Quick Facts About Princess Nails
Princess Nails Place has received a mix of positive and negative comments. In order to analyze their strengths and weaknesses, we will look at the reasons behind these comments and their implications for the salon's overall reputation and customer experience.
Starting with the strengths, one customer mentioned that they enjoy getting pedicures at Princess Nails Place because it makes their feet and legs feel wonderful, and their feet look pretty. This suggests that the salon provides a good pedicure service that leaves customers satisfied and feeling pampered. Pedicures are a popular service and can contribute to the salon's reputation as a place to relax and indulge in self-care.
On the other hand, several negative comments have been made about the quality of the nail services at Princess Nails Place. One customer complained that their gel manicure started peeling off just three days after getting it done, while another stated that their gel nails became loose after only a few days. These experiences suggest that the salon may have issues with the longevity and durability of their gel nail applications. This could be due to improper preparation of the nails, the use of low-quality products, or inadequate techniques during the application process.
Another customer lamented that the nail technician did not do a good job on their nails. They mentioned uneven cutting, ruining their current overlay, and not properly removing old polish. These issues indicate a lack of attention to detail and poor skill from the nail technician. Furthermore, this customer expressed their dissatisfaction with having to spend more money to get their nails fixed at another salon. This suggests that Princess Nails Place may not have consistently skilled and experienced nail technicians who can provide high-quality nail services to every customer.
Moreover, there have been complaints about the attitude and professionalism of the staff at Princess Nails Place. One customer mentioned that the nail technician rushed their nails after stopping to do eyelashes on another customer. This lack of focus and attention can lead to a subpar service and dissatisfaction among customers. Additionally, another customer mentioned that the staff were pushy about getting gel polish and did not offer a suitable alternative when the customer declined. This suggests that the staff may prioritize upselling and making additional profits rather than catering to the individual preferences and needs of the customers.
Furthermore, there have been comments regarding long waiting times and a lack of customer prioritization. One customer mentioned waiting for two hours before their nails were attended to, even though they had been a loyal customer for a year. This indicates a lack of efficient time management and a disregard for customer satisfaction. Customers may feel frustrated and unappreciated when their appointments are not given priority or when they have to wait excessively.
Lastly, some comments mention issues with the salon's communication and customer service. One customer criticized the salon for not being open on a certain day without any prior notice. Additionally, there were instances where customers felt that the staff had a negative attitude towards them, such as one customer who was scolded by a nail technician for their previous day's lack of earnings. These examples suggest a lack of professionalism, effective communication, and respect for customers, which can significantly impact the salon's reputation and customer loyalty.
In conclusion, Princess Nails Place has both strengths and weaknesses. While customers express satisfaction with their pedicure services, there are several concerns regarding the quality of their gel nail services, the skill and attention to detail of the nail technicians, pushy upselling practices, lack of professionalism, and poor customer service. These weaknesses can negatively affect the salon's reputation, customer satisfaction, and overall business success. Princess Nails Place should address these weaknesses by investing in training and improving the skill level of their staff, using high-quality products, maintaining professionalism, and improving customer communication and prioritization.
Best TL Reviews
I paid $80 plus a $20 tip for gel mani and pedi just for the polish to start peeling off 3 days after. I am very disappointed! I wasted my money and time. Also it was so hot in the shop my silk press was sweating out.
The lady that did my nails did NOT do a good job at ALL!!! She cut them all uneven and ruined my current overlay that I have on my natural nails by clipping them down with the wrong pair of nail clippers...she didn't get all of the old polish off or anything...I now have to go to another shop and pay more money to get my nails fixed ????????????if I could give this place a 0 I would!!!
Update: 8/28/20 To say they always did good nails the service they have now is ridiculous dont go unless you like waiting. Waited two hours for them to start filing someone else's nails when clearly I was here first why my nails weren't filled and cleaned first. I understand he dont do nails but why is filing hers first and I been here two hours. Crazy cause I been going here for a year now. Only stopped because of covid. Ridiculous
I really like going to get my pedicure. They make my feet and legs feel wonderful. My feet also look so pretty.
I don’t know if I’m crazy or not but my nails most definitely aren’t suppose to look like this , I got gel nails and they are loose already I got my nails done Saturday my nails became loose Tuesday . I spent a good bit on these nails just for them to not last at least 2 weeks ! Wasted money , then my eyebrows she didn’t follow my original shape , she say she cleaned them up but my eyebrows have no arch or anything they just not it , I always go to healthy nails for my eyebrow waxing me ! Next time I’ll just get a overlay I cannot ! So mad
Very pushy about getting gel polish to charge additional $20 up charge. She was friendly until I didnt want the color she suggested; and claimed 2 not have a matching regular polish for my toes, and didnt bother trying 2 look for one. Yet she offer to polish my toes in gel for another $20. She Rushed shaping and polish once a regular customer came in for service. Im not sure if ill return.
Horrible experience! Nail tech rushed my nails after stopping to do eyelashes on another customer. Worst $45 ever! For a simple overlay on short natural nails.
Went there Sat for a refill and got the tiger eye gel polish. Polish was put on thick! By Mon 2 nails had polish lifting. Went back Mon, place was closed. Went Tues, she got a nasty attitude saying that’s never happened before with polish lifting. She filed 1 nail with the lifting polish, the other she put black polish without adding the tiger eye color. Then she fussed the whole time telling me she made no money they day before. Hey not my fault. I paid $60 on Sat for acrylic refill with gel polish and brows waxed and yet she get an attitude with me because she f’d up my nails… nah lol never again!
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Princess Nails Info
Amenities
Today
Opening Hours
| Monday | 09:00 AM - 07:00 PM |
|---|---|
| Tuesday | 09:00 AM - 07:00 PM |
| Wednesday | 09:00 AM - 07:00 PM |
| Thursday | 09:00 AM - 07:00 PM |
| Friday | 09:00 AM - 07:00 PM |
| Saturday | 09:00 AM - 07:00 PM |
| Sunday | 02:00 AM - 06:00 PM |
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