Galaxy Nails

+1 951-549-8469

944 W 6th St # 112, Corona, CA 92882 United States of America

Open Today: -

Quick Facts About Galaxy Nails

Galaxy Nails has received a mix of positive and negative comments regarding their strengths and weaknesses. Let's analyze these comments to understand their strengths and weaknesses in more detail.

Strengths:

1. Quality Work: Many customers have mentioned that they receive compliments on their nails after visiting Galaxy Nails. This indicates that the nail technicians at the salon are skilled and capable of delivering high-quality work.

2. Receptive to Customization: One customer mentioned that they can bring in their own ideas, and the nail technicians can turn them into reality. This suggests that Galaxy Nails is open to customization and can cater to individual preferences.

3. Clean Tools: The pricing at Galaxy Nails is justified by the fact that they offer clean tools. This is important for maintaining good hygiene standards and ensuring the safety of customers.

4. Friendly Staff: Several customers have expressed positive experiences with the staff, describing them as friendly and sweet. This indicates that Galaxy Nails has a welcoming and customer-oriented environment.

5. Reasonable Prices: Multiple customers have praised the prices offered by Galaxy Nails, emphasizing that they are not excessively high. This suggests that the salon provides good value for money.

Weaknesses:

1. Inconsistency in Service: A customer mentioned that their recent visits to Galaxy Nails resulted in disappointments. They faced issues with the nail technicians not attempting their desired designs and the nail sets falling apart within a short time. This inconsistency in service suggests a decline in quality standards.

2. Lack of Specific Nail Technicians: It seems that customers cannot always get their desired nail technician. This may affect the consistency and quality of service that they receive.

3. Messy Job: One customer highlighted a messy nail polish application, indicating that there may be a lack of attention to detail or precision in the work performed by some of the nail technicians, particularly an older lady.

4. Customer Service Issues: While some customers appreciate the friendly staff, others have mentioned rudeness and a need for improvement in customer service. Continuous improvement in this area is crucial for building strong relationships with customers.

5. Punctuality Concerns: A recurring issue mentioned by customers is the salon opening late, despite the stated opening time. This can lead to inconvenience and frustration among customers who arrive on time.

In summary, Galaxy Nails' strengths include quality work, customization options, clean tools, friendly staff, and reasonable prices. However, the salon faces challenges concerning service consistency, specific nail technician requests, messy applications, customer service, and punctuality. Addressing these weaknesses will be crucial for Galaxy Nails to maintain and improve customer satisfaction.

Best TL Reviews

Read update ****Only decent pictures I gave but every time I get my nails done I get compliments at work , people asking for the shop name and just overall the best reactions. I can take my own ideas in and tony and, Judy make magic happen on your hands . The price is not bad for clean tools ,and good service. I absolutely love this shop .

Update:The last 2 times I went the nail technicians didn’t want to try or attempt my nail ideas plus burned the top of my nail and the set I got for Fourth of July literally fell apart a week after . The standards went down a bit so I’m sad .You can’t always get the nail tech you want either but if you ask for anyone ask for Judy. I’m trying new nail shops after being dissatisfied and disappointed. I was a loyal customer for 3 years now but time for new things.

Messy job, and all about tips. The older lady does a terrible job!!!messy mail polish everywhere. Customer service not good. They tell one person come back later and admit other people. It’s weird. Something is off. Jenny is good the man is good, but the older lady does not listen.

The prices are great and so is the service. Very friendly, always go above and beyond

Prices are reasonable. They need to work more on their customer service and not be so rude

Friendly, and great customer service! They do an awesome job! Their prices aren't sky rocket! I really love coming here, the only downfall is they suppose to open at 9:30 am. And they are always opening late. ????

Best prices friendly staff, I've been getting my nails done for a long time already years.

Remarkable pricing and incredible service, best place in town! Ask for Julie if you get a wax! My friend and I got manicures and body waxing, the experience was outstanding (especially after being locked up for a year)! The prices are also amazing value. Highly recommend this place to anyone who needs waxing, mani, peti, and etc done!

Love it here. I'm always satisfied with their work . Hands, feet , and eyebrows ... this is my spot. Tony's the best and all the ladies are sweethearts.