Quick Facts About Top Spa Nails
Top Spa Nails has several strengths and weaknesses based on the comments provided.
Starting with the strengths, it seems that the salon has a loyal customer base and some customers have had positive experiences in the past. The commenter who mentioned coming to the location for a long time appreciated the service when Tommy and his family were running it. This indicates that the salon had good customer service and skilled workers in the past, which likely contributed to its positive reputation.
Additionally, the salon seems to have a popular service for eyebrow and eyelash treatments. Lisa, in particular, is mentioned as being skilled in this area. This suggests that the salon has expertise in certain services and attracts customers specifically for these treatments.
Furthermore, there are comments about efficient service. Despite the crowded shop, one customer was surprised at how quickly they were seated and taken care of. This indicates that the salon is able to handle a high volume of customers and still provide relatively fast service.
Moving on to the weaknesses, there are several areas in which Top Spa Nails falls short based on the comments.
The most common complaint is about the quality of the nail services. Several customers mentioned issues with their nails not being shaped correctly, the polish not drying properly, and the overall poor finish of the nails. These comments suggest that the salon may lack attention to detail and skilled technicians.
Another recurring issue is the customer service at the salon. There are complaints about rudeness, attitudes, and an overall lack of respect towards customers. The comment about Hannah's boyfriend, Jimmy, needing to check his attitude suggests that there may be issues with professionalism within the staff.
There is also a comment about the lack of traditional nail polish options at the salon. This could be seen as a weakness, as it limits customer choice and may not cater to those who prefer regular nail polish over other options.
Furthermore, there is a complaint about the prices at the salon. One customer mentioned the high prices and poor service, suggesting that the salon may not offer good value for the money.
Lastly, there is a mention of the salon rushing through services, particularly when it comes to nail designs. This indicates that the salon may not prioritize taking the time to provide detailed and customized services to customers.
In conclusion, Top Spa Nails has strengths in terms of its loyal customer base, expertise in eyebrow and eyelash treatments, and efficient service during busy times. However, the salon has weaknesses in terms of nail service quality, customer service, lack of traditional polish options, high prices, and rushing through services. These areas of improvement should be addressed in order to provide a better overall experience for customers.
Best TL Reviews
Chose the #2 pedicure for $37.00. He wouldn't sand my heals smooth nor remove small ingrown nails. I gave him a $3.00 tip . Pedicure every 3 weeks . Never again will I allow older man to do my pedicure. ALL ladies were giving the treatment I deserve .
I am totally disgusted with the service I received at this shop. They no longer carry regular nail polish. They have No Chip Only and everyone don't want that polish which damage your natural nails in the removal process.. You pick out one of those polishes which never dry then they tell you that you have to pay $15 more for No Chip they knew it wouldn't dry. After, sitting for hours of drying I was out in 10 minutes once I paid the additional funds. I'M JUST SICK OF THESE NAIL SHOPS WITH THESE HIGH A$$ PRICES AND POOR SLICK SERVICE. What nail salon doesn't carry traditional nail polish?
I've been coming to this location for a long time I really liked this place when Tommy and his entire family was running it...I recently noticed the change. The attitude the rudeness and it looks as if there good workers has quit on them and now they've lost a loyal customer. Hannah does a great job but her boyfriend needs to check his attitude before he gets a reality check.. (Jimmy)if you don't like serving the public maybe you should close or have someone else run the nail shop.
I got my nails done November 3, 2020 my first time getting my nails done at this shop. The only reason I went was because some of the reviews were good. I wouldn't go back nor reccomend to anyone. When the guy was doing my nails he use too much polish so it took forever for the polish to dry. When I told him I accidentally nudge it. He told me it's okay instead of fixing it. If you look at these pics I posted. You'll notice that you can still see my actual nails. I didn't get the guys name but I remember he sits closer to the door by the windows.
I went to top nails for a pedicure and manicure and they charge me $61.00. My toenails was not shaped right and my fingernails were not shaped right either. I was the last customer and they rushed me out the door and didn't allow time for my nails dry. By the time I made it to my car a few of my nails was messed up. The next morning when I woke up my nails looked as if they were melted off my fingers. I came up the next morning less than 24 hours and spoke with the manager. He told me that he don't recommend people to get there real nails done because polish messes up and it don't look right. He had an attitude and said that that was nothing he could do to about it and if I wanted someone to fix it I was going to have to pay $61 again after paying $61 the day before. I told him I was not leaving out that shop until they fix my nails. At first he refused and after me fussing at him he decided to do it. I told him I didn't want to use the same color because that polish was no good he didn't want to change it and told me that I had to keep the same color. After hollering at him about not wanting that same color he decided to paint it a different color which I chose red. I went home showered put on clothes and this was the ending results. These are the results of Polish that you buy from the dollar store. I never seen anything like this out of 20 years of getting my nails done. When you getting your nails done and if you're not satisfied with something "the customer is always right" they are supposed to correct the mistakes which the manager did not want to do. I would never ever go back up to that nail spot again. They are crooks and they are watering down their products. Don't waste your time and money messing with this spot they do not stand behind they work and they will not make corrections when they mess up. Lesson learned!!!
Once upon a time this nail salon could do eyebrows like no other. Now they do some sort of janky service and tell you how much you owe them. I could have done this myself.
Only good for eye lashes and eye brows by Lisa. Nail crew only do the basics looking for designs? Not the place. They stick to the basics. And rush through there craft.
Came here a few weeks ago. They opened at 9:30 and go there around 10am. The shop was extremely crowded but I got in the chair about 30 min later. I was surprised at how fast they got me in and out being that there were so many people. This place seems to be really popular for brows so some were there just for that. I don’t remember the guy who did my nails but he sits right behind Hanna. He could have done better with my polish change on my feet but the full set was perfect. I would come back again but try to on a weekday instead.
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Top Spa Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Payments
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Debit cards
Today
Opening Hours
| Monday | - |
|---|---|
| Tuesday | 09:30 AM - 06:30 PM |
| Wednesday | 09:30 AM - 06:30 PM |
| Thursday | 09:30 AM - 06:30 PM |
| Friday | 09:30 AM - 06:30 PM |
| Saturday | 09:30 AM - 06:30 PM |
| Sunday | 11:00 AM - 05:00 PM |
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