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Q Nails

+1 419-668-2716
201 Milan Ave H, Norwalk, OH 44857 United States of America
Open Today: 10:00 AM - 07:00 PM

Quick Facts About Q Nails

Q Nails place has received mostly positive comments, with customers praising their nail technicians and the quality of their work. However, there are a couple of weaknesses that have been mentioned, such as the lack of a receptionist and some issues with appointment scheduling.
One of the strengths of Q Nails place is the skill and expertise of their nail technicians. Customers have mentioned Tina and Robert specifically, stating that they do a fantastic job on their nails. Tina is described as an experienced nail tech who is able to create even and smooth nails. Robert, on the other hand, is labeled as a "nail artist", suggesting that he is creative and skilled in his nail designs. These positive experiences contribute to the overall reputation of Q Nails place and attract customers to their establishment.
Another strength mentioned by customers is the friendly and social atmosphere at Q Nails place. Several customers have commented on the socialization with their nail techs during their appointments, mentioning that this made their time spent at the salon comfortable and enjoyable. The staff is described as friendly and kind, creating a welcoming environment for customers. This is an important aspect for many customers as they want to feel relaxed and at ease during their nail appointments.
Efficiency and professionalism are also noted as strengths of Q Nails place. Customers have mentioned that there is not a lot of waiting around and that the staff is quick and professional. This is an important factor for many customers who value their time and do not want to spend unnecessary amounts of time at the salon. The efficient service contributes to a positive customer experience and encourages customers to return.
The overall quality of the nails is another strength of Q Nails place. Customers have consistently mentioned that their nails look great after visiting the salon. This indicates that the nail technicians are skilled in their craft and are able to create beautiful nails. The positive outcomes of the nail services provided by Q Nails place contribute to customer satisfaction and loyalty.
However, there are a couple of weaknesses that have been mentioned by customers. One customer expressed frustration with the appointment scheduling process. They mentioned that despite making several appointments for their wife, the salon gave away the appointment right in front of her and prioritized walk-in appointments. This indicates a lack of consideration and organization on the part of the salon, which can be seen as a weakness in their customer service.
Another weakness mentioned by a customer is the absence of a receptionist at Q Nails place. They suggest that hiring a receptionist would allow the nail technicians to focus on their clients rather than having to deal with phone calls and scheduling. This indicates that the absence of a dedicated receptionist impacts the efficiency and customer experience at the salon.
In conclusion, Q Nails place has several strengths that contribute to its positive reputation, such as skilled and friendly nail technicians, efficient service, and high-quality outcomes. However, there are a couple of weaknesses related to appointment scheduling and the absence of a receptionist that can impact the customer experience. Overall, Q Nails place seems to offer a positive and enjoyable nail salon experience for many customers, but there are areas where they could improve to further enhance customer satisfaction.


Best TL Reviews

These simple yet beautiful nails are close to perfect!!! Shout out to Tina, she’s an experienced nail tech who loves what she does. All of my nails are even and smooth. What I appreciated about my experience was that we didn’t sit there in silence while she did my nails she was very kind and socialized with me which made the time spent there comfortable and enjoyable. I’ll be returning in 3 weeks for a fill. Thanks Tina!
Robert ALWAYS does a FANTASTIC JOB on my nails. I've been going to him for 13 years. He is a Nail Artist????
Extremely friendly. Not a lot of waiting around. Very quick and professional. I will definitely come back. Thank you ???? I LOVE MY NAILS!!!
My nails look great and the staff is friendly!
Had a great experience today with my mom, sister in laws, my niece and my four year old daughter. We all got pedicures and our nails done. We called ahead to make an appointment and ensure a smooth and pleasant experience. We received just that. The staff was so efficient and kind. Best of all, all of our nails look FABULOUS and we feel pampered.
I have made several appointments for my wife at this establishment, and while they are always happy to take the appointment and the quality is not bad at all, they have literally given away my wife's appointment right in front of her every time, leaving her sitting in the lobby. I don't know any business that it is okay to leave a booked appointment in the lobby and take a walk-in appointment back before them. I will gladly take my wife the hour to North Olmsted to visit a professional salon.
They always do a great job! I love my nails!
My daughter and I came today for the first time. I called at 10:30 to see if we could get in at 11:00. Got us in. I couldn’t decide on a color so Kim suggested the perfect color. Robert did amazing on my daughter’s nails. My only suggestion would be for them to hire a receptionist...so the nail techs can focus on their clients. Overall...I would recommend and we will keep coming back for fills.

Q Nails Info

Amenities

Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
Planning
  • Appointments recommended

Today

Opening Hours

Monday 10:00 AM - 07:00 PM
Tuesday 10:00 AM - 07:00 PM
Wednesday 10:00 AM - 07:00 PM
Thursday 10:00 AM - 07:00 PM
Friday 10:00 AM - 07:00 PM
Saturday 09:00 AM - 04:00 PM
Sunday Closed

How to go there

Location