Quick Facts About Q Nails
Q Nails place, based on the comments provided, has several strengths and weaknesses. In order to provide a thorough analysis, I will highlight both the positive and negative aspects of the salon.
Strengths:
1. Prompt and Efficient Service: Multiple customers mentioned that they were able to get an appointment quickly, even during busy times like holidays. The salon has a reputation for being fast and completing services in a timely manner.
2. Talented Nail Technicians: Some customers specifically mentioned their positive experiences with certain nail technicians, such as Lilly, Vivian, and Den. These technicians were praised for their skills, attention to detail, and ability to understand and fulfill customer requests.
3. Clean and Safe Environment: Several customers made positive comments about the salon's cleanliness and the overall safety of the environment. This is an important factor in ensuring a positive experience for customers.
4. Professional and Clear Communication: The salon was commended for its professional and clear communication. This includes both the initial phone call and the interactions with the nail technicians during the appointment. A clear line of communication is crucial to meeting customer expectations.
5. Reasonable Pricing: One customer mentioned that they paid a similar price at Q Nails as they have at other salons in the area, indicating that the salon offers competitive pricing. This can be attractive to customers looking for quality services at a reasonable cost.
Weaknesses:
1. Inconsistent Nail Services: Multiple customers mentioned issues with nail services, such as inaccurate nail designs and incorrect shape and length of nails. There were also complaints of rushed and sloppy work when attempting to get fixes. This suggests inconsistency in the quality of nail services provided by different technicians.
2. Accidents and Injuries: Some customers reported incidents where they or their friends were accidentally cut by the nail technicians. This raises concerns about the attention to safety and proper training of the staff.
3. Lack of Listening Skills: One customer mentioned that they had difficulty finding a manicurist who would listen and understand their requests. While this may not be a common issue, it indicates that there might be room for improvement in terms of customer service and understanding customer preferences.
Overall, Q Nails place has several strengths, such as prompt service, talented technicians, a clean environment, professional communication, and reasonable pricing. However, there are also weaknesses, including inconsistent nail services, accidents and injuries, and occasional issues with listening skills. By addressing these weaknesses, the salon has the potential to further improve customer satisfaction and establish itself as a top choice in the industry.
Best TL Reviews
Mike took us within 30 minutes of calling and on a holiday (Veteran’s Day)! I was able to get my mom and two cousins in for a full pedicure, acrylic removal, and an acrylic set. Below is the acrylic set done by Mike with French tips, almond shaped, and nail stickers! The pedicure was done by Vivian! They were very fast and done in exactly 1 hour. The salon was nicely decorated and the communication was professional and clear!
Asked for the most simple black French tips and it came out so bad; they were nothing like the picture I showed the lady. The shape and length was so off, the design was just so unprofessional and botched. Came back to get them fixed and it was rushed and sloppy.
I just started going to Q nails a month ago. I was referred to Q Nails by someone that also gets their nails done there. I get pedicures with Lilly and Vivian does my nails. Both of them do amazing work! This is my new place! Clean, safe and friendly.
First time here, my nails came out ok, but my nails tech cut my finger on my right hand, also my friend says her nail tech almost get her too. Her daughter had a gel manicure and also was cut. 3 different nail techs.
Den did a great job very good work, fast, friendly, proper, clean and good price! I love the natural feminine look. As a Board Certified Licensed Cosmetologist myself, I can appreciate the attention to detail and application approach. Thank you Den! I will be back!
I made an appointment after reading reviews. I choose Vivian she was very thoughtful and kind. After going to a lot of manicurist in Henderson no one seems to listen or doesn’t understand. Vivian is a good listener and did what I asked. She did a beautiful job I have now found an awesome manicurist. I will be scheduling my nail appointments with Vivian so happy.
One of the first times I went there I was a little disappointed because I was charged for extra length only for it to be cut off, but after going for another 4 times I am pleased to say this is one of the best locations for nails. Vivien does my nails most of the time but if not the manager (I didn't catch his name) does them. The designs I get turn out better than the photos and on my most recent visit the lady even made my nails straight since my middle fingers are slightly crooked. I love talking to the ladies and guys there as well.
This salon is PERFECTLY DELIGHTFUL. Professional, friendly & knowledgeable staff. I truly enjoyed every minute of my time there while I was waiting and receiving multiple services. Me and my girlfriend walked in no appointment and they fit us in VERY quickly. They were polite while working on me and very respectful. Now les talk about how HAPPY I AM WITH MY NAILS ! they turned out even better than what I had been planning because of the lovely suggestiony nail tech made. Den did my nails and he paid close attention to detail which I can not express how appreciative I am of that. The shape was exactly what I wanted and he was AMAZING at cleaning up the acrylic mess that's usually left under the nail by less professional salons that I've been to in the area. That sold it for me. The fact he cared about his work enough to make sure it was perfect showed me that we had made the best choice by coming into Q-nails. I also got my brows cleaned up by Susan and she's truly wonderful, very easy to talk to with a Sense of humor which I enjoy. I paid no more at Q-nails than I have at other salons in the area and they are 100x better than anywhere I have tried. I am fully confident in recommending them to anyone. Im a moved here a year ago and I wished I had found them then !!! Thank you guys !
Place Pictures
Q Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Payments
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NFC mobile payments
Today
Opening Hours
| Monday | 09:00 AM - 07:00 PM |
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| Tuesday | 09:00 AM - 07:00 PM |
| Wednesday | 09:00 AM - 07:00 PM |
| Thursday | 09:00 AM - 07:00 PM |
| Friday | 09:00 AM - 07:00 PM |
| Saturday | 09:00 AM - 07:00 PM |
| Sunday | 10:00 AM - 05:00 PM |
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