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Candi Hair Salon

+1 860-216-3057
390 Franklin Ave, Hartford, CT 06114 United States of America
Open Today: 09:00 AM - 06:00 PM

Quick Facts About Candi Hair Salon

Candi Hair Salon has received mixed reviews from customers, with both positive and negative comments being made. In order to analyze the strengths and weaknesses of the salon, let's break down the comments.
Strengths: 1. Friendly and Inviting Atmosphere: Multiple customers mention the warm and inviting ambiance of the salon. This shows that the staff creates a welcoming environment, which is important for customer satisfaction. 2. Excellent Service: Many customers praise the service provided by Candi and her employees. They mention the excellent scalp massage, personalized advice, and efficient hairdressing. 3. Experience and Skill: Some customers mention that they have been going to Candi Hair Salon for several years, indicating that the salon has built a loyal customer base. The long-standing customers also highlight the talent and professionalism of Candi and her associates. 4. Accommodating Appointments: The salon offers walk-ins, but customers are encouraged to make appointments. This flexibility caters to different customer preferences and allows for better planning.
Weaknesses: 1. Pricing: One customer mentions high prices for services, specifically the cost of a perm. This could be seen as a weakness, as it might discourage potential customers looking for more affordable options. 2. Sew-In Issues: One dissatisfied customer claims that their sew-in tracks came out after only three weeks. This indicates a potential issue with the quality or durability of the services provided by the salon. 3. Limited Expertise: One customer mentions that the salon seems to cater to a specific clientele, suggesting that they may not be as equipped to handle the needs of customers outside of that group.
Analyzing the strengths and weaknesses mentioned by customers, Candi Hair Salon seems to excel in creating a friendly atmosphere, providing excellent service, and maintaining long-term customer relationships. However, the salon faces challenges regarding pricing, durability of sew-in services, and potential limitations in expertise. These areas could be addressed and improved upon to enhance customer satisfaction.
In terms of pricing, the salon can consider offering competitive rates or providing transparent explanations of the pricing structure to ensure customers understand the cost-value proposition. Additionally, addressing the concerns regarding sew-in tracks coming out could involve a review of the techniques and materials used, as well as ensuring that proper care instructions are provided to customers.
To counter the perception of catering to a specific clientele, the salon could focus on marketing efforts that highlight their ability to handle and style various hair types. This could involve showcasing diverse hairstyles and featuring testimonials from satisfied customers with different hair textures.
Despite these weaknesses, it is important to note that the salon still has a loyal customer base who appreciate the services provided. Capitalizing on these positive experiences, the salon can continue to build and strengthen its reputation by addressing the weaknesses and consistently delivering high-quality services.


Best TL Reviews

I love this hair salon the owner is amazing. My daughters and I been going here for years and Candi and her employees are inviting and caring. Gracias candi ????
Candy has been doing my hair since she was located at Tavitos. She has had her own shop for several years now and the service is still excellent, the best scalp massage, you will find in the greater Hartford area. They are always packed so appointments are encouraged but, she does take walk-ins. The ambiance is warm and inviting, the prices are average hair salon prices. You will not be disappointed in the services here.
This place is a ripoff. First Candi, the hair salon owner tried to tell they don’t do sew ins on Saturdays... Then I get in after my boyfriend talks to her and explains that we already made an appointment, which confirmed that we were coming that day. Then I wanted a perm. She tells me it’s $90 for half a head of perm and $125 for the full head of perm. Like I’m not dumb, even the best of the best don’t charge that much. I end up getting a perm and sew in. Fast forward to 3 weeks later, my sew in tracks are coming out.. and I always wear a shower cap to shower and bonnet to sleep in. Absolutely avoid this place as they seem to only cater to a specific clientele aka other Dominican ladies.
Llevo alrededor de 7 años haciendo me el pelo con Candi. Me encanta es tremenda estilista y siempre conversamos mucho! Todas son muy eficientes y muy amables. Si Candi esta muy ocupada Yajaira o Mercedes me hacen el pelo tambien! No las cambio por nada! Las adoro
I have been getting my hair done with the owner of Candy's for over 15 years. She is exceptionally talented and professional. What I mostly love about her salon is that she and her associates give personalized and sound advice based on your specific hair needs. They have the experience and are equipped to cater to all hair types as well as keep up with the latest trends and products. Aside from knowing I will have excellent results with every visit, the ladies at Candy's also provide a welcoming environment; making you feel like you're visiting family. So whether you are up for a routine visit or you're feeling bold and want to try a new look, I highly recommend Candy's Hair Salon for all your hair styling needs!
I’ve been coming here for a few years, Jahira has me out in an hour with a wash, blow dry and flat iron! My hair comes out bone straight and light and I have thick curly hair! My daughter now comes here who also has thick hair! Won’t go anywhere else ????
i really liked how my blow out came out but was really surprised the lady who did my hair charged me $50 to wash and blow dry my hair.. nothing more...unfortunately thats too expensive.
now The lady who did my 9 year old daughter’s hair ..... it came out beautiful! she washed it blow dried it and cut it all for $55 dollars.
I love it here, I have been doing my hair with the owner Candy for over 14 years. Highly recommend they really do take the time to care for your needs on your hair and service.

Candi Hair Salon Info

Amenities

Today

Opening Hours

Monday Closed
Tuesday 09:00 AM - 06:00 PM
Wednesday 09:00 AM - 06:00 PM
Thursday 09:00 AM - 06:00 PM
Friday 09:00 AM - 06:00 PM
Saturday 08:00 AM - 05:00 PM
Sunday Closed

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