Lovely Nails

+1 813-759-6915

1705 James L Redman Pkwy # I, Plant City, FL 33563 United States of America

Open Today: -

Quick Facts About Lovely Nails

Lovely Nails Place has received both positive and negative comments from customers. In order to analyze the strengths and weaknesses, let's break down the comments and evaluate each aspect mentioned.

Strengths:

1. Great service: One customer mentioned that the service provided at Lovely Nails Place was excellent. The staff is friendly and provides a positive overall experience for the customers. This indicates that the salon has a strong customer service culture.

2. Friendly staff: Another customer mentioned that the staff at Lovely Nails Place is friendly. This creates a welcoming and comfortable environment for customers, enhancing their overall experience.

3. Attention to detail: A customer praised the nail technician for applying three coats of color polish to make it look better before being asked. This shows that the salon values attention to detail and strives to deliver high-quality services.

4. Personalized service: One customer noted that the staff at Lovely Nails Place greets clients by their names and treats them like friends. This indicates that the salon focuses on building relationships with customers and providing personalized experiences.

5. Affordable prices: A customer mentioned that the price at Lovely Nails Place was very affordable. This suggests that the salon offers competitive pricing, making their services accessible to a wide range of customers.

6. Clean environment: A customer stated that the salon looked clean. Maintaining a clean and hygienic environment is crucial for a nail salon, as it ensures the health and safety of both customers and staff.

7. Skillful technicians: Several customers praised the nail technicians' skills. They mentioned that the technicians did a great job, were quick, thorough, and ensured customer satisfaction. This indicates that Lovely Nails Place employs skilled and competent technicians.

Weaknesses:

1. Incidents of rough treatment: One customer complained about the male nail technician being rough during the service. Rough handling or application of products can lead to discomfort or potential damage to the customers' nails.

2. Miscommunication and dissatisfaction: One customer mentioned that they did not receive the requested clear pink top coat, resulting in dissatisfaction with the final result. Clear communication with customers is essential to ensure that their expectations and preferences are met.

3. Rushed service: A customer expressed dissatisfaction with the rushed service, indicating that the technician seemed to be in a hurry. Rushing through services can compromise the quality and result in an unsatisfactory outcome for customers.

4. Inconsistent pricing: One customer reported being quoted one price at the start of the service and a different amount at the end. This inconsistency in pricing can cause confusion and dissatisfaction among customers.

5. Durability of services: One customer mentioned that the gel color did not last even a day, despite the technician's warning. This suggests that the longevity of the nail services provided may be questionable.

Overall, Lovely Nails Place has several strengths, including great service, friendly staff, attention to detail, personalized service, affordable prices, and skillful technicians. However, there are also weaknesses, such as incidents of rough treatment, miscommunication and dissatisfaction, rushed service, inconsistent pricing, and the durability of services. It is essential for the salon to address these weaknesses in order to maintain and improve their overall customer satisfaction and reputation.

Best TL Reviews

My nail lady applied 3 coats of color polish to make it look better before I asked for it. Great service and friendly staff. I would really recommend you to try it.

Will never go here again. The male nail tech was rough first of all. Secondly, I asked for a clear pink top coat and he still only put a clear coat. But ensured me that it was.(totally not what I asked for) It’s been two days and my nails look like I’ve had them done for weeks. He asked me about my tattoo that I got for my mom since she passed away and laughed which I didn’t find any humor in that. Also, I felt he rushed doing my nails and toes.One last thing, It is not necessary to tell someone it’s been a long time when you are giving them a pedicure. I have three children and obviously try to make time when I can, So just do the service cause comments like that are obviously embarrassing.

It was my first time and I was really pleased. Natalie went above and beyond to make sure I liked the gel color I chose for my toe nails and to show me different choices. She was quick and thorough.

I noticed they all greeted their clients by their names and like friends they came to visit… Definitely recommend them and It will be my own “nail place”.

Her work was so good she did great job but I felt pressure to get the gel and she kept saying how this won’t last for long time but I didn’t know it won’t even last for a day ?! I did my nails yesterday and today they look like this ! I think I paid for one day nail color !

This salon is recently under new management I have gone there at least 8 times and have had a superior job done. They are very friendly, took plenty of time, the price was very affordable and the shop looked clean. I love the hot stones they use for the pedicure. This is a family run business where the owners also work and do manicures and pedicures. They take their time and are so nice. I have been going to nail salons for 30 years and this is the best, they take pride in their work!

She said one price when I walked in and at the end of service she said a different amount

I've been going here for over 10 years. It was good before but since they changed hands a few years ago they are GREAT!!! I've never had an infection.. always clean. Everyone is always professional and attentive. The massage chair & hot stones they use during the pedicure are wonderful. Great place!!

Thank u for making my nails beautiful again. Nancy is awesome! She is fast and I'm picky. I have never left disappointed and she is so friendly and genuine.

I love Lovely Nails!!