Ocean Spa & Nails

+1 952-920-8698

3844 Grand Way, St Louis Park, MN 55416 United States of America

Open Today: Closed

Quick Facts About Ocean Spa & Nails

Ocean Spa & Nails, formerly known as Nail Boss, has received mixed feedback from customers. While some comments highlight positive aspects of the salon such as friendly staff, skilled technicians, and a clean and soothing atmosphere, others mention concerns about the quality of service and increasing prices.

One of the strengths of Ocean Spa & Nails, as mentioned by a customer, is the welcoming atmosphere. They feel like the most important person in the world when entering the salon. This focus on making customers feel valued and comfortable is important for any service-oriented business. The fact that the technicians greet customers and inquire about their preferences shows a commitment to personalized service.

Additionally, several customers praise the skill and knowledge of the technicians. They mention specific individuals who provided exceptional service, such as Lan and Hanna. These talented technicians are credited with delivering beautiful designs, thorough attention to detail, and excellent massages. Skillful and knowledgeable staff members contribute to the overall quality of service and can leave customers satisfied and willing to recommend the salon to others.

The cleanliness of the salon is another strength mentioned by customers. A clean environment is crucial for any spa or nail salon, as it ensures the health and safety of customers. By maintaining a clean and hygienic space, Ocean Spa & Nails creates a positive impression and instills confidence in customers.

Furthermore, the renovations done by the owners, Helen and Hannah, are highlighted as a positive change. Customers appreciate the effort put into improving the salon and creating a more pleasant ambiance. The renovated space, along with soothing music playing in the background, adds to the overall experience of visiting the salon.

On the other hand, negative comments expressed concerns about judgement from new staff members and a decline in overall quality. One customer mentioned feeling judged and belittled upon entering the salon. This suggests that there may be a disconnect between the welcoming atmosphere mentioned by others and the experience of this particular customer. It is important for the salon to address any issues related to staff behavior and ensure consistent customer treatment.

Additionally, a few customers mentioned increasing prices and a decline in overall quality and experience. This can be detrimental to the salon's reputation and may result in the loss of loyal customers. It is crucial for Ocean Spa & Nails to strike a balance between pricing and quality to maintain customer satisfaction and loyalty.

In conclusion, Ocean Spa & Nails, previously known as Nail Boss, has received a mix of positive and negative feedback from customers. Its strengths lie in creating a welcoming atmosphere, employing skilled technicians, maintaining cleanliness, and undergoing renovations. However, there are concerns regarding staff behavior, increasing prices, and a decline in overall quality. Addressing these areas of improvement can help Ocean Spa & Nails retain and attract more satisfied customers.

Best TL Reviews

When entering, you would always feel as if you were the most important person in the world. However, the new service judge you the moment you step foot in, always reducing you into someone they could profit off of. I always had trouble going into shops with fear of judgement and belittlement before I found this nail shop. It was filled with ecstatic and collaborative workers that were dedicated in their crafts. But that same aura and excitement disappeared and no longer exists. The prices also increased while the overall quality and experience continue to decline.

Ocean spa and nails is one of my favorite places to be. I am always greeted and taken care of. Lan, my nail technician, is absolutely amazing at what she does and I appreciate her! I walk out of the shop getting compliments on my nails everywhere I go.

Helen & Hannah opened their nail salon after renovating it within the past 6 weeks. It is clean, the atmosphere is soothing with pleasant music playing. The technicians are so friendly, greeting you when you walk in and asking what service you'd like. They have so, so many dip & gel colors to choose from and know the latest nail art trends. This is by far the best nail salon I've been to! Helen and Hannah have worked so hard improving the salon from what it was like with the previous owners. I'd highly recommend going there!

I had a manicure done by Nail Boss, and I have to say I don't think I have ever gotten a better manicure anywhere else. They are really talented at what they do, they're also very friendly and knowledgable. The prices are reasonable and the techs are also quick but also pay close attention to detail.

Hannah and her team at Nail Boss offer an exceptional client experience and top quality nail services. The salon is warm, impeccably clean and has been beautifully redesigned with her new ownership. If there were such a thing as a TEN-STAR rating, Hannah deserves it!

Can't wait for the Nail Boss to be opening and find out what new Nail Boss is going to be like. The owner was very kind, friendly and polite. She did manicure and pedicure for me and they were excellent in term of skills and service.

When you're looking for a nail salon, make sure to visit Nail Boss. They're the best at giving you an amazing manicure and pedicure every single time. I had Hanna. She gave me the best massage i ever had.

Helen is amazing, I must say the design work she did for me is the best I have ever seen! Also very pleasant and polite, definitely recommend her and the nail salon.