Quick Facts About Lavender Nail & Spa
Lavender Nail & Spa has a strong reputation for providing a comfortable and satisfying experience for their customers. Many customers have expressed their positive experiences, stating that they felt comfortable and got the results they were looking for. The friendly and experienced staff also contribute to the positive atmosphere of the salon. Additionally, the salon is praised for keeping everything clean and using fresh new products, which adds to the overall experience of relaxation and enjoyment.
One of the main strengths of Lavender Nail & Spa seems to be their talented staff. Customers have specifically mentioned certain nail specialists who provided exceptional service. Tina, in particular, received high praise for her pedicure skills and for making customers feel valued and not rushed. This indicates that the salon has skilled and dedicated employees who prioritize customer satisfaction and provide a personalized experience.
Another strength of Lavender Nail & Spa is their loyal customer base. One customer mentioned being a faithful customer for 10 years, highlighting the salon's ability to retain customers. This kind of loyalty speaks to the consistent quality of service and the trust customers have in the salon. It indicates that Lavender Nail & Spa has built a reputation for providing excellent service over an extended period of time.
The salon is also commended for their customer service. Several comments mention the staff being nice and accommodating, with one customer even praising their willingness to fix a problem that arose after the service. This demonstrates that Lavender Nail & Spa values customer satisfaction and is willing to go above and beyond to rectify any issues that may arise.
However, there are also some weaknesses that have been identified by customers. One particular negative experience involved an employee attempting to sell unnecessary nail tips and ruining the customer's natural nails. This incident raises concerns about the competence and judgment of certain employees. Additionally, the customer reported the polish finish being uneven, suggesting a lack of attention to detail.
Another weakness mentioned by a customer was the long wait time and the use of freezing cold water for a pedicure. Waiting for two hours without receiving the services promised can be frustrating and leaves the customer feeling neglected. This reflects poorly on the salon's ability to manage their schedule and provide a comfortable and timely experience.
In conclusion, Lavender Nail & Spa has several strengths that contribute to its positive reputation, including providing a comfortable experience, talented nail specialists, and loyal customers. The salon is also praised for its cleanliness, fresh products, and excellent customer service. However, there are some areas that need improvement, such as the competence and judgment of certain employees, attention to detail, and managing their schedule effectively to avoid long wait times. By addressing these weaknesses, Lavender Nail & Spa can further enhance its strengths and provide an even better experience for its customers.
Best TL Reviews
It was my first time getting acrylic nails, and the experience was great! I felt comfortable and I got the results I was looking for. I will definitely be coming here again
I had Tina as my nail specialist and WOW she was amazing! The best pedicure I have EVER had! I didn't feel rushed and like just another client. I am only in Tucson for 3 months and this will be my go to spot!
I went it to get my nails filled in and change the colors. The girl wanted to sell me tips even though my natural nails were already long. Before I could stop her she started cutting off my natural nails. In additional the powder filler I had on some nails she peeled off instead of soaking off. I didn’t trust her abilities so I did not get tips. I was left with short nails that were not even filed smooth and uneven polish finish. So sorry I went there
I have been a faithful customer for 10 years. Everyone is nice and experienced they keep everything nice and clean. Love Lavender Nail & sap! I'll be a customer for another 10 years!
I've recently moved to the area and have been trying different nail salons. This one has now become my "new nail spot". I always get treated well by the staff, and they do great work. Highly recommend.
Great place to relax and enjoy the special treatment given by the staff. Always fresh new products. Love it!!!
I love this place! They are always so nice! Their customer service is great too! I had gotten a pedicure yesterday & a few of my nails became bubbly after! I called a couple hours or so later and they were happy to fix them & were so nice about it! I will continue to come back ❤️ Thank you so much Lavender nail & spa:)
i received freezing cold water for my feet i have been sitting here for 2 hours still have not received nail polish on my acrylic had me sit some to wait to do everyone else’s nails when i arrived at 3 & it’s now 5pm
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Lavender Nail & Spa Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:00 AM - 07:00 PM |
|---|---|
| Tuesday | 09:00 AM - 07:00 PM |
| Wednesday | 09:00 AM - 07:00 PM |
| Thursday | 09:00 AM - 07:00 PM |
| Friday | 09:00 AM - 07:00 PM |
| Saturday | 09:00 AM - 07:00 PM |
| Sunday | 10:00 AM - 05:00 PM |
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Location
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