Quick Facts About Oley Hair
Strengths:
1. Long-standing reputation: One of the strengths of Oley Hair Place is its long-standing reputation. The first comment states that the person has been going to Oley Hair Place for 17 years, indicating that the business has built a loyal customer base over a significant period of time. This suggests that they have consistently delivered satisfactory results to their customers.
2. Skilled braiders: Multiple comments mention the quality of the braiding work at Oley Hair Place. Customers state that their hair comes out "nice and neat" and they are always satisfied. Some specific braiders, like Sarah, are praised for their skills and excellent customer service. This indicates that the staff at Oley Hair Place have the expertise to deliver high-quality braiding services.
3. Reasonable prices: Several comments mention that the prices at Oley Hair Place are reasonable. Customers appreciate that they are getting good quality work without breaking the bank. This affordability may attract price-conscious customers and contribute to customer loyalty.
4. Clean and sanitary environment: One comment highlights that the working space and bathroom at Oley Hair Place are clean and sanitized. This demonstrates that the business prioritizes cleanliness and takes necessary precautions for the safety and well-being of its customers. In the current pandemic situation, this can be a significant strength.
Weaknesses:
1. Inconsistent quality: One negative comment points out a specific instance where the sew-in was not done well. The customer mentions that the black string used for sewing was visible and the tracks could be seen. This suggests a potential inconsistency in the quality of the work provided by Oley Hair Place. While there are positive comments about the overall quality of braiding work, this negative experience indicates room for improvement.
2. Appointment scheduling issues: One comment raises the issue of appointment scheduling. The customer mentions that even with an appointment, there may be a wait time due to the acceptance of walk-in customers. This could lead to delays and inconvenience for customers who expect their appointment to be honored at the specified time. It may be a weakness of the business in terms of managing customer expectations and efficiently allocating resources for appointments.
3. Lack of variety in hair options: The positive comments predominantly mention braiding services, indicating that Oley Hair Place may specialize in this area. While this could be a strength for customers looking for braiding services, it could potentially limit the business's appeal to customers seeking other hair services such as color treatments or styling. Offering a broader range of services could attract a more diverse customer base.
4. Limited seating accommodations: One positive comment mentions that they had a chair for a pregnant customer to keep her feet up. However, this could also be seen as a weakness if Oley Hair Place does not have sufficient seating accommodations for all customers, especially during peak hours. Lack of seating could lead to discomfort and inconvenience for customers, potentially affecting their overall experience.
Overall, Oley Hair Place has strengths in terms of its long-standing reputation, skilled braiders, reasonable prices, and a clean environment. However, there are areas for improvement such as consistency in quality, appointment scheduling, and expanding the range of hair services offered. Addressing these weaknesses could further enhance the customer experience and contribute to the continued success of the business.
Best TL Reviews
I’ve been going here for 17 years. They’ve always kept my hair nice an neat an it stays for a couple months. Long story short I love Oley hair braiding!!!!!!!
I got braids from here and they do really well however yesterday 3-7-23 I got a sew in. I did not like the sewing because you could see the black string. My bundles was color 27 so the black string really showed. In the front you could see the tracks a little. I'm in the process now of taking it down. Waste of $120.
I love Oley she is so sweet I’ve been going here for years. Miss. Sarah is another sweetheart she does really good. They all do good!! I never have problems ????
I’m always satisfied with my braids. Sarah does a great job and is very pleasant. Prices are very reasonable however I will say; be prepared to sit for a while because an appointment doesn’t guarantee a time. The shop does accept walk ins so that may slow your service some what. Their working space and bathroom has been kept clean and sanitized ; everyone is required to wear a mask.
Mrs. Sarah has done it again! I love my hair. I got knotless braids and this time she introduced a different brand of hair that turned out to be great. Thank you
Mrs. Sarah is the absolute best hands down. She took her time on my knotless braids and made sure I was satisfied with her work, she has excellent customer service skills. I will definitely be going back.
I have been getting my hair braided at this shop for 7yrs. I’ve ALWAYS been treated nicely and my hair always comes out PERFECT. The prices are reasonable. I can call day or night and get an appointment same day. I’ve never had a bad experience and will continue to give them my business!!! Sara recently did my box braids and of course they were PERFECT!!!!
I got knotless box braids today and they were very friendly, professional and clean! The price was great and her work was even better! I’m pregnant and they had a chair for me to keep my feet up and didn’t mind the extra restroom breaks. I plan on returning to them to do my braids from now on!