Quick Facts About Kustomized
Kustomized Place, as described by the comments, seems to have some strengths and weaknesses. Let's analyze them in detail:
Strengths:
1. Ability to bring ideas to life: Several customers have praised Kustomized Place for their ability to accurately bring their ideas to life. This shows that the store has skilled designers who understand the customers' vision and are capable of executing it well.
2. Good customer service: Many comments mention the excellent customer service provided by Kustomized Place. The employees are described as welcoming, accommodating, patient, and kind. This positive experience contributes to greater customer satisfaction and loyalty.
3. Quick turnaround time: One customer specifically mentioned the quick turnaround time of Kustomized Place. This indicates that the store is efficient and can complete orders in a timely manner, which is an important factor for customers who may have urgent requirements.
4. Fair pricing: One comment highlights the fair pricing of Kustomized Place. This indicates that the store offers competitive prices, making it an attractive option for customers looking for personalized products.
5. Variety of products: Although it is not explicitly mentioned in all comments, references to shirts, sweatshirts, hoodies, shoes, stickers, and chef jackets indicate that Kustomized Place offers a wide range of products to customize. This variety allows customers to find personalized solutions for different items.
Weaknesses:
1. Unprofessional attitude: One comment describes the owner of Kustomized Place as being angry, unprofessional, and confrontational. This behavior is not conducive to good customer service and can leave customers feeling dissatisfied and disrespected.
2. Low-quality products: Another comment states that the final products from Kustomized Place turned out unprofessional. It suggests that the store may not consistently deliver high-quality outcomes, which can be disappointing for customers who are seeking professional-looking results.
3. Lack of responsiveness: One customer mentions that Kustomized Place did not return their call promptly, suggesting a lack of responsiveness and communication. This can create frustration and an impression of unprofessionalism.
4. Potentially negative experiences: The comment indicating a horrible experience with the store's owner, including being hung up on, raises concerns about the overall customer experience at Kustomized Place. This negative experience could deter potential customers and tarnish the store's reputation.
5. Inconsistent reviews: While most comments are positive or neutral, there are a few negative reviews that highlight significant issues. This inconsistency in reviews makes it difficult to assess the overall quality of Kustomized Place.
In conclusion, Kustomized Place has strengths in bringing ideas to life, providing good customer service, offering quick turnaround times, fair pricing, and a variety of products. However, the store's weaknesses lie in potential unprofessional attitudes, low-quality products, lack of responsiveness, and negative experiences reported by some customers. It is important for the store to address these weaknesses to maintain a positive reputation and ensure customer satisfaction.
Best TL Reviews
If I could give this store negative stars I would. The final products turned out unprofessional . When I spoke to the owner about not being happy with how the products turned out he was very angry and unprofessional . He told me if I could do better then I should have just done them. I told him the whole reason I brought it to a professional was to have a professional looking product that I could not do. He said because I am not paying $40 a shirt what do I expect ? He told me this is the work he does and after 5 years no one has complained about his work. As you can see in the pictures below , he is unqualified at the work he does . His customer service and products are horrific and I will be contacting the better business bureau on him. Do NOT go anywhere near this store or this owner . He will yell at you and tell you to do it yourself then !
Had an idea for a hoodie and Kustomized did such a great job in bringing my idea to life! Great customer service as well and super patient with the idea I had in mind! Definitely will be coming back????????
I called first and got a very welcoming and accommodating intro. I went in and the owner and employee helped me create a great personal joke on a sweatshirt for my son for Christmas. I love the end result and I’m excited for my son to open it! It’s my favorite gift for him! I highly recommend this place for its professionalism, kindness, patience, laughter and good work! This is my go to place now for personal labeling of any kind. Happy Holidays
These guys rock! They helped me "kustomize" 10 shirts for my sister's birthday and they turned out fantastic! Quick turnaround time and fair price too. On top of it all, the customer service is top-notch...not something easy to find these days! Take your business here...you won't be disappointed!
To begin the did amazing with my shirt design always can count on Ali for the best deals as well
This place is amazing! I called around to different stores and Kustomized hands down had the best prices and fastest turn around! Talked with Ali about my order because I needed my chef jackets embroidered by a certain date and he went above and beyond to make this happen. I am definitely going back!
Great priced on shoes and stickers. Awesome store
Horrible customer service. Came in to test the waters and potentially put in a huge order. No one called back. I had to call them. Then the owner was very unprofessional and hung up on me. Go to more reputable shops to get your work done.
EDIT: In response to the owner…If you read the horrible review and can understand it, I never placed an order with your terrible company because you were rude and unprofessional.
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