Quick Facts About Pretty Nails & Spa
Pretty Nails & Spa has received mostly positive reviews, highlighting their strengths in providing excellent service, a wide range of options, and a pleasant atmosphere. However, there are also a few negative comments that mention issues with appointments and inconsistent quality. In this analysis, we will explore the strengths and weaknesses of Pretty Nails & Spa in more detail.
Starting with the strengths, there are several comments praising the quality of service provided by the staff. One customer mentions receiving the best pedicure of their life, with great pressure and perfect products. Another customer specifically mentions the gentleman who helped them with their acrylic nails, stating that he was beyond helpful and made sure they were happy with each step of the process. These comments suggest that the staff at Pretty Nails & Spa are skilled, knowledgeable, and attentive to the needs and preferences of their customers.
Additionally, the atmosphere and amenities at Pretty Nails & Spa seem to be a strong point. Multiple customers mention the massage chairs provided during pedicures, which adds a level of relaxation and comfort to the experience. One customer also appreciates the nice environment, good ventilation, and clean facilities. These factors contribute to a positive and enjoyable ambiance for customers.
Another strength of Pretty Nails & Spa is their reasonable pricing. One customer specifically mentions that they found the services to be reasonably priced, which suggests that Pretty Nails & Spa offers good value for the quality of service they provide. This can be an attractive aspect for customers looking for affordable nail services.
Now let's address some of the weaknesses mentioned in the comments. One recurring issue is the difficulty of getting an appointment without prior booking. While this is a testament to the popularity of Pretty Nails & Spa, it can be frustrating for customers who prefer to have the flexibility of walk-ins or struggle to plan ahead. The comment about the need for an appointment is consistent with other similar complaints, suggesting that this is an ongoing problem for customers.
Another negative comment relates to the quality of the nail dip service received by one customer. They express dissatisfaction with the quality of the filed nails and the unevenness of the dip application, suggesting a lack of attention to detail in this case. This highlights a potential weakness in consistency of service quality at Pretty Nails & Spa.
However, it's worth noting that the negative comments are outweighed by the positive ones, and these experiences may not be representative of the overall customer satisfaction at Pretty Nails & Spa. That being said, it is crucial for Pretty Nails & Spa to address these potential weaknesses to maintain customer satisfaction and loyalty.
In conclusion, Pretty Nails & Spa has several strengths, including skilled staff, a pleasant atmosphere, and reasonable pricing. However, there are also weaknesses mentioned, such as the challenge of securing walk-in appointments and inconsistent service quality. By addressing these weaknesses, Pretty Nails & Spa can further enhance their reputation and customer satisfaction, ensuring that they remain a top choice for nail services in Albany.
Best TL Reviews
My daughter-in-law & I both had deluxe pedicures the other day & mine was the best pedicure I’ve had in my 70+ years! Tony has great pressure & the product was perfect. Only problem is that they’re getting so popular that it’s impossible to get in w/o an appointment - In other words, no “Walk-ins Welcome”!! But that equals great job!!
Had an appointment here today and left feeling amazing! I haven’t had Acrylic nails in years and the gentleman who helped me was beyond helpful. Gave me suggestions and made sure I was happy each step of the way. I will definitely be back again!
I rarely get my nails done bc I do field work and they were a wreck when I came in. I left feeling so good about them and pampered. My first time having a French manicure with shellac.
Tony and Tina were very good and very reasonably priced. We enjoyed our pedicures.
☆☆☆☆☆New customer REVIEW March 2019 -tass
I enjoyed my experience here. The Owner and employees were very polite to me as a walk in and new customer. I felt happy and comfortable.
I had Natalie as a nail tech, and I think she was super sweet, and did an excellent job on my feet and toes, she is very sweet, and did a wonderful job!
Johnny, The owner was nice, and very friendly and helpful. The massage chairs are a definite bonus. Loved! Get the hot wax paraffin foot treatment, it was so nice..!!!????????????????????????
I spoke with other customers while i was there that said they have been going here a long time and love it..!! PRETTY NAIL AND SPA offers cold drinks, tv, massage chairs for pedicures, nice environment, good ventilation, and clean place. I am a happy new customer..!!! No issues at all!!!!!
I'm definitely going back. ☆☆☆☆☆
Thank you for serving Greater Albany !!!!
Definitely highly recommend.
I also Recommend to get an appointment ahead of time.
Keep up the great work!
Much Blessings,
~tamara S
I’m from New Mexico, but every summer me and my husband Jeff visit Oregon for a month. This is the first time I’ve been to this nail salon, and it was such a wonderful experience! Tony did my pedicure, and he did such amazing job. He really took his time, and even massaged my feet. He really cares about what he does, and his work shows! He is also very pleasant to talk to. This is the type of place to put down the cell phone and take time to talk to these awesome people. I’m only on my phone now writing this review. The most difficult part about coming here is trying to pick out a color, because there is a huge selection to choose from. If I could rate this place 10 stars or above, I would. I do recommend making an appointment, because they do get busy, but it’s a top notch salon and worth booking ahead.
This will be the only nail salon in Albany that I’ll go to. Why fix something that isn’t broken, right?
Thank you Tony! ????????????????????????????
I had my nails dipped and it was the worst service I have ever paided for. They didn't use new files. And the dip chipped in 24 hours. The dip was very un even and the shape of my nails looked like a kindergarten had done it.
The guy working (I think he's the owner) did my nails and he was amazing! He's a perfectionist! He didn't like the way one nails top coat was so he redid it without me even asking! I would 1000% recommend them to everyone
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Pretty Nails & Spa Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 09:00 AM - 07:00 PM |
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| Tuesday | 09:00 AM - 07:00 PM |
| Wednesday | 09:00 AM - 07:00 PM |
| Thursday | 09:00 AM - 07:00 PM |
| Friday | 09:00 AM - 07:00 PM |
| Saturday | 09:00 AM - 07:00 PM |
| Sunday | 10:00 AM - 06:00 PM |
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