Quick Facts About Pro Haircutters
Pro Haircutters place, as evident from the comments provided, has both strengths and weaknesses that can be analyzed to gain a comprehensive understanding of the overall customer experience.
Starting with the strengths, one common theme that emerges from the comments is the long-standing loyalty of certain customers to specific stylists at Pro Haircutters place. Both John and Vicky have garnered a devoted clientele, with some individuals having been frequenting them for more than two decades. This indicates that these stylists possess the talent, skills, and personalized service that keep customers coming back. Loyalty is a powerful indicator of customer satisfaction and speaks to the quality of service these customers have received over the years.
Another strength highlighted in the comments is the cleanliness and professionalism of the salon. This is particularly emphasized by the customer who has been a patron for 30 years and praises Jessica for her nice, professional, and personable manner. The cleanliness of the establishment, along with the professionalism displayed by the staff, contributes to the overall positive experience and satisfaction of the customers.
Furthermore, the positive experiences recounted by several customers highlight the skill and expertise of the stylists at Pro Haircutters place. Vicky, in particular, is commended for her exceptional talent, with one customer stating that they always leave Vicky’s chair feeling beautiful, confident, and cared for. This signifies the high level of craftsmanship present at the salon and the ability of the stylists to deliver results that meet or exceed customer expectations.
However, alongside the strengths, there are also some weaknesses evident in the comments. One of the most prominently mentioned weaknesses pertains to the demeanor of some of the staff. The comment that describes the stylist as aggressive and annoyed, along with the observation that the entire staff is rude without reason, indicates a poor customer service experience. It suggests that the staff may not prioritize customer satisfaction or may lack the necessary interpersonal skills to provide a positive and enjoyable experience.
Another weakness that is repeatedly mentioned is the difficulty in securing appointments, particularly with preferred stylists. This indicates a potential issue with the salon's scheduling system or capacity management. Customers expressing frustration with the availability of appointments may be compelled to seek alternatives, which could result in a loss of business for Pro Haircutters place.
Additionally, there is a complaint about the rising prices at Pro Haircutters place. While the customer still values the services provided by Jessica and deems her worth the expense, the mention of increasing prices implies a potential discrepancy between the perceived value of the services received and the price charged. This can lead to dissatisfied customers and impact the overall perception of the salon's affordability.
Lastly, there is the comment expressing dismay about the salon leaving Parsippany. This highlights the importance of location convenience to some customers, particularly seniors, and how a change in location might negatively impact their ability to access the salon. Losing customers due to a relocation may result in a decline in business for Pro Haircutters place.
In conclusion, Pro Haircutters place has several strengths, including stylist loyalty and reputation, cleanliness, professionalism, and exceptional skill showcased by certain stylists. However, there are also notable weaknesses, such as reports of rude staff, difficulty in securing appointments, rising prices, and the inconvenience caused by a change in location. Recognizing and addressing these weaknesses, while building upon the strengths, can help the salon enhance customer satisfaction, loyalty, and overall success.
Best TL Reviews
Very rude staff… the lady who did my hair seemed a little aggressive with the process and annoyed to do her job. Entire staff overall rude for zero reasoning
John has been cutting my hair for over 25 years I would not go anywhere else. Place is clean and is very well run.
I have been going to Vicky every Friday for 15 years! What started as a stylist client relationship has become two friends hanging out every Friday night! I don’t trust anyone else to do my hair (unless I have to and when I do go to someone else it is just as wonderful). She is talented beyond measured and her work speaks for itself. You will never leave Vicky’s chair without feeling beautiful, confident and cared for! She works with a smile on her face every single time I see her! 1000000/10 !
I'm so sorry to hear that Pro haircutters are leaving Parsippany, I love going there and I certainly love the Personnel since I'm a senior I like things close by where I live I will miss you guys
I have been going to Pro-Cutters for the better part of 30 years. Jessica is wonderful. She is so nice and professional and very personable. She does a great job and I highly recommend her services. The only reason for the 4 stars is because it seems like every time I go, the prices are higher. Pro-cutters is supposed to be a reasonably priced salon but it's gotten expensive in my mind. I will still go to see Jessica though because she's worth it. Stop raising your prices Pro-Cutters!!
John had been cutting my hair for 20+ years and my son for 12 years, since he was born. The staff is nice. It's very difficult to get an appointment though when I've needed a cut without much notice.
Haircut for my son's super long curly hair came out fantastic. Stylist didn't over cut or under cut his hair and was super careful.
Does anyone know where John went. He has been my barber for 25 years!!!! Please help
Pro Haircutters Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 09:00 AM - 07:00 PM |
|---|---|
| Tuesday | 09:00 AM - 08:00 PM |
| Wednesday | 09:00 AM - 07:00 PM |
| Thursday | 09:00 AM - 07:00 PM |
| Friday | 09:00 AM - 07:00 PM |
| Saturday | 09:00 AM - 05:00 PM |
| Sunday | Closed |
How to go there
Location
Places