Quick Facts About Galaxy Nails & Spa
Strengths:
1. Excellent service: Many customers raved about the exceptional service they received at Galaxy Nails & Spa. They praised the professionalism and patience of the staff, particularly mentioning Jasmin. Customers stated that they felt taken care of and happy with the outcome of their nail services.
2. Clean and spotless: Multiple comments highlighted the cleanliness of Galaxy Nails & Spa. Customers mentioned that the salon was spotless and maintained good hygiene practices. This indicates that the establishment prioritizes cleanliness and creates a pleasant and safe environment for customers.
3. Good pricing and straightforward: Commenters appreciated the straightforward and transparent pricing at Galaxy Nails & Spa. They mentioned that there were no surprises or hidden charges, which gave them confidence in the fairness of the prices. This is a strength as it helps customers feel comfortable and in control of their spending.
4. Accommodating appointments: Customers mentioned that making appointments at Galaxy Nails & Spa was smooth and convenient. Some were able to book appointments for the same week, which was particularly appreciated for special occasions like weddings. This indicates that the salon is responsive to customer needs and strives to accommodate them.
5. Relaxing atmosphere: Several comments mentioned the relaxing atmosphere at the salon. Customers felt comfortable and at ease while getting their nails done, thanks to the great ambiance created by the staff and the cleanliness of the salon. A relaxed atmosphere contributes to a positive experience for customers.
Weaknesses:
1. Language barrier and miscommunication: One customer mentioned that there was a language barrier when making an appointment, leading to a mix-up in appointment times. Another customer stated that they had difficulty understanding the manager or lead person due to their English skills. These comments suggest that the salon may face challenges in effective communication with customers who have language limitations.
2. Rude and inconsistent customer service: While the majority of comments praised the customer service, there were a few negative reviews regarding the attitude and behavior of certain staff members. Customers expressed disappointment with rude behavior and inconsistent treatment, including instances of being seated later than others who arrived later or without appointments. These instances indicate a weakness in maintaining consistent and respectful customer service.
3. Waiting time: Some customers mentioned that they experienced longer waiting times at Galaxy Nails & Spa. They felt that the salon was not efficient in managing appointments and expressed frustration at having to wait for extended periods, even after making appointments. This suggests a need for improvement in time management and reducing customer waiting times.
Overall, Galaxy Nails & Spa appears to have strengths in providing excellent service, maintaining a clean environment, offering transparent pricing, accommodating appointments, and creating a relaxing atmosphere. However, there are areas of improvement needed in terms of communication, consistent customer service, and reducing waiting times.
Best TL Reviews
I am in love! This is my first time getting acrylics (I use my hands a lot at work and kept them at a reasonable length to avoid having to adjust too much) and they did an amazing job. My nails start to break once they get about this length so acrylics are wonderful to have without the headache of brittle nails. Love it. Definitely coming back and Jasmin was super awesome. Thank you!!! ????????✨
*update* came back for a fill and still very happy! I don’t know why there are bad reviews here, Jasmin is the best! Give them a try. Awesome work and good people ????
Great place! Clean and straight forward with pricing. My nails are still looking good!
Galaxy Nails is the BEST Place to get Pampered,Relax and the Best Professional Service of What you want done. Honest & great prices! All the employees do fantastic work. Galaxy Nails is also Spotless and Very Clean
I love this place! The employees are super nice and they do an awesome job. Make sure to make an appointment because they are always busy.
Excellent. Shop. Great Service. Jazmin is Wonderful, Very Professional,6 Very patient. (You must wear mask which is great.) They use extra precautions to prevent any illnesses. There is a great relaxing atmosphere at this shop. I feel very comfortable doing business with Galaxy Nails Beaverton. You walk away with a great feeling. I would highly recommend Galaxy Nails.
The woman, I expect the manager or lead person was so rude and made no allowance for me being a bit late. When I made the appointment, I honestly couldn’t understand her English and thus there was a mix up in appoint times. She was just rude. I found another salon who took me right away and did a great job. I won’t try this one ever again.
I’ve given this place way too many chances. It’s just gotten worse and worse. They’re always rude and make you wait a long time. I made an appointment and got there early to try and get in a bit earlier. Sitting down waiting (9 months pregnant) and this lady walks in after me no appointment and they seat her first. ???? I definitely will not be returning. Way better places out there that treat their guests with respect.
9/7/22. I've been getting my nails done by Jasmine. She does a wonderful job and is very nice. They make sure you're happy before you leave. All the other ladies are very nice as well. They all do good work. The place is very clean and they have great massage chairs too.
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They were all very nice. I had a pedicure along with other friends. We all got done about the same time. Everyone seemed happy with their nails. I was even able to get a manicure appointment for the same week My son's wedding is this week. So making an appt. so soon was great! The owner is very nice too.
Place Pictures
Galaxy Nails & Spa Info
Amenities
Accessibility
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Wheelchair accessible entrance
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 10:00 AM - 07:30 PM |
|---|---|
| Tuesday | 10:00 AM - 07:30 PM |
| Wednesday | 10:00 AM - 07:30 PM |
| Thursday | 10:00 AM - 07:30 PM |
| Friday | 10:00 AM - 07:30 PM |
| Saturday | 09:00 AM - 06:30 PM |
| Sunday | 11:00 AM - 06:00 PM |
How to go there
Location
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