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Ladonia Nails

+1 334-297-0500
3928 US-80, Phenix City, AL 36870 United States of America
Open Today: Closed

Quick Facts About Ladonia Nails

Ladonia Nails has received several positive comments that highlight its strengths. Some of these strengths include the quality of the manicures and pedicures, the attention to detail, the cleanliness of the salon, and the friendly and polite staff. These positive aspects contribute to the overall positive experience that customers have had at the salon.
One customer mentioned that they got their first set of nails from Ladonia Nails and loved them. This indicates that the salon is capable of providing high-quality nail services that meet the expectations of customers. Additionally, the customer mentioned that the nail technician was able to pick the perfect color for them, taking into account their skin tone, activity level, and personal preferences. This attention to detail and customization shows that the salon puts effort into providing personalized services.
Another customer mentioned that they have been coming to Ladonia Nails for over 10 years and would not consider going elsewhere. This loyalty demonstrates the salon's ability to build long-lasting relationships with their customers by consistently providing satisfactory nail services. The customer also praised the husband and wife owners, which further emphasizes the positive reputation of the salon.
In terms of cleanliness, one customer mentioned that the salon requires customers to wash their hands before getting their nails done. This indicates that Ladonia Nails prioritizes hygiene and takes measures to ensure the cleanliness of their salon. This attention to cleanliness is important for the safety and satisfaction of customers.
However, there are weaknesses mentioned in the comments that should be addressed. One customer expressed disappointment with the prices at Ladonia Nails. They felt that the initial application and refill prices were high, which made them unhappy. This suggests that the salon may need to reevaluate its pricing strategy to ensure that customers feel they are receiving fair value for their money.
Another customer mentioned that there were no clear prices posted in the salon. This lack of transparency can lead to confusion and dissatisfaction among customers. By clearly displaying prices, Ladonia Nails can improve transparency and avoid any misunderstandings regarding their pricing structure.
Additionally, one customer mentioned that the owner of the salon was unwilling to correct a botched job and charged them an additional $40. This incident showcases a lack of accountability and customer service. It is crucial for salon owners to address customer concerns and rectify any mistakes to maintain a positive reputation.
Finally, one negative comment highlighted an inappropriate interaction between the owner and a customer. The situation mentioned involved body shaming and disrespect towards the customer. This behavior is never acceptable and can severely damage the salon's reputation. To avoid such incidents in the future, the owners of Ladonia Nails should ensure that their staff is trained to provide a respectful and inclusive environment for all customers.
In conclusion, Ladonia Nails has several strengths, including the quality of their nail services, attention to detail, cleanliness, and friendly staff. These positive aspects contribute to the overall positive experiences mentioned by customers. However, there are areas that need improvement, such as pricing transparency, accountability for mistakes, and ensuring a respectful environment for all customers. By addressing these weaknesses, Ladonia Nails can maintain and enhance its reputation as a salon that provides excellent nail services.


Best TL Reviews

I got my 1st set of nails since I was a teenager here a couple months ago and I LOVE them. One night, they were closed and I was desperate to get them done before they started breaking off. Not all nail places are equal!! I regret ever going anywhere but here at Ladonia nails.
Look, I was skeptical about them, but my nails are great!! I haven't broken one yet, and that is a miracle!!! The lady picked my color for me and got it spot on for my skin tone, activity level, and the low key look I prefer. She remembered me when I had to come back in to get them fixed, just a week and a half after the place by dirt cheap messed them up, down to the shape, and color even though she'd only done them once.
If I move 30 minutes away, I'd be willing to come once a month to her to have them done.
Price... uuuggggggg Nails are expensive!!! I thought they would be significantly cheaper to have filled in and painted after the initial application. Nope!! $45 to put on and $40 for refill!! I'm not happy about that, but I've been ashamed of my hands for so long and her nails make me feel better about myself.
It matters where you go!!
Oh yeah... they are clean. First thing when you walk in, they send you to wash you hands. The other place by diet cheap didn't even care if I washed my hands. They said it was up to me if I washed my hands before they worked on them!!
Ladonia Nails is great in my book!!
Been coming here for over 10 yrs. I would cheat on my husband before I cheat on her. She is a charm and her husband keeps my toes lookin good.
How have I not found this place before? I had the best experience for a nail salon in a Ling time. They did an amazing job on my nails. Exactly what I asked for and the pedicure was the best. The husband and wife are the nicest people ever. This is my new nail salon. Amazing
No clear prices posted, the score was an 80, and I received a fill in with gel color. Both thumbs are messed up, and the owner didnt want to correct it...oh $40 charge...Do love the color though.
Had to wait a while here and wasn't bothered by the wait. Just a customer that was obnoxious and annoying to not only me but the techs. Mind you only two were working in the building. I totally get their struggles and didn't mind waiting on them. I got myself pampered which was a long time needed. Thank you to the male and female that were trying so hard. Keep your heads up and I pray you get more patient customers your way.
Love it here so much. Very detailed very nice work!!
They were polite bit polish was dried out
My friend went in there to get nails done today. The owner walked up to her poked her in the stomach and said, “We can’t fix that.” This woman has lost well over 100 pounds in the last year, looks and feels amazing but today, this “business owner” made her feel so small. That is absolutely inappropriate and you need to shut your doors if this is how you treat people!

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Ladonia Nails Info

Amenities

Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot

Today

Opening Hours

Monday 10:30 AM - 07:00 PM
Tuesday 10:30 AM - 07:00 PM
Wednesday 10:30 AM - 07:00 PM
Thursday 10:30 AM - 07:00 PM
Friday 10:30 AM - 07:00 PM
Saturday 10:30 AM - 07:00 PM
Sunday Closed

How to go there

Location