Xpressions Hair & Etc

+1 423-775-9632

308 Walnut St, Dayton, TN 37321 United States of America

Open Today: -

Quick Facts About Xpressions Hair & Etc

Xpressions Hair & Etc is described as a complete salon that offers a range of services including hair, nails, pedicures, waxing, and facials. Customers praise the great service and friendly atmosphere of the salon. However, there are also some negative experiences shared in the comments.

One potential weakness highlighted in the comments is the lack of accountability when it comes to the salon's service. One customer complained that their nails started falling off within three days of getting them done, and the salon did nothing to address the issue. This lack of follow-up and resolution is a clear weakness that may deter potential customers.

Another negative experience mentioned is related to a stylist at the salon. The customer initially had positive experiences with their stylist, but over time, several issues arose. The stylist attempted to change the customer's appointment time last minute to accommodate family members, causing inconvenience. Additionally, the stylist started showing up late for appointments, which resulted in customers waiting for extended periods. Calling customers by the wrong name also reflects a lack of attention to detail and personalization. These experiences indicate potential weaknesses in the salon's professionalism and customer service.

However, there are also several positive experiences shared in the comments that highlight the strengths of Xpressions Hair & Etc. One customer praises the effort and service put into their hair, emphasizing the warmth and welcoming atmosphere of the salon. Another customer recommends a specific stylist, Roxanne, for her expertise and attention to detail. This indicates that the salon has skilled professionals who can provide excellent services.

Furthermore, a customer commends a stylist named Wanda for delivering perfect haircuts for their whole family, demonstrating the salon's consistency in delivering quality results. Additionally, another customer travels a considerable distance to have their hair cut by Shannon, speaking volumes about the skill and talent of this particular stylist. These positive experiences indicate that there are standout professionals at Xpressions Hair & Etc who can provide exceptional service.

Another strength noted in the comments is the salon's attention to customer preferences. Several customers mention that the stylists actively listen to their wishes and deliver results that leave them feeling happy and looking gorgeous. This signifies a strength in the salon's ability to fulfill customer desires and create a positive experience.

Lastly, the overall ambiance of the salon is appreciated by customers. The shop is decorated to make customers feel at home, contributing to a comfortable and pleasant environment. This attention to detail in creating a welcoming atmosphere is a strength that can contribute to customer satisfaction.

In conclusion, Xpressions Hair & Etc has both strengths and weaknesses based on the comments provided. The salon is praised for its range of services, great service, and friendly atmosphere. However, there are instances of poor customer service and lack of accountability. The standout professionals at the salon, competent in their craft and attentive to customer preferences, are a strength. The salon's focus on creating a welcoming ambiance is also a positive aspect. Overall, while there are areas for improvement, Xpressions Hair & Etc has several strengths that can attract and satisfy customers.

Best TL Reviews

A complete salon: Hair, Nails, Pedicares, Waxing. Facials, Great Service. Very Friendly

Got nails and with no help of my own they started falling off whole. They were all off within 3 days. Thats NEVER happened to my nails. Salon did nothing about it. My stylist never even asked me how it went and she was the one who suggested that girl to do it.

Getting my hair done was good for a while until stylist started trying to get me to change my appt time right before my appt just because she had family members coming in to get their hair done at MY appt time that I had set 7 wks before. Or sometimes she was running late and I sat for a long time before she showed up. Then she started forgetting my name and calling me by someone else's name. I thought everything was good and thought she was nice but I don't know why she got this way. I'm not trying to be mean. I always tipped good and I was never late and never canceled. I don't get it. It's not fair so I thought I better do a review. I did find a really great stylist somewhere else.

Loved the service and effort put into my hair. Very warm and welcoming

Ask for Roxanne she very good with color and cuts. She noticed I needed a conditioning to give my hair shine and moisture and pulled my color through the faded areas. My hair looks and feels great.

Wanda has cut my 15yo son, 14yo daughter, and myselves hair and all were perfect!! She takes her time and makes you feel very welcome. I definitely recommend this salon. It's very clean and the hair dressers are all professional.

I travel 45 minutes from Chattanooga to get my hair cut by Shannon because no one can cut my hair as she does. Everytime it's an amazing cut - masterful!

1st time here. This place is awesome. Shannon is amazing. She knew exactly what to do with my hair when I didnt. Turned out wonderful. Recommend to anyone, male and female

The shop is decorated to make the customer feel right at home. The stylists really listen to your wishes. I've never had a haircut or style that i was disappointed in. In fact I always walk away feeling happy and looking gorgeous.