Queen Nails

+1 337-462-1016

1035 N Pine St, DeRidder, LA 70634 United States of America

Open Today: -

Quick Facts About Queen Nails

Queen Nails Place, based on the comments provided, has a mix of both strengths and weaknesses. It is important to analyze these comments in order to provide an objective evaluation of the salon.

Starting with the strengths, one commenter mentioned that Mimi did an excellent job with pedicures and that they will definitely be returning. The fact that the commenter praised the professionalism, politeness, and great job done by Mimi is a positive reflection on the salon. Additionally, the appointment-only system is appreciated by customers as it eliminates wait times, allowing for a more efficient and convenient experience. The commenter also mentioned that Mimi was funny, indicating that there is a level of friendly customer service provided by the staff.

Another positive comment highlighted the consistent quality and friendliness of Mimi and Brandy, suggesting that they have established a strong reputation for top-quality service. The longevity of the commenter's nails further implies good technique and products used by the technicians, as they last for weeks without lifting or cracking.

However, there are also clear weaknesses mentioned in the comments. One complaint was regarding the lack of customer service, with both the female and male technicians being uninterested in making small talk. This suggests a potential lack of interpersonal skills and may indicate a less welcoming environment for customers. Additionally, one of the female technicians was singing loudly, which can be considered disruptive and unprofessional.

Another negative comment mentioned a relatively long wait time of 20 minutes, followed by an hour-long process. While the commenter did acknowledge that they received what they asked for, this extended wait time may deter some customers who value efficiency and prompt service.

On the other hand, positive comments emphasized the long-standing loyalty and positive experiences of some customers, especially one who mentioned going to Queen Nails Place since childhood. This suggests a strong customer base and implies consistency in the quality of service. The commenter specifically addressed the concern of rudeness, stating that the staff at Queen Nails Place has always taken care of them and has never been rude. This particular comment provides balanced feedback that speaks against the negative comments regarding the rude behavior of the staff.

Nevertheless, some comments mentioned instances of unprofessionalism and rudeness by staff members. One customer expressed their discomfort and humiliation due to negative comments about their appearance during a visit to get their nails done. This behavior not only reflects a lack of empathy but also a disregard for customer satisfaction. Another commenter shared their experience of being treated poorly by a rude and frustrated staff member. Such behavior creates a negative environment and can be highly off-putting for potential customers.

Lastly, a negative comment highlighted the expensive pricing of the salon, coupled with rude service and poor quality work. This suggests a disparity between the cost and the level of service provided, which can be a major disadvantage for customers seeking value for their money.

In conclusion, Queen Nails Place has a mix of strengths and weaknesses. The strengths include positive feedback about specific technicians, appointment-only system, and a loyal customer base, while the weaknesses consist of complaints about lack of customer service, unprofessionalism, and rudeness from staff members, alongside potential issues related to wait times, pricing, and quality of work. It is important for the salon to address the weaknesses mentioned in the comments in order to improve customer satisfaction and overall reputation.

Best TL Reviews

Mimi did pedicures for my boyfriend and me today and I am so impressed! We will definitely be returning. I love that it’s appointment only so there’s no wait time. She was polite, professional, did a great job AND she’s funny! Highly recommend coming in.

I don't go to anyone else, unless i go back home to Baton Rouge, and even there i only go to one shop. Mimi and Brandy are always top quality and friendly. My nails last for weeks no lifting or cracks honey, get into it!

Lack of customer service, tried to make small talk with both of the female techs and the male tech but none were up for it. Also one of the female techs just keep singing quite loudly almost the entire time.

My wait was about 20 minutes then the whole process was about an hour. I got a full solar set (as they call it) with gel polish. I got exactly what I asked for and gave a Pinterest photo for reference. Priced accordingly IMO.

Always a delight. My grandma has taken me here since i was a little girl. I love them. They’re NOT rude. I love them there and they always take care of me.

I wish I could give no stars. The people are very unprofessional and rude. I went in while I was pregnant to get my nails and toe nails painted. I swelled extremely bad during my pregnancy and I was already so insecure about going in and getting my feet done because of it. The woman who painted my nails continually made comments about my feet being fat, Told me I needed to eat better foods, etc. she spoke extremely loud and had the worst attitude the entire time. It was humiliating and uncomfortable, I left crying. Will never go back.

The lady that was working was very rude!! She was working alone and could tell she was mad to have to be at work. She had one customer and I needed my nails taken off. After I sat their ten minutes I told her I was leaving. After not being sat in a chair or soaking my nails. She raised her voice to me and started taking her frustrations out on me like I was a child. I was humiliated to say the least. I was a customer after her rant I said Thankyou very much and exited the establishment.

I wouldn’t give 1 star. Lady is EXTREMELY rude. It’s clear she does not care about customers AT ALL. Anyone thinking of going here, drive about 0.5 miles up and Go to US Nails across the street from Walmart.

This nail salon is crazy expensive! The gentleman who did my nails and toes was extremely rude. I was Not impressed with the quality of the work. Save your money! Look up another nail salon!!!!