Happy Nails

+1 708-383-2288

403 Chicago Ave, Oak Park, IL 60302 United States of America

Open Today: -

Quick Facts About Happy Nails

Happy Nails place has both strengths and weaknesses, based on the comments provided.

One of the strengths mentioned is that some of the nail technicians are good at their job. One commenter mentioned that Nicole was very attentive and provided a pleasant experience, with beautiful nails as an end result. This shows that there are capable technicians working at Happy Nails who can deliver high-quality services.

Another strength is the welcoming and non-judgmental atmosphere. One commenter, who used to bite their nails, felt comfortable and accepted at the salon. This is important for many customers, as going to a salon can often be intimidating, especially for those who are self-conscious about their nails. By creating a friendly environment, Happy Nails is able to attract and retain customers.

The fact that Happy Nails is a neighborhood shop and is usually quick is also mentioned as a strength. This is convenient for customers who live nearby and want to get their nails done efficiently. Quick service can be a selling point for busy individuals who do not have much time to spend at the salon.

However, there are also several weaknesses that are highlighted in the comments. One major weakness is the cleanliness and organization of the salon. Multiple commenters mentioned that the salon appears messy, with dusty and unorganized surroundings. This can create a negative impression and make customers question the overall quality and sanitation of the salon. It is important for a salon to maintain a clean and organized environment to ensure customer satisfaction and trust.

Another weakness that stands out is the lack of communication and customer service. Commenters mentioned instances where there was a lack of transparency about the services provided. For example, one customer was not informed that only gel polish was available until specifically asked. In addition, some commenters experienced poor customer service, such as being rushed or not receiving the services they requested. These instances highlight a lack of professionalism and attentiveness on the part of the salon staff.

Pricing is also mentioned as a weakness, with one customer stating that they were charged full price despite bringing their own supplies. This indicates a lack of transparency and fairness in the pricing policies of the salon.

Furthermore, there was dissatisfaction with the results of the services provided. Some commenters mentioned that their nails did not turn out as requested, with issues such as crooked nails or the wrong shape. Customers expect their nails to be done according to their preferences, and when this is not met, it can lead to disappointment and a negative overall experience.

In conclusion, while Happy Nails place has some strengths such as capable technicians and a welcoming atmosphere, there are several notable weaknesses. The cleanliness and organization of the salon, lack of communication and customer service, pricing policies, and dissatisfaction with the results of the services provided all contribute to a less-than-ideal experience for some customers. Addressing these weaknesses can help Happy Nails improve its overall reputation and customer satisfaction.

Best TL Reviews

This is horrible and disgusting. The owner needs to upgrade the whole nail salon from quality products furniture including NAIL TECHNICIANS!!! Look at one the pictures I posted.. the manicure bowl is on the floor and nothing seems clean in this salon. Very dusty sloppy unorganized people working here.

Nicole was very tentative to my nails I really like the hammerside because I was having a little bit pain in my hands and it seems like she took it away it away. My nails came out beautiful better than the other 3 shops that I have visit in the past

They don’t do “regular polish “ just gel for them nails, the only place I have ever heard of this but besides that.. they did me a pedicure next I sat in the chair they didn’t disinfect the water (with The blue pill)they polished my toe nails one time and it could show as you see in the picture and she did a fast job because she had other customers that chair wasn’t even finish massaging me before my pedicure was over. I wouldn’t mind if the job was done correctly but this is what I walked out with one coat of polish , horrible customer service, the two women wanted to talk over me once I told them there the only ones that don’t do regular polish and don’t even tell people till you ask! Beware ! You see the lines !

It was my first time at this store i went in 30 minutes before closing. Cindy did my nails and was not able to do any of the pictures I showed her I wanted. I asked for coffin and gave me an almond shape instead. All my nails are crooked and she did not give me what I asked for. It was also overpriced, ive gone to tee nails and they dont even charge me this much for simple nails. I would at least like to get my nails fixed the way I want them

A bit of a mixed bag. Here’s why:

For context: I only go in for acrylic tips

Pros:

1. It’s a neighborhood shop and is usually pretty quick

2. Some of the nail technicians are pretty good. Only had 1 bad experience from 7 times.

3. Friendly staff and they don’t judge how my nails look. As a guy who used to bite his nails, they made me feel comfortable the first time I came in. Really important.

Cons:

1. I’ll be honest, the place can be kind of a mess. Sometimes, it’s clean and sometimes it looks messy and like they need to sweep, wipe down a few stands, etc etc. I understand some days are busy, but as a customer, it doesn’t inspire confidence when your stations are dirty. Again, this is a sometimes thing, but is DEFINITELY this places biggest drawback.

This was my first visit to Happy Nails.

I received a pedicure and a brow/facial wax as a walk-in client.

The staff was friendly, the shop was clean and the service was great!

I had a horrible first time experience. I get to the shop and tell them I wanted a manicure and pedicure for two people. My mother picked her color in gel and they didn't have it in regular polish. They told her to pick her own color after she asked if they could help her find a color similar to the color she originally picked. Then not to mention I sat for a 30 minutes after my feet was done waiting on someone to do my nails. Then I didn't even receive my manicure they just painted my nails because they were rushing to close because it was already a hour after closing.

This is my go to nail shop. I come and get the same color every 2 weeks. This time, they did not have my color so I went home, got my PERSONAL nail color and came back because they didn’t have what they advertised.

She then charged me full price for using MY supplies. It’s unfair and bad business.

Cindy does great nails but Sherri is a horrible manager.