Quick Facts About Nail Masters & Spa
Nail Masters & Spa appears to have several strengths based on the comments provided. Firstly, customers consistently mention the impressive skills of the nail technicians. John is praised for his exceptional nail shaping abilities, ensuring symmetry and thinness despite any natural curvatures. Susan is also commended for her steady hands and superior line work, particularly on french tips and intricate designs. This signifies that the staff members are highly skilled and experienced in their craft.
The salon's customer service and ambiance are also highlighted as strengths. Multiple comments express satisfaction with the friendly and welcoming atmosphere, with staff members being described as funny and kind. The positive and enjoyable experience is enhanced by the staff's ability to engage with customers, making them feel comfortable and valued. The salon's ability to accommodate requests, such as custom nail designs, eyebrow waxing, and making changes based on customer preferences, further enhances the overall experience.
Another strength of Nail Masters & Spa is their flexibility and willingness to accommodate customers, even during busy periods. Customers mention that the salon will try their best to fit in walk-ins and are willing to stay beyond closing time to ensure customer satisfaction. This flexibility and commitment to customer service are likely to contribute to their loyal customer base.
The quality of the salon's work is consistently praised, with customers expressing their love for their nails and receiving numerous compliments. The technicians are commended for their ability to recreate any desired design with ease, consistently delivering beautiful results. Furthermore, customers appreciate the affordability of the salon, as prices are reasonable for the quality of work provided.
Notably, the comments repeatedly emphasize the positive experience for both adults and children, making it a recommended salon for families. The salon provides a family-friendly environment by offering cold drinks and candy for kids, ensuring they feel welcome and comfortable. This attention to detail and focus on creating a pleasant experience for all customers, regardless of age, is a significant strength.
While Nail Masters & Spa receives overwhelmingly positive feedback, a few potential weaknesses can be inferred from the comments. Firstly, there is mention of the salon's busyness, with customers advised to be patient and respectful due to the high demand for their services. While busyness can be a sign of popularity, it may also indicate longer wait times or difficulties in scheduling appointments. However, the staff's ability to accommodate walk-ins seems to mitigate this weakness to some extent.
Additionally, while there is high praise for the skills of John and Susan, it is not clear if other technicians at the salon possess the same level of expertise. It would be beneficial to have more information about the overall consistency and quality of services provided by the entire staff.
In conclusion, Nail Masters & Spa appears to have several strengths based on the comments provided. These include the impressive skills of the technicians, a friendly and welcoming atmosphere, flexibility in accommodating customers, high-quality work, affordability, and a family-friendly environment. However, potential weaknesses include busyness and uncertainty about the consistency of services provided by the entire staff. Overall, the positive feedback indicates that Nail Masters & Spa is a highly recommended salon with a strong reputation.
Best TL Reviews
Nail Masters never fails to impress!this is my second time here and I walked in for a pedicure and full set. It helps if you bring in a picture to show what you are looking to get. I got a basic pedicure with gel, they are simple and efficient at that. I had only a little bit of wait time since I did a walk in- no appointment.
JOHN does the best nail shaping. Today I got almond shaped nails. I'm so impressed with the symmetry and thinness of the nails. He makes sure it looks straight even though I have a crooked finger. It's also so much fun to see him work. He really knows what he is doing.
SUSAN has the steadiest hands and did the most amazing line work on my french tips. The flowers are also so beautiful.
I LOVE my nails so much and will always recommend Nail Masters!
Wow what a wonderful experience! I believe we’ve found our forever salon. The staff here are so friendly and funny - they had the girls and us laughing the whole time. Both our girls got custom nail designs and their eyebrows waxed. They listened as our girls told them all their crazy nail design ideas and made sure the girls were happy with them. I could not believe the girls got their eyebrows waxed, they won’t even let me touch their eyebrows and I’m Mom! But they felt so safe and comfortable here they went for it. As a parent you can’t ask for a better experience. Us moms also did our nails and we are both more than happy with our results
They went above and beyond what we had in mind.
Their prices are reasonable and the quality was above expectations! Thank you so much!!
I love love my nails! They are always so nice there. They are usually busy and will try their best to fit you in. The last time I went they finished my friends and my nails 30 minutes after closing. The nails are done beautifully. I always get so many compliments????
I have been going to the Oak Harbor branch of Nail Masters for years. John has been great. If I have an idea he will advise if the image I show him will look good when it needs to be filled and his creative ideas have not disappointed yet. I highly recommend frequenting this business. But it is not for people with no patience. If you want to have your nails done by this great team be patient and respectful. They are busy for a reason. I am so happy with the beautiful ombré that John did today.
I got my nails done somewhere else and they were a mess, but John fixed all them to the correct shape and length. Then I got a gorgeous design put on by Susan. Love them! I also want to add they have made me the most comfortable in any nail salon with making changes and speaking up if I don’t like something, the vibe was great!
John did my acrylic nails today. Speechless because it’s so pretty! He asked what I did for work to make sure he gave me the most appropriate nails. I work at a restaurant so it’s not important but he is the master and can do what ever you need! His family is so lovely and they give great pedicures.
As a first-time customer, I'm excited to say I will be a regular at Nail Masters & Spa! They we're able to accommodate my work schedule and John did such a beautiful job! The staff is super friendly and John made a wonderful suggestion for my nail color.
I love this salon. They always treat me and my kids like family. They always have cold drinks for my kids, and candy.
My nails always come out BEAUTIFUL! Any picture I bring in. The staff does and completes it with ease! If I break a nail, they fix it for free.
John and Susan are always a delight to be around. They are always so patient and kind with their customers even though they are always busy which to me means they are hard workers!
I cannot compliment this family owned business enough. We need more establishments like this in Oak Harbor. Who value families, hard work, small town life. And recognize returning customers.
Give them a try!
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Nail Masters & Spa Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:00 AM - 07:00 PM |
|---|---|
| Tuesday | 09:00 AM - 07:00 PM |
| Wednesday | 09:00 AM - 07:00 PM |
| Thursday | 09:00 AM - 07:00 PM |
| Friday | 09:00 AM - 07:00 PM |
| Saturday | 09:00 AM - 07:00 PM |
| Sunday | 10:00 AM - 06:00 PM |
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Location
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