Quick Facts About Dream Beauty Supply
Dream Beauty Supply has several strengths that make it a go-to hair supply store for many customers. One of the most highlighted strengths in the comments is the professionalism of the staff. Customers appreciate the employees' knowledge about the products and their willingness to assist with any questions or concerns. This professionalism creates a comfortable and inviting atmosphere for shoppers.
Another strength mentioned is the convenience of the store's location. Being close to their homes provides ease and accessibility for customers, making it a more desirable option compared to other beauty supply stores that may be farther away. Additionally, the fact that Dream Beauty Supply is black-owned is seen as a bonus by several commenters. Supporting black-owned businesses is important to them, and it adds value to their shopping experience.
The positive reviews also mention the quality of the products purchased. Multiple customers express satisfaction with the items they bought, indicating that Dream Beauty Supply offers a variety of high-quality products that meet their hair care needs. The helpfulness of the staff further contributes to the positive experience, as customers appreciate the assistance in finding the right products for their specific needs.
However, despite these strengths, there are some weaknesses highlighted in the comments that should be considered. One major concern raised by a customer is the issue of fraudulent product sales. They allege that the owner of Dream Beauty Supply sells synthetic hair bundles as human hair, which is considered misleading and unethical. This accusation, if true, could damage the store's reputation and erode customer trust.
Additionally, there are comments about the store's opening hours. Some customers express frustration with inconsistent opening times and closure without prior notice. This inconsistency can lead to inconvenience and disappointment for customers who make the effort to visit the store but find it closed. Providing reliable and consistent opening hours should be a priority for the store.
Another weakness mentioned is the high prices of the products. While it is acknowledged as expected for beauty supply stores to have higher prices, it still poses a challenge for some customers who may be on a tight budget. Offering competitive prices or periodic promotions could help attract more customers and retain their loyalty.
In light of these strengths and weaknesses, Dream Beauty Supply has the potential to be a top hair supply store. The professionalism of the staff, convenient location, and positive shopping atmosphere are significant assets. However, addressing the concerns about fraudulent product sales, maintaining consistent opening hours, and considering pricing strategies to accommodate a wider range of customers would greatly improve the overall experience and reputation of the store.
Best TL Reviews
I was very impressed with the staffs' professionalism - they were informative about their products, the atmosphere was comfortable and as a bonus for me it's conveniently located close to my home; and last but definitely not least This establishment is owned by Black Women~Dream Beauty Supply is now my new go to for all my hair supplies and more❣️????????♀️
Best hair store in Hampton! Plus it’s black owned, so that’s a bonus. Staff is knowledgeable and can actually assist you with whatever questions you may have.
So let’s just state facts here since you refuse to tell the truth. The owner is the rudest most unprofessional person I ever met. This has nothing to do with being black owned ma’am when you fraudulently sell products under false pretenses and lie continuously about your bundles being human hair when you know they are clearly synthetic. Nobody cursed you out , I clearly returned energy because just like the scammer you are you refuse to take accountability for the products you sell. As I mentioned to you I am prepared to take legal action because its about the principal. And to make matter worst you’re a liar my daughter never called your business ever. But ofc you seem like the type to fabricate a story… I expect nothing less from you. Stop selling fake bundles and clean that cluttered store of yours and go take some business etiquette classes and stop ripping the black community off that you so casually try to claim when it’s in your best interest!
I really like this store and the staff have been very friendly. Just wish the store would be open. Have been twice this week. I understand the staffing issues everyone is going through. But maybe just pick 2-3 days of the week to be open (same days) so your loyal customers can shop.
Hope you reopen soon and hope you continue to be a great black owned company. You have my support.
Google hours say open at 12 on Sunday and here I am sitting in my car writing this review at 12:15. No one is here and the store is not open.
It was a nice place to shop. The store is a little confusing when you’re searching for something specific but the employees are nice and very willing to help. It was clean and the atmosphere is very inviting. I found everything I needed and more. The prices are a little steep but that’s expected. Overall it’s a great beauty supply.
The women in their were very helpful.
They helped me with different selections that may work for my son's hair.
I'VE NEVER BEEN TO A BEAUTY SUPPLY STORE WHERE I WAS ACTUALLY HELPED.
The products i purchased were awesome and i will be purchasing again.
I live far (but i stay 2 minutes away from a different beauty supply store)and i will ABSOLUTELY drive back for all my hair supplies in the future.
Their customer service was everything and i highly recommend them.
My new "go to" spot
SELLS SYNTHETIC HAIR, DO NOT BUY FROM HER. When I called the store to discuss why she sold me hair that she claims is 100% human hair, she became very defensive & stated that she doesn’t do refunds. BAD BUSINESS!!!! A total rip off, I bought these bundles from her last saturday but took them today because I notice that the texture was not laying like silky human hair. Do not get scammed by her or her business, they will lie to you & have you pay $100+ for synthetic hair and won’t care about it at all.
Dream Beauty Supply Info
Amenities
From the business
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Identifies as Black-owned
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Identifies as women-owned
Service options
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In-store shopping
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Quick visit
Today
Opening Hours
| Monday | 10:00 AM - 08:00 PM |
|---|---|
| Tuesday | 10:00 AM - 08:00 PM |
| Wednesday | 10:00 AM - 08:00 PM |
| Thursday | 10:00 AM - 08:00 PM |
| Friday | 10:00 AM - 08:00 PM |
| Saturday | 10:00 AM - 08:00 PM |
| Sunday | 02:00 AM - 07:00 PM |
How to go there
Location
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