Quick Facts About Famous Nails & Spa
Famous Nails & Spa is a nail salon with a mix of positive and negative reviews. In order to fully understand the strengths and weaknesses of the salon, it is important to analyze and evaluate the comments provided.
One common complaint noted in the comments is the issue of uneven and sloppy nail work. Multiple customers expressed dissatisfaction with the quality of their nails, mentioning uneven application and bleeding caused by the nail technicians. This suggests a weakness in the skill and technique of the staff at Famous Nails & Spa. Customers expect professional and precise nail services, and the salon seems to fall short in meeting these expectations. This inconsistency in nail application could lead to a loss of trust and potentially drive customers away.
Furthermore, there were also comments highlighting the lack of expertise in the salon. One customer expressed disappointment in the limited options available for nail art, stating that the salon only offered stickers instead of the desired handmade rose design. This suggests a weakness in the salon's ability to provide a diverse range of nail art options. Having a limited selection can deter customers who are looking for more creativity and personalization in their nail designs.
Another complaint mentioned the rude behavior of one of the staff members. Customer service is a crucial aspect of any business, and a negative experience can significantly impact a customer's impression of the salon. Being rude and attempting to control what a customer can or cannot have on their nails can create an unpleasant atmosphere and discourage repeat visits. This emphasizes a weakness in the salon's customer service and highlights the need for better training or management in dealing with customers' preferences and requests.
On the other hand, there were a few positive comments that shed light on the strengths of Famous Nails & Spa. One customer stated that their pedicure experience was the best part of their visit. This suggests that the salon may excel in providing certain services. Having a strong pedicure service can attract customers who prioritize foot care and relaxation. Additionally, another customer praised the friendly staff and superb customer service. This indicates a strength in creating a welcoming and positive environment for customers.
Moreover, there were positive remarks about specific nail technicians, such as Ms. Violet and Don. These comments suggest that there are skilled and talented individuals working at Famous Nails & Spa. Highlighting the expertise of particular staff members can attract customers who seek quality nail services and prefer to be attended to by specific technicians.
In conclusion, the strengths and weaknesses of Famous Nails & Spa can be observed through the comments provided. The salon has received mixed feedback, with criticisms regarding uneven and sloppy nails, limited options for nail art, and instances of rude behavior from staff members. However, positive comments regarding the pedicure service, friendly staff, and specific nail technicians indicate strengths in certain areas. It is important for the salon to address the weaknesses, such as improving the skill and technique of their staff and providing a wider range of nail art options, while continuing to build on their strengths, such as the pedicure service and friendly atmosphere, in order to enhance the overall customer experience and attract more clients.
Best TL Reviews
She didn't even file them right!! She left them so thick and she was so rude trying to control what I should or shouldn't have on my nails and very overpriced. I wanted a handmade rose but all she can do is stickers
I got a pedicure which was the best part of my visit but I wanted a full set of nails and they came out uneven and some thinner than others or some thinner on one side than the other. Not to mention when tuat the artist was filling my nails he was burning my fingers and he stabbed be in the pinky with the nail machine. Worst acrylic experience I’ve ever had I thought I’d try something by my house but I’m better off getting a nicer set from someone off Facebook
The man that sits in the first chair to the right absolutely sucks. My nails are so uneven and bumpy. Do not go to him! $50 to the trash. I’m going elsewhere to get them fixed because I can’t stand looking at them. I could have asked to have him fix them but DID NOT WANT TO RISK IT AGAIN.
First time customer. It was amazing. Superb customer service. From the moment I walked it I was greeted by a love lady, and had a gel set and pedicure done. The services I got were services I have never had at any other salon. You have a new customer! Obama, I'll be seeing you soon!
12/29/18
I broke my first nail ever in my life. I called famous nails and they were glad to help me and get my nail fixed. I have never been to a salon that I could count and trust to continue great customer service. Famous Nails you are the best!
Nails came out so sloppy. Bumpy uneven & the nail tech made me bleed. Will never go there again!
If I could give them 0 stars, I would!! I went here to get my nails removed that were dip, the chic working removed them like they were acrylic nails and made me bleed. She didn't care that it was tearing my nail beds or anything at all. She even asked why I didn't go to my regular nail lady. DO NOT GO HERE!!
Went in today to get my nails done and it was a very good experience. The staff was very friendly! As soon as i walked in I was greeted and they were able to start on my nails right away since it was a bit slow. The prices are pretty much the same as anywhere else and the tech that ended up doing my nails was sooo nice! We had a very pleasant conversation while he was working his magic on my nails! I will definitely be going back!
Found this gem of a place when I asked a few of my classmates for recommendations on a good nail salon. The prices are reasonable and the staff have been very pleasant. Ms. Violet made me feel at home today with the way she took care of me during my pedicure. Watching her interact with other customers, you could tell she genuinely cares about the people who’s walk through the door. I’ve heard great things about Don when it comes to nails so I can’t wait to book an appointment with him.
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Famous Nails & Spa Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:00 AM - 07:30 PM |
|---|---|
| Tuesday | 09:00 AM - 07:30 PM |
| Wednesday | 09:00 AM - 07:30 PM |
| Thursday | 09:00 AM - 07:30 PM |
| Friday | 09:00 AM - 07:30 PM |
| Saturday | 09:00 AM - 07:30 PM |
| Sunday | 11:00 AM - 05:00 PM |
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Location
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