Quick Facts About Marco Nail & Spa
Strengths:
1. Excellent pedicures: Multiple comments mention the amazing pedicures at Marco Nail & Spa. Customers are pleased with the quality of the job and the final result.
2. Clean and comfortable atmosphere: The salon is frequently described as clean, well-kept, and nicely decorated. This creates a pleasant and welcoming environment for customers to relax and enjoy their services.
3. Friendly and professional staff: Many customers appreciate the professionalism and friendliness of the staff at Marco Nail & Spa. Comments mention that the employees are kind, attentive, and provide excellent service.
4. Reasonable prices: Several customers mention that the prices at Marco Nail & Spa are reasonable. This is seen as a positive aspect, especially considering the quality of the services provided.
5. Good experience for acrylics: One customer specifically mentions that their acrylic nails lasted over two weeks without any issues. This indicates that Marco Nail & Spa provides a good acrylic nail service that is long-lasting and durable.
Weaknesses:
1. Appointment required: One customer mentions that Marco Nail & Spa does not take walk-ins and requires appointments. This can be inconvenient for customers who prefer spontaneous visits or have a busy schedule.
2. Inconsistent experience with manicures: While one customer praises the pedicure at Marco Nail & Spa, they do not recommend the manicure. This inconsistency in service quality can be a weakness for the salon as it may deter potential customers.
3. Outrageously priced: A customer expresses dissatisfaction with the prices, specifically mentioning that a basic pedicure cost $50. This can be seen as a weakness, as high prices may discourage potential customers from choosing Marco Nail & Spa.
4. Rough heels after pedicure: One customer mentions that their heels became rough again after paying $50 for a pedicure. This indicates that the quality of the pedicure may not be consistent for all customers and may require improvement.
5. Negative response to customer review: In response to a negative review, one of the owners of Marco Nail & Spa provided a smart and condescending reply. This can be seen as unprofessional and may deter potential customers who value good customer service.
In conclusion, Marco Nail & Spa has several strengths, such as excellent pedicures, a clean and comfortable atmosphere, friendly and professional staff, reasonable prices, and a good experience with acrylic nails. However, there are also weaknesses, including the requirement for appointments, inconsistent experience with manicures, high prices, rough heels after pedicures, and a negative response to customer reviews. It is important for the salon to address these weaknesses and improve upon them to ensure a positive overall customer experience.
Best TL Reviews
Saw Tracy today her Pedicure was amazing!!! Manicure however I would not recommend! Must have an appointment they don’t take walk ins
I had a great experience at Marco Nail & Spa. I was a walk in on a Friday morning and they were able to sit me within 5 minutes. The ladies were welcoming, the atmosphere was comfortable and clean, and the place was decorated very nicely. I got a pedicure and was very happy with the experience as well as the quality of the job. As a new to Florida resident, I will be happy to come back to Marco’s and know I will enjoy my pedicure.
I have been going here over 8 years. Everyone here is great, professional, helpful and friendly. The place is always clean and well kept. I often don’t have time to comment because I travel so much. But it really disgusted me reading some of the lies posted here about this place of business. If you can’t afford the upkeep of your nails find another location. Somewhere low budget like yourself. This is in reference to the most recent comment by Vanessa Gonzalez. People like you is what’s wrong with this world.
Me and my friend called into a local nail spa and they said they could get us right in so we went. After waiting over half an hour for a mani pedi, we decided to leave and call all the local spas to see who could get us in and out by 4:30 for a ceremony that night. Marcos said they could do it and we drove right there and they got us in within 5 minutes. The spa was beautiful inside and the staff was very welcoming. Our pedicures were very relaxing and they made our feet nice and pretty. We also got full sets and they came out exactly as the picture, me and my friend both LOVE our nails and I 10/10 recommend this nail salon. The prices are super reasonable and the atmosphere is perfect for a girls day or a self care outing.
Love this place! It is by far the best nail salon in our area without a doubt—clean, well decorated and the staff is so kind. I’ve seen most of the ladies in there for various nail services and they all are wonderful. I’ve been seeing Yan Lin for a while now and she is amazing! She knows my style, comes up with cute ideas and we can chat like friends. It’s always an enjoyable experience. Highly recommend!
Lily did my pedicure and she's so good I'm definitely going back to book with her. Everyone is very warm and friendly. Massage with hot stones and polish, was wonderful.
Outrageously priced! $50 for a Basic pedi! Then I get a smart ellec reply to my review from one of the owners! And here I am a week later editing because my heels are rough as a cob after paying said $50! Smdh....
I love this place, everyone is so sweet and attentive. I have gotten acrylics many times from different places and they never last last one week, this is the first place that has made my acrylics last over 2 weeks, and they were all still intact when i went to go get a fill in. Tracy is so sweet and does an amazing job. i definitely recommend this place and the prices are very reasonable!
(also make an appointment since they tend to be busy they always get you in right on time)
Place Pictures
Marco Nail & Spa Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 09:30 AM - 07:00 PM |
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| Tuesday | 09:30 AM - 07:00 PM |
| Wednesday | 09:30 AM - 07:00 PM |
| Thursday | 09:30 AM - 07:00 PM |
| Friday | 09:30 AM - 07:00 PM |
| Saturday | 09:30 AM - 06:00 PM |
| Sunday | Closed |
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Location
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