Foxy Nail

+1 307-362-7584

1571 Dewar Dr, Rock Springs, WY 82901 United States of America

Open Today:

Quick Facts About Foxy Nail

Foxy Nail place has received both positive and negative feedback from customers. In order to assess the strengths and weaknesses of the salon, we will examine the comments provided.

One of the strengths mentioned by a customer is the friendly nature of the salon staff. The customer mentions that they were nice and did the design that was requested. This suggests that the salon has a pleasant and accommodating customer service approach.

Another strength highlighted by a long-time customer is the quality of the nail services. The customer mentions that they have been going to Foxy Nail place for over 3 years and have always been satisfied with their nails, leaving each visit loving their nails. This indicates that the salon has a track record of providing high-quality nail services, leading to customer satisfaction.

The positive comments also mention the relaxing nature of the pedicures provided at the salon. This suggests that Foxy Nail place offers a comfortable and enjoyable experience for customers during pedicures.

On the other hand, several weaknesses have been highlighted by customers. One recurring issue is a lack of attention to detail and rushed service. A customer mentions that during their most recent visit, the nail technician rushed their nails and as a result, the length and width of the nails were uneven and the nail polish was patchy. This indicates a lack of precision and attention to detail, which can be a major drawback for a nail salon.

Another weakness mentioned by a customer is miscommunication regarding pricing. The customer expected to pay $45 for a full set of nails but ended up being charged $61 due to additional costs for a design. This suggests a lack of clear communication from the salon regarding pricing, which can lead to customer dissatisfaction and confusion.

Another weakness highlighted in the comments is the lack of availability for walk-in appointments. A customer mentions that despite the salon advertising walk-ins are welcome, they were turned away three times when they walked in and requested a full set. This suggests a lack of consistency in service and a potential issue with managing walk-in appointments.

Furthermore, there are a few negative comments regarding the quality and longevity of the nail services. One customer mentions that their shellac manicure and pedicure chipped within a day or two, which is a short duration compared to their previous experiences at other salons. This indicates a possible inconsistency in the quality of the nail products used or the skill in applying them.

In summary, Foxy Nail place has strengths in terms of friendly staff, long-term customer satisfaction, and relaxing pedicure experiences. However, there are weaknesses related to rushed service, lack of attention to detail, miscommunication about pricing, availability for walk-ins, and potential inconsistencies in the quality of the nail services. These weaknesses indicate areas where the salon can improve to enhance the overall customer experience.

Best TL Reviews

This was my go to salon! But this most recent time, i was the last appointment at 6pm… they were clearly in a rush to get home, they rushed my nails horribly.. the length and even width on some nails are completely uneven, nail polish is patchy.. when paying $82 for nails you atleast expect them to be even. Im extremely upset and will go back to luxury nails cause although they are pricy.. nails are on point everytime. Very upset foxy, i really liked yall.

They were nice and did the design I wanted but I wanted gel nails and they did acrylic with gel overlay, and I was told it was 45 dollars for a full set and after my nails were completely done and I went to pay it ended up being 61 dollars because of the design I wasn't told it would be more

Went to get a a color change no chip manicure and the male technician cut up my cuticles, all the fingers of my left hand and two on my right are cut up from the file, my thumb being the worst. This has never happened to me before, maybe it was just my technician but I will not be going back.

We have been going for over 3 years and each visit I walk out loving my nails. The pedicures are so relaxing.

They say walk-ins welcome well this is the third time I've walked into this establishment to get my nails done and they said okay and then I tell him I want a full set and they say no not right now. Three times. My schedule is so topsy-turvy that I can't make an appointment but they shouldn't advertise walking welcome if they don't service you when you walk in.

Traveling and broke about half the acrylic off one finger, from tip to nail bed. It was catching on everything. I called around town this is the only place that could get me in. The young lady that fixed my nail was very gentle and efficient. Wish I could have her do my nails all the time. Thank you!!

I really wanted to love this salon. The service was nice and I left with high hopes. My stepdaughter and I both had Mani/pedis w shellac $179. Hers chipped that very day and my toes just in two days, fingers in 3 days. Shellac usually lasts 2 weeks min for me when done at other salons. Disappointed.

I've recently returned to Foxy Nails 2 and they really upgraded their services! My nails are beautiful, my eye brows look great! The customer service was on point! Thank you to the young lady who made my whole day! ❤️