Sparta, MI 49345 United States of America

Open Today: -

Quick Facts About Nail Tex

Nail Tex Place has both strengths and weaknesses based on the comments provided. In order to provide a comprehensive analysis, we will break down the strengths and weaknesses into different categories.

Strengths:

1. Excellent manicures: Multiple comments praise the quality of the manicures at Nail Tex Place, stating that they are always clean and neat and that they do an excellent job. 2. Friendly atmosphere: Several comments mention that Nail Tex Place is a friendly place to be, suggesting that the staff is welcoming and creates a positive environment. 3. Skilled technician: One comment specifically highlights Tina as a skilled and helpful technician who never hurt the customer during the service. This indicates that the staff at Nail Tex Place has expertise in their work.

Weaknesses:

1. Long wait times: One comment mentions that the wait at Nail Tex Place can be long, indicating that there may be a problem with managing appointments and scheduling. 2. Inconsistent pedicures: Another comment suggests that there have been issues with the pedicures at Nail Tex Place. Specifically, the customer experienced smudging and the toes not being dried properly. This indicates potential quality control issues in the pedicure services. 3. Ineffective communication: One comment accuses the salon of overbooking appointments, leading to a negative experience for the customer and their family. This suggests a weakness in communication and managing customer expectations. 4. Pricing discrepancy: A customer mentions that they were charged more than the amount stated on their receipt, indicating a potential problem with transparency and accuracy in pricing. 5. Accidental injuries: Multiple comments mention incidents where the customers experienced bleeding, cutting, or discomfort during their services. This suggests a weakness in ensuring the safety and comfort of customers. 6. Nail quality: One comment mentions that the nails done at Nail Tex Place were not formed well and looked unappealing. This indicates a potential issue with the quality and skill in nail application.

Overall, Nail Tex Place has strengths in providing excellent manicures, maintaining a friendly atmosphere, and having skilled technicians. However, there are weaknesses in the form of long wait times, inconsistent pedicures, ineffective communication, pricing discrepancies, accidental injuries, and issues with nail quality. It is important for the salon to address these weaknesses in order to improve the overall customer experience and satisfaction.

Best TL Reviews

The wait can be long, and twice now I have been trimmed to bleeding point. I havent had any issues with the manicure, infact it's the only place I will have it done. They do an excellent job on manicures, always so clean and neat. .. but have had an issue 3x with the pedicure. They dont dry the toes long enough and they end up smudging. It is a very friendly place to be and I will continue to go there for ????

I LOVE TINA! She was so helpful and so focused on what she was doing! Never hurt me once!

October 29th refute of Kathy Tawney’s review:

The early afternoon of October 29th I was getting my nails dipped by Tina when Kathy, her granddaughter and another woman came in the door. While picking their colors, Kathy made sure to complain loudly that “every time she comes here, they overbook! They better not do it this time!” Which begs the question, if you have been unhappy with their services several times, why do you continue to make appointments? While they were picking colors, the completely empty pedicure stations were being prepped for them to be taken care of. In comes a couple of ladies who did not have an appointment and they asked Tina for pedicures. Immediately, Kathy cut Tina off and told these women “I have an appointment for several pedicures at 1 so you’ll have to wait.” It was clear the women did not like that but Tina swooped in and said if they could wait 15 minutes she would be able to get them into a pedicure chair. At this point, Peter and Tina already have the granddaughter in a chair and her pedicure has started while they prepped the other stations. It was abundantly clear Peter and Tina were prioritizing their appointment over the walk ins yet Kathy still complained. Loudly. The two walk in customers stood up and said they are leaving because they “are not going to sit there and listen to her (Kathy).” And they left. Tina was upset she lost customers. Reasonably so. Kathy continued to complain loudly after the women made it clear that she was a problem and made it known several times that her son was “in the hospital” as if that givers her the right to treat people horribly. It eventually came to a head when Tina tried to clear everything up by explaining that she was able to do their pedicures and help other customers too. Kathy continued her attack and continued to try to justify her horrible treatment by saying her son was in the hospital. At this point, I stepped in and told her that everyone has stuff going on but it is not ok to talk to people like that. Admittedly I said it far more aggressively. At that point, she decided she didn’t like being called out for being an awful human and Kathy and crew left.

I have been a customer of Tina and Peter’s since 2010. Their is some truth behind overbooking, it has happened. But Kathy wanted to take her bad day out on someone and Tina was it. No one asked me to write this. I just happened to see Kathy’s review and wanted to give the other side of the story. Peter and Tina are wonderful humans who speak English as their second language and sometimes make booking mistakes. Just be nice, or don’t make an appointment with them. It’s really that simple.

I went to have a dip and a pedicure. My appointment was at 9:30, they were late, never showed up until 9:40. When I sat at the chair , Tina started my nails, apply 4 tips. She was in such a hurry, she broke them off and had to glue them back on. Then she sent me to the pedicure chair. When the lady started my pedicure, I told her that he didn’t need to shorten the nails on my big toes because I had already cut them and didn’t want them any shorter. She still cut them down, way too short and the pedicure lasted like 15 mins. Then a guy came over to put Shellac on my toes. Before he did that, he was cleaning them up with the cuticle clippers and he cut the top of my left toe with the clippers, it was bleeding like crazy. He finishes the Shellac and tells me to go to chair one.my finger nails are so thick and look awful.

My big toes are so sore, because they were cut too short. The pedicure was awful. And they charged me $90 for a dip and and a 15 min pedicure. My big toes hurt terribly. Will NOT GO BACK.

WAY OVER PRICED! 2 fills with color and i was given a receipt for $90 but my card was charged $108! Jessica did a great job on my friend but the lady who started mine had really long sharp nails that dug into and cut up my fingers, then she had to ask one of the owners to finish because she didn't know how to do a chrome finish. The nail is NOT formed well, and they look like balls at the end of my fingers.

I will never go to this nail salon again. I booked an appointment for my granddaughters birthday and my daughter plus mine they over booked and treated my whole family horrible! I got my granddaughter out of the chair and daughter and said we are leaving. She was going to take 2 pedicures a head of our prebooked special day appointment.

This is the worst place I have ever encountered as far as nails go.. had my acrylic nails removed and after 2 weeks I am still bleeding. My nails crack and chip causing them to break in the quick. The worse experience I have and had many sets of nails.

Tina did my nails and I love them. So beautiful ????

Xmas style this time!!! Tina can do it all. Happy Holidays ????