Quick Facts About Dominican Barbershop
Dominican Barbershop is a popular place where customers have mixed experiences. It is important to explore both the strengths and weaknesses of this barbershop based on the comments provided.
One of the major weaknesses mentioned by a customer is the quality of the haircuts. The customer stated that they received the worst haircut of their life, with a terrible taper, bumps at the back of their head, and an attempted persuasion to skip a lineup which they desired. This indicates an inconsistency in the skills and abilities of the barbers. However, other customers have positive experiences, mentioning skilled barbers like Gio and Joel who provide fresh cuts and shape-ups. This shows that there are some talented barbers at the Dominican Barbershop, but the quality may vary depending on the specific barber one chooses.
Another weakness highlighted by customers is the long waiting time. One customer mentioned that a barber spent 45 minutes cutting another person's hair, which they found to be an excessive amount of time. This suggests that the barbershop may face challenges in managing their appointments and efficiently serving customers. However, on the positive side, some customers appreciate the great prices offered at the barbershop. They mention having backup barbers in case their usual one is unavailable, indicating that they find the prices reasonable and worth the wait.
Customer service is also a notable weakness of the Dominican Barbershop. Several customers expressed disappointment with the lack of respect, rudeness, and discrimination they experienced. One customer, who doesn't speak Spanish but is of Dominican descent, felt disrespected by the staff discussing him in Spanish. Another customer, a gay Hispanic man, also felt disregarded and discriminated against. These incidents highlight an underlying issue of poor customer service and a lack of inclusivity and respect towards customers who don't meet certain language or cultural expectations. This is a serious concern that needs to be addressed by the barbershop management to create an inclusive and respectful environment for all customers.
On the other hand, some comments mention positive experiences with the customer service at Dominican Barbershop. One customer expressed satisfaction with their new barber and the trust they have developed. Another customer praised Ronny, a barber at the shop, and mentioned that the shop is clean and compliant with CDC guidelines, which is crucial in the current pandemic situation. These positive experiences indicate that there are instances of good customer service and a welcoming environment, but they may not be consistent among all employees.
In summary, the strengths of Dominican Barbershop include skilled barbers, reasonable prices, and some positive customer service experiences. However, the weaknesses lie in the inconsistent quality of haircuts, long waiting times, and poor customer service, including instances of disrespect and discrimination towards certain customers. The barbershop should focus on addressing these weaknesses to provide a consistently positive experience for all customers.
Best TL Reviews
Went to the guy in the seat second from the front. Genuinely the worst haircut I’ve ever received in my life. Tried to convince me that I didn’t need a line up, gave me a terrible taper on the sides and back, and gave me tons of bumps in the back of my head. I had to immediately go to the shop a couple of blocks north to fix it
Been coming here for 4 years. This barber (who is the owner) for 45 mins has been cutting this man's hair! To long of a time.
Time to spend more then $18 bucks on my next barber shop vist.
I now know why people pay 50-500 dollars to get a hairc;. It's not only about the great job but the experience and how you are treated.
I'm too boogie for this long wait to be seen & lack of respect. Time is money honey! The heck!?
Then, I am about to sit down & a black man says "Nope" & starts rudely giving me nasty remarks; the barber & him say he is next when I know darn toting that I was next and I rudely went in front of me.
The barber knowing I only go to him didn't even look at me or communicate to me, just ignored me. There was no open dialogue.
To add to the topping of this wonderful experience, I dont speak Spanish and I'm Dominican but yet I hear the staff talking about me as I can pick up a few words.
The staff doesn't like me or respect me because I dont speak Spanish. This is totally a thing in Spanish culture.
This discrimination needs to stop at this barbershop!
I am a gay Hispanic & non speaking Spanish man.
I guess you CAN put a price on a quality barber, haircut & experience, smh!
SAVE YOUR MONEY, DIGNITY & TIME,
DO NOT COME HERE!
I have 2 backup barbers just in case my 1 is out. Great prices
Gio always provides a fresh cut. All the barbers there are skilled and know what they are doing.
Excelente servicio buenas atenciones, fuí y en 5 minutos ya estaba listo, recomendado...
Joel gave me the best haircut/shape-up I've had in years! I sat in his chair and said, "I trust you". Always great to find a new barber you can trust.
The Dominican Barbershop is great! Ronny the barber is fantastic! My Barbershop of 35 Years closed permanently because of the pandemic. I got lucky and found a new Barbershop and great barber on the first try! Now I have a standing appointment every Saturday morning at 8:30 am. The shop is clean and comply with CDC guidelines!
Has been my regular barber for over 2 years. Experience varies greatly depending on who you get. A couple of the guys are good. The others could care less if you enjoy your visit or are satisfied with the cut. I had my last cut today. Customer service is poor.
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Dominican Barbershop Info
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Today
Opening Hours
| Monday | 08:30 AM - 07:30 PM |
|---|---|
| Tuesday | 08:30 AM - 07:30 PM |
| Wednesday | 08:30 AM - 07:30 PM |
| Thursday | 08:30 AM - 07:30 PM |
| Friday | 08:30 AM - 07:30 PM |
| Saturday | 08:30 AM - 07:30 PM |
| Sunday | 09:00 AM - 05:00 PM |
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