Quick Facts About NAILS 4U INC
NAILS 4U INC has several strengths that contribute to its success and positive customer experiences. Firstly, the salon operates on an appointment-only basis, which allows for better time management and ensures that customers receive personalized attention. However, the salon also accommodates walk-ins when possible, indicating a flexible approach to customer service.
The atmosphere of the salon is highly praised by customers. From the moment customers walk in, they are greeted with a pleasant smell and a relaxing ambiance. The salon is clean and well-cared for, creating a sense of calm for customers. The massage chairs are also commended for providing a real human touch, adding to the overall relaxation experience.
The customer service at NAILS 4U INC is consistently rated 10/10 by customers. They feel valued and welcomed from the moment they arrive. The staff is described as friendly, welcoming, and attentive. Customers appreciate the listening skills of the owner, who takes pride in the space and her team. This excellent customer service contributes to a positive and memorable experience for visitors.
The products used at the salon are praised by customers, indicating high quality. Gel manicures are particularly popular, with no chips reported even after two weeks. This highlights the effectiveness and longevity of the products used.
Affordability is another strength of NAILS 4U INC. Customers appreciate that the rates are not overpriced, making the salon accessible to a wider range of customers. This combination of quality products, excellent service, and affordable rates makes NAILS 4U INC an attractive option for customers.
In terms of weaknesses, one customer expressed disappointment with the rushed service they received. They felt that the manicurist was being fast-forwarded and that their experience fell short of expectations. Sloppy work and a lack of attention to detail were also mentioned. This feedback suggests that certain staff members may need to improve their time management and attention to detail to ensure consistent quality service.
Another customer mentioned feeling rushed during their visit, with their hand being thrown around and the nail polish applied at a fast pace. Although they did not mind the speed, this feedback indicates a potential issue with the delivery of service. It is important for the salon to ensure that all customers feel comfortable and receive a thorough and unhurried service.
Overall, the strengths of NAILS 4U INC are its appointment-only system, amazing atmosphere, excellent customer service, high-quality products, and affordable rates. These factors contribute to a positive experience for customers. However, there is room for improvement with regards to ensuring consistent and unhurried service to avoid any rushed or sloppy work.
Best TL Reviews
Appointment only but sometimes can get you in if you Ask. Amazing atmosphere from the moment you walk in, smells nice, relaxing ambiance noise. 10/10 customer service. I felt extremely valued as a customer. Amazing products. The massage chairs 10/10 real human touch. Affordable rates not over priced.
I have tried many nail salons in Madison and finally I have found the one! This place is amazing, relaxing and the staff is super friendly. I am looking forward to every appointment to take a short relaxing break. I am getting gel manicures and after two weeks not a single gel polish chip. Love this place!
I cannot share enough good things about Nails 4U. I have been here on my own for a gel manicure as well as regular. I recently brought my 4 year old in for her first mama & daughter manicure + pedicure and it was such a lovely experience. Cecelia (the owner) is beyond words welcoming and kind and truly listens to you. You can tell she takes pride in the space and her team. The moment you walk in the door you feel a sense of calm. The entire space is clean and well cared for. I would recommend Nails 4U to anyone (and do!) and just adore this salon.
I exclusively trust Cecelia and her awesome team with my nails. I have terrible nails that never keep polish, are weak, cracked, and ridged. Cecelia and her team have helped make my trouble nails into something beautiful again and they are always innovating to better serve clients. Her shop is so lovely and calming - a great oasis in the hectic rush of my day. It’s no wonder that Nails4U is the best salon in Madison!!
I have been a regular at Nails 4 U for about 8 years. I wouldn't go anywhere else! The salon is beautiful, clean and relaxing. All the technicians are great. When you've been going there for this many years, they feel like family. Highly recommend!!
I have been going to this nail salon for years and can’t say enough good things about them. From the professionalism, the service, quality, and care spent they are the hidden gem of Madison.
The most rushed service I have ever experienced. I needed a shellac removal and then shellac mani, and it was like the manicurist was being fast-forwarded. I expected a lot better since this place is known for being one of the higher-quality non-spa nail service providers in Madison. I did add a star because it's a beautiful shop, very comfortable and clean. But my mani was sloppy and definitely far from a good experience.
First time going to this place. I was able to get an appointment at the last minute. Clean, and friendly environment. I didn't wait too long before getting helped. I got shellac for my manicure for $42 which is acceptable for the quality of the service. I read in another review that they felt rushed which I sensed as well. Couple times my hand was thrown at the nail lamp or just the pase they apply the nail polish. Keep in mind, it could have been the person that helped me too. But either way, I didn't mind. The lady was nice, efficient, and I didn't think the quality of the work was effected by the speed. Another reason I liked this place was they didn't pressure me to get a certain style or type of nail polish. I'm a very indecisive person, and I changed my mind between regular and shellac twice before I actually chose a color and they were not bothered or pushy about it and I appreciated that. I would come back.
Place Pictures
NAILS 4U INC Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 08:00 AM - 06:30 PM |
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| Tuesday | 08:00 AM - 06:30 PM |
| Wednesday | 08:00 AM - 06:30 PM |
| Thursday | 08:00 AM - 06:30 PM |
| Friday | 09:00 AM - 07:00 PM |
| Saturday | 08:00 AM - 04:30 PM |
| Sunday | Closed |
How to go there
Location
Places
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