Quick Facts About Impressive Eyebrows
Impressive Eyebrows, based on the comments provided, has several strengths and weaknesses.
Starting with the strengths, the first comment highlights the professionalism, gentleness, kindness, and sweetness of the staff. This is crucial in creating a positive experience for customers, as it helps them feel comfortable and well-cared for. Additionally, the second comment praises the cleanliness and professionalism of the place. Cleanliness is a crucial aspect of any salon or spa, as it ensures a hygienic environment for customers. Furthermore, the high-quality work done on the customer's eyebrows is mentioned, indicating that Impressive Eyebrows has skilled beauticians who are capable of delivering excellent results. The fact that the commenter recommends the place to other students at the University of West Georgia also suggests that the salon has built a solid reputation among its target audience.
Another positive aspect is the convenient location of the business. Being close to a campus, as mentioned in one of the comments, is beneficial for attracting customers, especially students who may rely on public transportation or prefer walking to nearby establishments. Additionally, affordability is mentioned as a positive aspect, indicating that Impressive Eyebrows provides good value for money. Low prices can be a significant consideration for students and individuals on a tight budget.
Moving on to the weaknesses, one comment mentions that the service at Impressive Eyebrows can be inconsistent. While the commenter praises the times when their eyebrows turn out great, they also mention instances when the service did not meet their expectations. This inconsistency could be concerning for potential customers who value reliability and consistency in the services they receive. Another concern raised in this comment is the failure to follow specific instructions given by the customer. This suggests a lack of attention to detail or possibly poor communication between the customer and the beautician.
Furthermore, one individual had a negative experience that resulted in their eyebrows being thinned too much against their wishes. This incident shows a lack of professionalism on the part of the employee who failed to listen to and fulfill the customer's request. The reaction of the employee, as described by the commenter, was also unprofessional and unapologetic, which further diminished their overall experience. The fact that the manager's offer to make up for the mistake conflicted with what the employee provided as compensation highlights poor coordination and communication within the salon.
In summary, Impressive Eyebrows has several strengths, including a professional, gentle, and kind staff, a clean and professional environment, and positive customer feedback on their work. They also benefit from a convenient location and affordability. However, the inconsistency in service quality and the lack of attention to customer instructions, as well as the negative experience shared by one individual, are areas of concern. Improving communication, attention to detail, and ensuring a higher level of professionalism would be beneficial for Impressive Eyebrows to enhance their overall customer satisfaction and reputation.
Best TL Reviews
I love getting my eyebrows threaded here. The staff is extremely professional, gentle, kind, and sweet. I will only go here from now on for any eyebrow needs. Highly recommend!
Place is clean and professional! I got my eyebrows threaded here and it was some of best work I’ve ever had done to them. Beautician was friendly and polite. I recommend to all UWG students.
I love this place! I love Lexi, she was very sweet, she took her time, and when she was finished, I felt like a new person! Literally. This location is close to campus, it’s affordable, and it doesn’t take too long—and it was not as painful as I’d imagined it would be! I will definitely be coming back
- “Joy” ????
Its a hit or miss with this place! Sometimes my eyebrow come out great but most times they don't. Even after direct instructions & how I want them, they still seem to do them the exact opposite. Not everyone draw on their eyebrows! I like a nice clean arch & keep the thickness, as my brows are thick. Altho the lady did a horrible job, I still tipped her. That was my last time going there. I'll try the place by Walmart. Good luck ladies!
I had gone to this location before to get my eyebrows threaded and had a decent experience, I just ask them to clean up my brows since I like my naturally thick eyebrows. But this last experience was a nightmare, the employee just disregarded the fact that I had asked for a clean up and thinned my eyebrows completely, they are so noticeably thin, everyone I know has noticed how thin they are. The employee asked if I was sad when she showed me my eyebrows and I said yes and suggested I use castor oil and vitamins to grow my hair back. She said she thinned my eyebrows because she thought it would look better. I was so disappointed and upset. The manager offered to give me a $10 gift card to make up for the employees mistake. As the employee was creating and giving me an $8 gift card she kept repeating to me that this was coming out of her personal money and she did nothing wrong that she never heard me say clean up and just kept on saying this was coming out of her pocket. I suppose this was to make me feel guilty but it didn’t it just made the company as a whole look bad especially when the manager said one thing and she gave me another amount. I refuse to return to this location even with a gift card because of how she did whatever she wanted and then tried to lie about what I said. I suggest of you got to this location for an eyebrow service to make sure you give specific detail on how you want your eyebrows and ask them to show you what they look like throughout the process since they don’t comprehend simple directions such “just a clean up.”
She was amazing! I expected to feel some discomfort during threading my eyebrows but she was gentle, fast and efficientI will never go to another salon for my eyebrows again. Thanks so much!!
Impressive eyebrows is a very friendly and efficiently paced business. They do great work from eye brows to Brazilian wax and the many other services they offer. I would recommend them to anyone!
Low prices but high quality services always. I would like to recommend everybody for skin care & hair removal services.just located 120 Cunningham Dr. Besides the Mcdonalds on Maple street.
Impressive Eyebrows Info
Amenities
From the business
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Identifies as women-owned
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Amenities
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Restroom
Payments
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Credit cards
Today
Opening Hours
| Monday | Closed |
|---|---|
| Tuesday | 10:00 AM - 07:00 PM |
| Wednesday | 10:00 AM - 07:00 PM |
| Thursday | 10:00 AM - 07:00 PM |
| Friday | 10:00 AM - 07:00 PM |
| Saturday | 10:00 AM - 07:00 PM |
| Sunday | Closed |
How to go there
Location
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