Quick Facts About Twin Nails
Twin Nails Place, based on the comments provided, seems to have several strengths and weaknesses.
One of the main strengths of Twin Nails Place is the quality of their pedicure services. Many customers praised the pedicures they received, describing them as the best they have ever had. The massage portion of the pedicure, in particular, received high praise, with one customer stating that it felt like they had not worked in weeks due to the relief it provided for their aches and pains. This suggests that the salon has skilled and knowledgeable technicians who are able to provide a high level of service.
Another strength of Twin Nails Place is their exceptional customer service. Multiple customers commented on the kindness and friendliness of the staff, as well as their willingness to accommodate last-minute appointments. The fact that the staff remembered and called customers by their names further demonstrates their commitment to building strong relationships with their clientele. Additionally, the salon's focus on individual tool usage and adherence to COVID-19 precautions shows a dedication to maintaining a clean and safe environment for customers.
Twin Nails Place also has a strong reputation, with one customer stating that they travel three hours just to get their pedicures there. This suggests that the salon has built a loyal customer base due to the quality and consistency of their services.
However, there are also some weaknesses mentioned by customers. One common complaint is that the service can sometimes be rushed, leading to a less satisfactory experience. One customer mentioned that despite scheduling an appointment in advance, they felt that the staff worked as if they did not have time for them. This indicates a possible issue with time management and prioritization of customers. Additionally, another customer mentioned that the massage was rushed and painful, which suggests that some technicians may not be providing the same level of service as others.
Some customers also expressed dissatisfaction with certain aspects of their experience. One customer mentioned that their cuticles were hurt during the service, leading to bleeding and discomfort. This suggests a lack of attention to detail and care during the service. Additionally, one customer mentioned that their nails were not shaped as requested, which indicates a potential lack of communication between the customer and the technician.
In conclusion, Twin Nails Place has several strengths, including high-quality pedicure services, exceptional customer service, and a strong reputation. However, they also have some weaknesses, such as occasional rushed service and potential issues with attention to detail. Overall, it seems that the specific experience at Twin Nails Place can vary depending on the technician and the level of communication between the customer and the salon.
Best TL Reviews
The best pedicure I’ve ever had! I think the package I got was the pearl which was the most expensive and still under $50. As a full time server (and half marathon runner) the massage part of it was unbelievably good. My legs and feet got the Presidential treatment. It feels like I haven’t worked in weeks with how great my feet and legs feel. It was exactly what I needed to relive some aches from my daily life.
Van is a wonderful person. I have to say the Customer Swrvice is exceptional. It's hard to find a nail salon that genuinely cares about their customers satisfaction. Super kind and great place. Lot's of fun colors.
Twin Nails is exceptional. I like that each customer/client has their own tools and they take Covid precautions seriously.
My new go to place! Everyone was so friendly and they fit me in last minute. I showed them a photo of what I wanted and they delivered! I love how they send you home with your own pedi tool bag to bring back for future visits. The staff was friendly and called me by name. I highly recommend this place!
Worked to fast, didn’t provide a good mani or pedi, applied color on skin. This is the sound time I can me in, after being very happy with my first visit.
I was never asked if I am happy with the work, and the massage was rushed and painful. Although I scheduled an appointment in advance, they rushed everything and worked like they didn’t have time for me. I am not coming back to this nail salon.
Been going here for 3 years. I now travel 3 hrs just for their pedicure. Best pedicures I’ve ever had. Ask for Kit and the pearl spa pedicure. You will not leave wanting if you love the massage aspect of the pedicure. There nails are amazing also!!
The employees were nice enough however I’ve been to a lot of nail places in salt lake and I’ve never had someone hurt my cuticles on both my toes and hands… like bleeding hurt. As I’m sitting here the next day with a throbbing toe I have to say Im not impressed and won’t go back again.
I got the dip powder nails, which were a reasonable price, and they did a fantastic job! They are thinner (more realistic looking) and smoother all around than the last place I had them done which was more expensive. I was mildly concerned when I stated I wanted them rounder and they were still pretty square but at the end she rounded them out really nicely and honestly they're just perfect. Will for sure be coming back!
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Twin Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Amenities
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Gender-neutral restroom
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Wi-Fi
Planning
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Appointments recommended
Payments
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Credit cards
Today
Opening Hours
| Monday | 10:00 AM - 07:00 PM |
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| Tuesday | 10:00 AM - 07:00 PM |
| Wednesday | 10:00 AM - 07:00 PM |
| Thursday | 10:00 AM - 07:00 PM |
| Friday | 10:00 AM - 07:00 PM |
| Saturday | 10:00 AM - 07:00 PM |
| Sunday | Closed |
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