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Trackside Barber & Beauty

+1 304-728-5015
70 Somerset Blvd, Charles Town, WV 25414 United States of America
Open Today: 09:00 AM - 06:00 PM

Quick Facts About Trackside Barber & Beauty

Trackside Barber & Beauty Place, located at an unknown address, has received mixed reviews from customers. While some customers have had positive experiences, others have expressed dissatisfaction with their services. It is important to analyze both the strengths and weaknesses of this establishment to get a comprehensive understanding of its quality.
Starting with the strengths, the first comment highlights the immediate assistance received upon entering the barber shop. This indicates that the staff at Trackside Barber & Beauty Place prioritize customer service and attend to their customers promptly. Additionally, one customer praises the haircut provided for their son, emphasizing the barber's skill in delivering a great haircut. This suggests that the barbers at this establishment possess expertise and talent in their craft.
Another strength highlighted in a comment is the good price offered by Trackside Barber & Beauty Place. Customers appreciate the affordability of the haircuts, which attracts them to the establishment. Furthermore, a customer mentions the professionalism of the staff, implying that they conduct themselves in a respectful and courteous manner while providing their services. This creates a positive and comfortable atmosphere for customers.
The establishment's ability to handle a steady stream of customers is also mentioned as a strength in a comment. The quick and efficient services provided instill confidence in customers that their needs will be attended to in a timely manner. This implies that Trackside Barber & Beauty Place has a well-organized system and skilled barbers who can manage a busy schedule without compromising on the quality of their work.
On the other hand, there are some weaknesses that have been mentioned by customers. One customer expresses frustration with the inconsistency in the quality of haircuts received. While their son's haircut was great, their husband's haircut did not meet their expectations. This suggests a lack of consistency in the skills of the barbers and raises concerns about the overall quality control at Trackside Barber & Beauty Place.
Another weakness highlighted in a comment is the owner's policy of not allowing tips on credit cards. This puts the burden on customers to carry cash for tipping purposes, potentially leading to a discomfort for both customers and barbers. It may also result in a financial loss for the barbers if customers are unable or unwilling to provide cash tips.
Additionally, there have been comments indicating poor customer service experiences. One customer recounts a negative incident where they had to wait for their turn but were replaced by someone who arrived later. This demonstrates a lack of fairness and professionalism in managing customer appointments, which can hinder the overall customer experience.
Another customer shares their dissatisfaction with the outcome of their haircut, expressing disappointment and advising against visiting the establishment. Negative experiences and reviews like this can significantly impact the reputation of Trackside Barber & Beauty Place and deter potential customers from choosing their services.
In conclusion, Trackside Barber & Beauty Place has a range of strengths and weaknesses based on the comments provided. The strengths include prompt customer service, skillful barbers delivering great haircuts, affordability, professionalism, and the ability to handle a steady flow of customers. However, there are weaknesses in terms of inconsistency in the quality of haircuts, the owner's policy of no tips on credit cards, and instances of poor customer service. These weaknesses should be addressed and improved upon to ensure a better overall customer experience and to attract more business.


Best TL Reviews

We walked in and were helped immediately. My son's haircut was great. My husband's, not so much. The cost is $20/cut and for some reason the owner doesn't allow tips on the credit card so the barber suffers.
This is updated. I walked in today October 31st, 222 and was told I had 3 people in front of me. Some guy shows up and after the 3rd person is done she replaces me with the guy that showed up. "im sorry sir, one more."
"I'm sorry Mrs. Kim. You will not do thar to me. I will not be back."
I showed the lady a picture of what I wanted and she did fed up big time. I do not recommend coming here.
Had a great chat, a fast cut, good price and ended up leaving happy!
I would put this place on the map...just got our sons hair freshened up for start of school and they are quick and the gentleman did an awesome job...steady business rolling in so I would agree that this place is a great spot!
Very fast, professional, and great haircut. The lady who cut my hair was very nice to speak to, very prompt, and cut my hair very fast. Was surprised of her speed and skill. I RECOMMEND this store for all your haircuts. Will report again! The price was on point and very affordable!
Took my mother to Ms.Kim back in May when we were here from out of town. She loved her work. My mom has never been to happy with the way her hair has been done. She loved Ms. Kim. Brought my mom back to have Ms.Kim do her hair for her birthday. With the help of Ms. Kim's talents my mom felt great for her birthday. Going to Trackside and Ms.Kim its worth the all most two hour drive. ???? ????
Totally recommend this place, Richard was such a nice man and Kim did an amazing job on our son and she did it so fast. We will definitely be returning to this establishment!
My son is 4 years old and she took about 10min with him if even that and it was perfect!

Trackside Barber & Beauty Info

Amenities

Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot

Today

Opening Hours

Monday 09:00 AM - 06:00 PM
Tuesday 09:00 AM - 06:00 PM
Wednesday 09:00 AM - 06:00 PM
Thursday 09:00 AM - 06:00 PM
Friday 09:00 AM - 06:00 PM
Saturday 09:00 AM - 04:00 PM
Sunday 09:00 AM - 04:00 PM

How to go there

Location