Quick Facts About Diva Nails & Spa
at shaping them. Overall, great experience!
Strengths:
1. Excellent customer service: The commenters consistently mention the friendly and welcoming atmosphere of Diva Nails & Spa. From the first phone call to the end of the appointment, customers feel valued and appreciated. The staff is described as friendly, accommodating, and personable, making the experience enjoyable.
2. Skilled technicians: The comments highlight the expertise and talent of the nail technicians at Diva Nails & Spa. Customers appreciate their ability to provide suggestions and advice when it comes to choosing nail designs or colors. The technicians are described as meticulous and detail-oriented, ensuring flawless results. Consistency across different technicians is emphasized, indicating a high level of training and professionalism.
3. Attention to detail: The addition of the little sparkle to one customer's nail and the ability to give customers exactly what they ask for demonstrate Diva Nails & Spa's attention to detail. The technicians pay close attention to customer preferences, ensuring they leave satisfied. This attention to detail enhances the overall customer experience.
4. Friendly atmosphere for seniors: Diva Nails & Spa is known for treating senior customers exceptionally well. They not only remember preferences but also go the extra mile to make them feel comfortable and valued. This personalized approach builds customer loyalty and creates a positive reputation for the salon.
5. Consistency in results: Customers mention that their nails always turn out exactly the way they want. This consistency in delivering the desired outcomes builds trust and loyalty among customers. Knowing that they can rely on Diva Nails & Spa to consistently meet their expectations contributes to their satisfaction.
Weaknesses:
1. Limited availability: None of the comments mention any negative aspects or weaknesses of Diva Nails & Spa. However, based on the comments provided, one potential weakness could be limited appointment availability due to the popularity of the salon. This could result in longer wait times or difficulty securing an appointment, especially during peak periods.
2. Lack of diversity in nail technicians: While there is no explicit mention of this in the comments, a potential weakness could be the lack of diversity in the nail technicians at Diva Nails & Spa. Diversity in terms of race, ethnicity, and gender can contribute to a more inclusive and welcoming environment.
In conclusion, Diva Nails & Spa has several strengths that contribute to its positive reputation. The exceptional customer service, skilled technicians, attention to detail, friendly atmosphere for seniors, and consistency in results all contribute to a highly satisfying experience for customers. While there may be potential weaknesses such as limited availability and lack of diversity, these weaknesses are not explicitly mentioned in the comments and may not significantly impact the overall customer experience.
Best TL Reviews
Everything from the first phone call the the end was amazing! They called the night before to remind me of my appointment. ( I love these because I’m forgetful, even when I have its on my calendar). My tech was Michael and he was amazing. Helped me decide, I’m horrible at choosing. I didn’t feel rushed. He even added a little sparkle to my nail. They are so cute! Best experience I’ve had at a nail salon. I highly recommend!! This will be my new nail salon!! Love love love!!
Got a pedicure here on a whim and have been a repeat customer since. All of the employees are friendly and do great work.
An amazing team!!! George and his beautiful wife MaryAnn are always so friendly and welcoming (over the phone and upon arrival). I usually go to Paul who does beautiful work and gives you exactly what you ask for, right down to the color match. However I have had nails done by almost everyone there and not one time have I been disappointed. I also love to see the way Kim interacts with everyone as she is so sweet and personable. Thank you all so much for the services you provide and the welcoming friendly atmosphere.
Kim is the best! Mt nails always look flawless!
Favorite place to go in town. Always very friendly staff. My nails always turn out exactly the way I want them. :)
My grandmother and I have been going here for years. My favorite thing about this place is how good they are to my grandma. They make her laugh, they know her likes and dislikes. She used to go without me, as I live out of town, now we go when I come home and they remember us. They even call her grandma. They are the sweetest. I judge a business by the way they treat their senior citizens customers. This place is the best.
Diva Nails is so great!! We came in for my grandma’s birthday and they were so nice to us. They treated her so special and were extra careful and gentle!! Plus they did a spectacular job!! We will definitely be back!
I just got my nails done from here and I loved it Kim did a great job with my nails and made conversation with me. So there wasn't the awkward silence. This is my new nail spot! I also got my eyebrows waxed and they did a great job
Place Pictures
Diva Nails & Spa Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 12:00 AM - 07:00 PM |
|---|---|
| Tuesday | 10:00 AM - 07:00 PM |
| Wednesday | 10:00 AM - 07:00 PM |
| Thursday | 10:00 AM - 07:00 PM |
| Friday | 10:00 AM - 07:00 PM |
| Saturday | 10:00 AM - 05:00 PM |
| Sunday | Closed |
How to go there
Location
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