Quick Facts About Angel star nail salon
The comments provided give us an insight into the strengths and weaknesses of Angel Star Nail Salon. Based on the comments, the strengths and weaknesses can be summarized as follows:
Strengths:
1. Affordable prices: One customer mentioned that the prices at Angel Star Nail Salon are very cheap and convenient. This affordability is a strength that might attract customers who are looking for budget-friendly nail services.
2. Relaxing experience: One customer mentioned that the pedicure service was great and very relaxing. This suggests that the salon can provide a calming atmosphere and a pleasant experience for customers.
Weaknesses:
1. Rude and discriminatory behavior: Several comments highlight the rude behavior of the staff, specifically towards certain customers. One comment mentions that the staff yelled at a Dominican customer and treated her poorly compared to a white American customer. Another comment accuses the staff of being racist. This behavior is a significant weakness as it creates a negative impression and can potentially drive customers away.
2. Poor quality of service: There are multiple comments that mention the poor quality of service at Angel Star Nail Salon. Customers complain about unprofessional and sloppy work. One comment mentions the salon's failure to remove calluses during a pedicure. Another comment describes a subpar nail job that did not meet the customer's expectations. The consistent complaints about the quality of service suggest that the salon is not adequately meeting customer needs and preferences.
3. Demanding tips: A few comments express dissatisfaction with the salon's practice of demanding tips from customers. One customer mentions that they felt obligated to tip despite the poor service provided. This practice can create an uncomfortable and unsatisfactory experience for customers, and it highlights a lack of professionalism and respect for customers' autonomy.
4. Language barrier and disrespectful behavior: One comment highlights a language barrier issue where staff members were speaking disrespectfully about customers in a language that the commenter understood. This disrespectful behavior further tarnishes the salon's reputation and indicates a lack of professionalism and customer service skills.
5. Inconsistent service: While some customers had positive experiences at the salon, others had negative experiences. This inconsistency in service quality is a weakness as it indicates a lack of consistency and reliability in the salon's offerings.
In conclusion, based on the comments, it is evident that Angel Star Nail Salon has several weaknesses. The most significant weaknesses include rude and discriminatory behavior, poor service quality, demanding tips, disrespectful behavior towards customers, and inconsistent service. These weaknesses overshadow the few strengths mentioned, such as affordable prices and a relaxing experience. To improve and address these weaknesses, the salon needs to focus on improving customer service, training staff to be more professional and respectful, and ensuring consistent and high-quality nail services.
Best TL Reviews
The man is very rude . My wife went in there and right away yelled at her and said no not enough staff . My wife is Dominican . She then waited in the car . After that a white American lady went in and he took her with no problem . He is a racist and to treat a women like is a disgrace. Dominicans need to stop giving him business .
This place is one of the worst nail salon I have ever been to.
The demand tip as if you are obligated to.
They didn’t remove any calluses from my feet.
My mother and I got pedicure and it’s just sloppy.
You shouldn’t demand tip if you know your services are trash.
I should’ve read the reviews before going there and wasted my money.
They were pretty rude lol, the nail guy kept giving me attitude, it was a 1/5 experience tbh
Great pedicure very relaxing. Go for the Vitamin E pedicure!
i came here a while ago and forgot to write a review, but when i went my nails were done okay ish, and when i asked for just two diamonds on one finger, the lady looked at me weirdly. after my nails were done i paid, and she demanded tip. i did not appreciate this at all, don’t recommend coming here unless you want to get judged.
Horrible customer service !! they will talk bad about you in their own language that i understood perfectly!! they were making fun of me and my cousin. ive been to several nail salons and this is the worst one ive been to!!
Today I came here for the first time just to remove my acrylic nails. Michelle was very gentle because one of my real nails lifted. She kept reassuring me that she wasn’t going to hurt me and that I would be okay. The prices there are very cheap and convenient :)
It was my daughter's and I first time at this place and I must say it wasn't bad. Friendly staff.
Place Pictures
Angel star nail salon Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:30 AM - 07:30 PM |
|---|---|
| Tuesday | 09:30 AM - 07:30 PM |
| Wednesday | 09:30 AM - 07:30 PM |
| Thursday | 09:30 AM - 07:30 PM |
| Friday | 09:30 AM - 07:30 PM |
| Saturday | 09:30 AM - 07:00 PM |
| Sunday | 10:00 AM - 06:00 PM |
How to go there
Location
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