Quick Facts About Paradise Nails
Paradise Nails Place is a nail salon that has received both positive and negative comments from customers. In analyzing their strengths and weaknesses, it is important to evaluate each comment and highlight the recurring themes and issues raised.
Starting with the strengths, one customer mentions that they had a positive experience with beautiful nails and express a desire to return. This indicates that the staff at Paradise Nails Place has the capability to produce good results and satisfy customers. Additionally, the prices are mentioned as being competitive and affordable, which is highly appreciated by customers. Lastly, one customer highlights the efficiency of the salon, mentioning that they were able to get in and out quickly, even when arriving close to closing time. This suggests that the salon is well-organized and able to handle appointments efficiently.
However, there are several weaknesses raised by customers that need to be addressed by Paradise Nails Place. One recurring complaint is the rushed and sloppy service provided by the owners. One customer specifically mentions that the manicure lasted only 4 minutes without any cuticle removal or application of lotion. Another customer reports a pedicure lasting only 3 minutes, depriving them of a relaxing experience. This indicates a lack of attention to detail and customer satisfaction on the part of the salon.
Another weakness mentioned by customers is the inconsistent quality of service. Although some customers have had positive experiences, others state that the quality of work has been deteriorating lately. One customer specifically mentions that the nail polish starts chipping after only 4 days, indicating a lack of durability in the application and suggesting a decline in the attention to detail by the staff.
Furthermore, customer service appears to be an issue for Paradise Nails Place. One customer reports a rude encounter with a staff member who yelled at them and made them feel unwelcome. This kind of behavior reflects poorly on the salon and creates a negative impression for customers. Another customer mentions that the overall friendliness of the staff has declined, making the experience less enjoyable.
Additionally, there is a complaint regarding the lack of communication and professionalism over the phone. One customer called to inquire about the closing time and the price of a service, only to be abruptly hung up on. This lack of professionalism and poor customer service over the phone can deter customers from visiting the salon.
In summary, Paradise Nails Place has some strengths such as competitive prices, efficiency, and the potential to produce good results. However, they have several weaknesses that need to be addressed, including rushed and sloppy service, inconsistent quality, poor customer service, and a lack of professionalism in their communication. To improve, it is recommended that the owners invest in training their staff to provide thorough and attentive service, improve communication and customer service skills, and address any declining quality issues. By addressing these weaknesses, Paradise Nails Place can create a positive and satisfying experience for their customers.
Best TL Reviews
Now that it is just the owners there, they do a terrible job. I went in for a manicure, they didn't do anything but file and paint didn't even remove my cuticles or put lotion or anything! Im not exagerating either. Paint job was rushed and sloppy was done in 4 minutes. My mom got a pedicure and he only spent 3minutes on her she didn't even get to enjoy the water or anything. We shouldn’t have paid for it. Worst experience I have ever had at a nail place. They weren't even busy. They either need to hire people or do the job right. Won't be going back.
We arrived an hour before closing, and they had us in and out in 35 minutes. The nails came out beautiful, we will definitely be going back.
Loved it. Everyone was great and my nails came out amazing. Plus the prices are the best I've found in town so far.
Sometimes they are really good but lately they have just rushed you through and nail polish starts chipping within about4 days
If I could give lower than a 1 star I would, but I have to give the 1 star! I walked in on 9/9/22 the lady was doing one person nails and asked how she could help me, before I could even get my answer the dude doing toenails made sure to yell across the salon of white woman that they were to busy to help me! I informed him that was rude and this would be google, what is the point of having a business if you feel the need to embarrass someone that would have been a paying customer!
I have been going here for a few years to get monthly pedicures because they are just down the street, have great prices, and can always fit me in on Saturdays. The quality of work has never been great, but I wasn’t paying much, although I always tip 25%. He also gets done in about 20 minutes. However, I went in a couple of weeks ago with my 3 granddaughters for manicures. We were the only ones in the salon. They took less than 5 minutes per granddaughter and about 10 minutes for me. No lotion, no massaging, not very friendly, and my polish started coming off about 4 days later. I won’t go back.
Had to come back for a minor repair ,they got me right in and fixed my nail with no wait time...will be a return customer
Called and asked what time they close, guy said 4, I asked how much for a new set, he gave me the price and then hung up. Came in at 2:45 pm, guy said they don’t have time to do a new set…… It takes you over an hour for a new set of white tips? Wasted my time driving over there.
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Paradise Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:30 AM - 07:00 PM |
|---|---|
| Tuesday | 09:30 AM - 07:00 PM |
| Wednesday | 09:30 AM - 07:00 PM |
| Thursday | 09:30 AM - 07:00 PM |
| Friday | 09:30 AM - 07:00 PM |
| Saturday | 09:30 AM - 07:00 PM |
| Sunday | 02:00 AM - 05:00 PM |
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Location
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