Quick Facts About Modern Nails
Modern Nails, based on the comments provided, has both strengths and weaknesses that can be analyzed.
Starting with the strengths, one recurring theme in the comments is the friendly and accommodating staff. Customers appreciate the welcoming atmosphere and the personalized service they receive. One commenter even mentioned going to Modern Nails for over 18 years without having a bad experience, which speaks volumes about the consistency and quality of service provided.
Additionally, there are several positive comments about the nail technicians' skills and ability to deliver desired designs. Customers appreciate that their requests are met and often exceeded, with one commenter specifically mentioning how a technician nailed the design they wanted, resulting in compliments and happiness. This demonstrates that the technicians at Modern Nails have the expertise and talent to bring customers' visions to life.
Furthermore, there are comments about the durability of the nails, with one customer mentioning that their nails lasted for three weeks without needing a fill. Durability is an important aspect of nail services, and the fact that Modern Nails' work can withstand daily activities is a strength worth noting.
Moving on to the weaknesses, one of the most significant issues raised by customers is the inconsistency in service quality. Several commenters mentioned receiving different results for the same service, indicating a lack of consistency and attention to detail. This inconsistency can lead to customer dissatisfaction and can negatively impact the salon's reputation.
Another weakness highlighted in the comments is the issue of overcharging. One customer mentioned feeling that the services they received were not worth the price paid, stating that they could have opted for cheaper alternatives like press-on nails. Overcharging and the perception of services not being worth the cost could deter customers from returning and result in negative word-of-mouth publicity.
Another weakness is the lack of attention to detail and mistakes made by the nail technicians. Multiple commenters mentioned issues such as nails looking "weird," wrong color selection, crooked nails, and poor detailing. These mistakes can be seen as a lack of professionalism and competence on the part of the technicians, leading to customer dissatisfaction.
Additionally, there are comments about rough treatment causing customers to bleed and extra skin being pulled off during the service. These experiences indicate a lack of care and gentleness during nail procedures, which can be uncomfortable and even painful for customers.
In terms of pricing, one customer felt that the services were overpriced and mentioned finding a cheaper alternative. This indicates that the salon may not be competitive in terms of pricing and could potentially lose customers to more affordable options.
In summary, while Modern Nails has a friendly and accommodating staff, skilled technicians capable of delivering desired designs, and durable nail services, the salon faces weaknesses in terms of inconsistency, overcharging, lack of attention to detail, and rough treatment. These weaknesses can lead to customer dissatisfaction and may affect the salon's reputation and customer retention.
Best TL Reviews
I showed Summer a picture of a design I wanted and Summer “nailed” it, no pun intended. Summer changed the shape of my nails to stiletto and I couldn’t be happier. Thank you Summer for rising to the challenge and hooking me up. I’ve been getting compliments on my hands ever since. I look at my hands and I feel endless happiness. Thanks Summer!
I have been going to Modern Nails for over 18 years and have never had a bad a experience. The staff is friendly and very accommodating to your needs!!!! Would never go anywhere else!!
Super chunky and they made my nails look weird glue all under the nail they look cute some of the nails don’t even go on my real fingernails the heart looks like just a yellow blob and looks really bad
They are really over charging I should’ve just got press on for the price. I got short nails with gel polish and my feet cleaned no polish came out to 90$
It honestly wasn’t worth the money. I will be going to candy nails downtown for now on
My nails them self cost 55$
My feet 35$ When their bored says 20$
Fantastic! Felt very welcomed and had a very sweet tech! Took my daughter for her 13th birthday and we will be coming back!
Really really great service. Although my nail did break two days after. They fixed it for free. They also fixed it with a limited amount of time to do so. My prom was the next day, and it’s an hour drive for me to get there. As I am also in school there was more of a time crunch. I felt it was a little overpriced for what I got. I thought that a reasonable price would’ve been $55-$60. But I ended up paying 70 and with a nail broken. I’ve been numerous times and this is about the only bad experience I’ve ever had.
Went here with 2 friends. We all asked for dip nails, and we all got 3 different results. My technician was rude and didn't attempt to carry on any conversation. I was supposed to get a mani pedi but my manicure took far longer than planned and my friends were done with manicures and pedicures before I was done with my Manicure. My nails are mediocre at best, as you can see the white dip in the pink of my dip. (These were done 3 weeks ago, I haven't gone back for a fill). Only gave 2 stars because they are super durable.
They were rough on my nails and ended up making me bleed on half of my fingers right next to my nails. I asked for dip and they gave me acrylic and charged me extra for it. My middle finger nails are extremely crooked and aren't the same size as the others. The lady put on the wrong color though I told her and showed her the color I needed to match my bridesmaid dress. The details, which is a flower look like blobs with squiggles. I do not recommend going back. They didn't file my nails enough and pulled extra skin off. They used to be so much better.
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Modern Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 10:00 AM - 09:00 PM |
|---|---|
| Tuesday | 10:00 AM - 09:00 PM |
| Wednesday | 10:00 AM - 09:00 PM |
| Thursday | 10:00 AM - 09:00 PM |
| Friday | 10:00 AM - 09:00 PM |
| Saturday | 10:00 AM - 09:00 PM |
| Sunday | 11:00 AM - 06:00 PM |
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Location
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