Quick Facts About SOLACE NAILS SPA
Strengths:
1. Great reviews: The salon has received positive reviews, indicating that many customers have had a good experience there.
2. Clean and beautiful salon: Customers have mentioned that the salon is clean and beautiful, which contributes to a pleasant and enjoyable atmosphere.
3. Friendly and talented staff: Multiple comments mention the friendly and talented staff, particularly highlighting Jon and Danny. This indicates that the employees are skilled and provide good customer service.
4. Attention to detail: Customers have praised the salon for being attentive to detail, especially in their manicures. This indicates that the staff take the time to ensure a high-quality service.
5. Nail art and design skills: Several comments mention the staff's nail art skills, highlighting their ability to take on challenges with designs and create unique and customized looks.
Weaknesses:
1. Inconsistent service: One customer mentioned that their niece was left waiting while the rest of the group had their pedicures started. This indicates that there may be issues with the salon's organization and time management.
2. Rushed service: Another customer felt rushed through their manicure, which resulted in unsatisfactory results. This suggests that the staff may prioritize speed over quality in some cases.
3. Pricing confusion: One customer mentioned being given two different prices and ultimately paying more than expected. This indicates a lack of transparency and may leave customers feeling misled or taken advantage of.
4. Neglected cuticles: A customer mentioned that their cuticles were not properly pushed back, trimmed, or cleaned up during their manicure. This suggests that there may be inconsistencies in the staff's attention to detail.
5. Chip in nail polish: Another customer noticed a chip in their nail polish the following day, indicating that the longevity of the manicure may not be up to par.
In conclusion, SOLACE NAILS SPA has strengths in terms of positive reviews, a clean and beautiful salon, friendly and talented staff, attention to detail, and nail art skills. However, weaknesses include inconsistent service, rushed service, pricing confusion, neglected cuticles, and the potential for chips in nail polish. Overall, it is evident that the salon has room for improvement in certain areas to provide a consistently exceptional experience for all customers.
Best TL Reviews
I picked this place because it had great reviews. I was in town visiting and wanted to treat my sister in law to a Mani/Pedi for her birthday and also treat my 7 year old niece as well. Upon arriving we were taken back to the pedicure chairs and we were excited for our spa day, but that quickly faded as my sister in law and I both had our pedicures started and were well into being completed and my niece was still sitting there, nothing started for her. Then my sister in law went to the front for her nails. My pedicure was finished and I went up front to start my nails as 2 larger groups of women arrived. At this point I feel as though I was rushed through the manicure, all while my niece is still sitting alone back in the pedicure chair. As my nails were finishing up, my niece was finally getting started. My cuticles were not pushed back, trimmed or cleaned up and they needed it, that was the whole point of getting a manicure. My niece was hurried along and I paid, I'm not 100% sure what I paid for but was told 2 different prices, 1st I was told $190, and then $180, I paid $210 with tip. Overall I was highly unimpressed with the entire experience, but mostly the finished product of my nails, I do a better job on my own nails (see picture holding ornament with red and silver nails that I did myself in comparison)! I noticed a chip in the paint on one finger the following day and my cuticles still look atrocious. I ended up pushing them back and cleaning up my cuticles and now they look very grown out and they're not even a week old. Next time I'm in town we will be trying a different salon and hoping for an overall better spa day experience for my niece.
AMAZING nail salon!! I would 100% recommend coming here, the salon is beautiful, clean and the staff there are so nice. Jon who did my acrylics did an amazing job and recreated my reference photo perfectly!! I will be going here for all my future nail needs!! Thank you guys!
Absolutely AMAZING! I always feel so welcomed when going to Solace. Danny always does my nails exactly the way that I want and goes beyond my expectations! Best place to go in NWA as Solace has a friendly, clean environment and such friendly and talented staff!!
Jon has never done wrong by me. He always does everything I ask him to do!! And for a very good price!! Hes the best thank you Jon????
I love their manicures! They provide such a good quality service. I have gone there a few times now and I keep wanting to go back. They are very attentive to detail and accept any challenge with designs that comes their way! 100% would recommend!
I had been going to another local salon but wanted to try Danny. He has the BEST almond shape and such thin acrylic on top. He is very kind and very professional. His nail art is top notch. I now make sure to have a scheduled fill appointment before I leave and I used to never do that at other salons.
Danny and his team are amazing! The best part is that they are quick and still do an amazing job. The quality and shape are always great and they don’t over price. Plus they have the best color selection.
Danny & his most of his team have been doing my nails since I was a teenager!! Always greeting me when I walk in, always caring if I love the finish product, everything. very attentive & never have had an issue
This is the only nail salon I’m comfortable going to, book today!!!!
Place Pictures
SOLACE NAILS SPA Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 09:00 AM - 07:00 PM |
|---|---|
| Tuesday | 09:00 AM - 07:00 PM |
| Wednesday | 09:00 AM - 07:00 PM |
| Thursday | 09:00 AM - 07:00 PM |
| Friday | 09:00 AM - 07:00 PM |
| Saturday | 09:00 AM - 07:00 PM |
| Sunday | 11:00 AM - 05:00 PM |
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Location
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14. China Dragon