Quick Facts About D K Nails
D K Nails place has both strengths and weaknesses, as evidenced by the range of comments provided. It is important to consider both the positive and negative experiences in order to fully evaluate the salon.
Starting with the strengths, it is clear that some customers have had excellent experiences at D K Nails. One customer mentions that they had the "BEST nail job" they have ever had and have become a regular customer as a result. This indicates that D K Nails has at least one highly skilled technician, Kim, who is capable of providing high-quality services. Additionally, another customer mentions that their favorite nail technician, Theresa, always goes above and beyond and consistently delivers great results. These positive experiences highlight the fact that D K Nails has talented and dedicated technicians who can meet the needs and expectations of their customers.
Furthermore, a customer expresses their satisfaction with the staff at D K Nails, especially when it comes to pedicures. They describe the staff as friendly yet professional, and they were particularly pleased with how well they treated a 4-year-old child. The staff went above and beyond to entertain the child and ensure they had a positive experience. This indicates that D K Nails has an attentive and customer-focused staff who prioritize the comfort and satisfaction of their clients.
On the other hand, there are some notable weaknesses that have been highlighted in the comments. The most concerning issue is the poor treatment experienced by one customer. They describe their technician as rude, rushing, and rough, resulting in a broken nail and pain. When they asked the technician to stop, they were met with an attitude and ultimately left with unfinished and unsatisfactory nails. This raises concerns about the level of professionalism and customer service at D K Nails. A different technician also failed to properly remove the customer's nails, resulting in damage to their natural nails. These negative experiences indicate a lack of attention to detail and a failure to prioritize customer comfort and satisfaction.
Another customer mentions that there were several small mistakes made during their manicure, such as uneven edges near the cuticle and incomplete polish application. While they acknowledge that these mistakes may only be noticeable to someone with high attention to detail, it raises concerns about the quality of the services provided at D K Nails. This suggests that there may be inconsistency in the skills and attention to detail among the technicians.
In terms of customer service, one customer mentions that their appointment was not honored and they had to wait for almost an hour. This indicates a lack of respect for the customers' time and a failure to manage appointments effectively. This type of experience can be frustrating and inconvenient for customers.
In conclusion, D K Nails place has both strengths and weaknesses based on the comments provided. They have skillful and dedicated technicians who can deliver exceptional results, as demonstrated by the positive experiences of some customers. Additionally, their staff is described as friendly and professional, going above and beyond to ensure customer satisfaction. However, there are notable weaknesses in terms of professionalism, attention to detail, and appointment management. These weaknesses are evident in the negative experiences shared by some customers. It is important for D K Nails to address these weaknesses in order to consistently provide high-quality services and improve the overall customer experience.
Best TL Reviews
Stopped in to get a balance, and 2 nails replaced.. I let the technician know I didn’t want to lose the length and I liked the shape I had (square).. the tech was rude, rushing, and so rough that she broke my nail while buffing it, she then proceeded to bend it til it broke my natural nail as well. I told her to stop bending it due to pain (should be obvious) she got an attitude and told me to leave without my nails being corrected or finished. The shape was a mess, the lengths were uneven, my nails were lumpy and awful. I went back to get them removed (i work with my hands) and a different tech didn’t want to remove them properly, and ripped several of my natural nails. PLEASE TAKE YOUR BUSINESS ELSEWHERE!! My fingers are throbbing and in such bad shape my regular technician isn’t going to be able to do them for weeks.
Let me first say, I have been to every nail salon (except DK) in Milford and had everything from full sets/fill ins, to pedicures by every nail tech over the last 12-15 years. Today was my first time at DK, and Kim was my tech. I got an SNS full set and gel pedicure. It was the BEST nail job I have EVER had! One visit, and she’s made me a regular customer! HIGHLY recommend Kim and DK Nails!
Favorite nail place ever. Decided to try them about a year ago after I had multiple bad experiences with ambiance. I'm sure all the technicians are great but I had Theresa the first time and haven't used anyone else. She always goes above and beyond and everyone always asks me where I get my nails done.
David is so awesome! They are all great and so nice. He's just the one who always does mine.
Good, not great. They made lots of little mistakes that pretty much only I would notice. Like like having uneven edges near the cuticle or not bringing the polish all the way to the I of the nail. It was pretty mediocre. Just don't look super close after your manicure and it will be fine. If you are very attention to detail like me, you probably won't want to go back.
Don’t make an appointment, they don’t honor it anyway then told me no wait and then sat for almost an hour.
Very pleased every time we come in for pedicures. Friendly yet professional staff. They pleasantly took us in close to closing time and were a lot of fun with us. They were AMAZING with my 4-year old! Went above and beyond to keep her entertained and she loved the attention as well as her rainbow toes & fingernails. We will definitely keep coming back.
I have been going to Lisa for 13 years. She is my girl. :)
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D K Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 10:00 AM - 07:00 PM |
|---|---|
| Tuesday | 10:00 AM - 07:00 PM |
| Wednesday | 10:00 AM - 07:00 PM |
| Thursday | 10:00 AM - 07:00 PM |
| Friday | 10:00 AM - 07:00 PM |
| Saturday | 10:00 AM - 07:00 PM |
| Sunday | Closed |
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