Quick Facts About Mimi's Nail Salon
Mimi's Nail Salon has received both positive and negative feedback from customers. In order to analyze the strengths and weaknesses of the salon, we will examine the comments provided.
Strengths:
1. Nail Art and Creativity: Several customers praised Mimi's Nail Salon for their excellent nail art and creative designs. This indicates that the salon has skilled nail technicians who can deliver unique and attractive nail designs.
2. Customer Service: Many customers highlighted the exceptional customer service they received at Mimi's Nail Salon. They mentioned that the staff was professional, friendly, and provided amazing service. This indicates that the salon prioritizes customer satisfaction and values a good customer experience.
3. Affordable Prices: One long-standing customer mentioned that Mimi's Nail Salon offers affordable prices for their services. This can be a major strength for attracting customers, especially those who are budget-conscious.
4. Cleanliness: Multiple customers commented on the cleanliness of the salon. They mentioned that it was always clean and well-maintained. A clean environment is important to ensure the safety and comfort of customers during their visit.
Weaknesses:
1. No Child Policy: One dissatisfied customer expressed disappointment and frustration regarding Mimi's Nail Salon's no-child policy. The customer was not informed of this policy upon arrival, which led to a negative experience. This indicates a lack of clear communication and customer service in this specific instance.
2. Unprofessionalism: One customer described Mimi's Nail Salon as rude and unprofessional. They mentioned that the staff did not greet customers, behaved rudely, and were unable to accommodate walk-in customers. This indicates a lack of professionalism in the salon's interactions with customers, which can result in a negative reputation and loss of potential business.
3. Lack of Attention to Detail: Another customer complained about the poor quality of service they received at Mimi's Nail Salon. The customer mentioned that the technician did not pay attention to detail, resulting in lint left on their nails. This indicates a lack of quality control and attention to detail in the salon's nail applications.
4. Poor Nail Technique: One customer had a negative experience with the nail technician at Mimi's Nail Salon. They mentioned that their acrylic nails were forcefully removed with clippers, causing damage and pain. This indicates that the salon may have inadequately trained staff or a lack of proper nail techniques, leading to unsatisfactory results for customers.
In conclusion, Mimi's Nail Salon has strengths in nail art and creativity, customer service, affordable prices, and cleanliness. However, they have weaknesses in terms of their no-child policy, unprofessionalism, lack of attention to detail, and poor nail technique. These weaknesses can lead to a negative customer experience and potentially harm the salon's reputation. Therefore, it is important for Mimi's Nail Salon to address these weaknesses and improve in these areas to enhance their overall service quality.
Best TL Reviews
Mimi is absolutely a nail assassin! My nails are amazing and she is so creative ???? I am a loyal customer for life!
They are awesome! They did such a great job with the nail art. I highly recommend them ????
I took my daughter and niece for a no-chip. Just to have Mimi tell me 30minutes after we have waited that my son wasn’t allowed inside. He was not crying or bothering anyone. She could’ve told me as soon as I walked in that there’s a no child policy. She was very rude and was not going to provide the service. Also place look dirty. Found another great Salon near the area with great customer service.
They are offering such a wonderful service at Mimi's! I walked in, was seated immediately, showed a picture of the style I wanted, and was taken care of thoroughly and to my content. The lady who did my nails was extremely sweet and worked hard to execute every detail and even stayed past closing hours to assure they came out beautiful instead of rushing through! I know one thing, and that's that I will be back to Mimi's for my future nail appointments! Highly recommend!
I been going to Mimi's nail salon over a decade. Mimi is professional with her staff .Amazing customer service. The price is affordable according to the services you are receiving, and the place is always clean ????????????????
I went here yesterday recommended by a family member. I am super picky on where I go since I always get a gel full set. Since I was only getting a no chip manicure, I thought I would give this place a try. Big mistake. I walk in and tell the lady I want a no chip manicure. She tells me to pick a color from the wall, which I knew were not no chip colors but whatever. Then she sits me down on the pedicure chair. Again, I was confused and told her I wanted a manicure yet she insisted I sit down. She tells me to put my feet in. I told her yet again, I want a no chip manicure not pedicure. She looked at me like I was dumb. She finally gets it and directs me to the table to do my nails. She then tells me I picked the wrong kind of nail polish for a no chip. I said I know that but you made me pick from that wall. So she shows me her no chip colors and we proceed. As she's doing my nails, there's lint on my nail. She completely ignores it. I had to tell her twice to remove the lint, again looked at me like I was crazy. Like, she was really going to keep that lint on my nail. Overall terrible experience it is not clean in there looks so dingy. I do not recommend this place. It might be cheaply priced but you won't be paying for quality. She did such a messy job, the picture shows my nails after I had to clean them up a bit.
Can't even believe these people are in business! Came in for an acrylic fill and had to leave because the lady doing my nails was forcing my acrylics off by the cuticles with clippers even though they were not lifting what so ever at the cuticles. She's ripped through to my real nail on my middle finger which was previously bruised from shutting it in a car door a month ago. Only bruised I might add, I had just finally put acrylic back on it two weeks ago from my previous nail appointment back in Denver. There was no need to rip off my nail like this. If my nails needed to be replaced instead of refilled I would understand removing them CORRECTLY and putting down fresh acrylic, but not by ripping and tearing them off with cuticle clippers. Please save yourself the time, money, and pain.
The worst nail shop ever. You walk in & they don’t even greet you. Always very rude & unprofessional. Don’t encourage walk-ins & never can see the customer. Absolutely the worst nail shop.
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Mimi's Nail Salon Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 10:00 AM - 08:00 PM |
|---|---|
| Tuesday | 10:00 AM - 08:00 PM |
| Wednesday | 10:00 AM - 08:00 PM |
| Thursday | 10:00 AM - 08:00 PM |
| Friday | 10:00 AM - 08:00 PM |
| Saturday | 10:00 AM - 08:00 PM |
| Sunday | 10:30 AM - 06:00 PM |
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Location
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