Dewey's Jack & Jill

+1 319-643-2611

115 E Main St, West Branch, IA 52358 United States of America

Open Today: -

Quick Facts About Dewey's Jack & Jill

Dewey's Jack & Jill place has several strengths and weaknesses based on the comments provided. Let's analyze them in detail.

Strengths: 1. Cleanliness: The store is described as "very nice and clean." This indicates that the management takes pride in maintaining a clean environment, which is important for a grocery store where food products are sold.

2. Convenience: Customers appreciate that Jack & Jill offers everything in one place and is easy to get in and out of. This convenience factor attracts shoppers who prefer a quick and hassle-free shopping experience.

3. Friendly customer service: The staff is referred to as "nice, friendly, and polite." This positive attitude contributes to a pleasant shopping atmosphere and enhances customer satisfaction.

4. Alternative to super-sized stores: Being a small town grocery, Jack & Jill is seen as a great alternative to large supermarkets. Some customers appreciate having a local option that is more manageable and offers what they need without being overwhelmed by a vast selection.

5. Deli deals: The deli section of the store is praised for offering decent deals and good food. This could be an attractive feature for customers looking to grab a quick meal or find affordable options.

Weaknesses: 1. Limited variety: The store is criticized for not having a good variety of products. This indicates that the selection at Jack & Jill might be limited compared to larger grocery stores, potentially leading to customers not finding everything they need in one place.

2. High prices: The cost of items is mentioned as being higher than at grocery stores. This could deter customers who prioritize price and seek out more affordable options.

3. Refrigeration issues: Some comments suggest that the store's refrigeration systems are not in good condition. This has resulted in products going bad and customers needing to dig in the back for fresher items. The issue with brown meat and the unpleasant smell of bacon further highlight these concerns.

4. Price competitiveness: The prices at Jack & Jill are referred to as ridiculous, with customers claiming they can get items cheaper at other places like gas stations. This suggests that the store may struggle to remain competitive price-wise.

Overall, the strengths of Dewey's Jack & Jill place lie in its cleanliness, convenience, friendly staff, and being an alternative to larger stores. On the other hand, weaknesses include limited variety, high prices, refrigeration issues, and the need to improve competitiveness. It is important for the management to address these weaknesses in order to enhance the reputation and success of the store.

Best TL Reviews

Very nice and clean. Everything in one place, very good price , friendly customer service .

Not good variety. Items cost much more than at grocery stores.

Small town grocery. Great alternative to super sized stores. Jack and Jill has what you need and is easy to get in and out of, appreciated and convenient. Nice, friendly staff.

Use as needed is a little expensive. The deli has decent deals and food was good. It is good to have them still in the neighborhood.

They need all new refrigeration... everything goes bad unless you dig in the back for the newest product... and a lot of the meat is brown. I once made the mistake of buying bacon here and it smelled like roadkill when I opened the package. I ONLY buy canned or dry products from this store. Also the prices are ridiculous! I play less for things milk/soda/chips etc at a gas station. It's such a shame that we don't have a decent grocer in town. It could be a great asset to our little town.

Nice and friendly small-town feel. It's the only grocery in town. The staff are always very courteous and helpful. It has a decent selection for a smaller store.

They are getting better than they used to be with friendlier staff and decent prices they make going there a blast and food is getting better and back open.

Nice place to shop. Everyone is always polite and fun to talk to. Never have had a bad time there.