Quick Facts About Macon Nail
Strengths of Macon Nail Place:
1. Clean, friendly, and professional atmosphere: The first commenter mentioned being impressed by the cleanliness and professional atmosphere of Macon Nail Place. This indicates that the salon prioritizes maintaining a clean and inviting environment for customers, which can enhance the overall experience.
2. Skilled nail technicians: Multiple commenters expressed satisfaction with the quality of nail services provided at Macon Nail Place. Tony, in particular, was praised for doing a wonderful job on one customer's nails, resulting in compliments from others. This suggests that the salon employs skilled nail technicians who can deliver beautiful results.
3. Customer loyalty: The second commenter mentioned being a long-time customer of Macon Nail Place, indicating that there is a level of customer loyalty. This suggests that the salon has consistently provided satisfactory services to keep customers coming back for years.
4. Welcoming to families: One customer mentioned bringing their child to Macon Nail Place, and the experience was described as both classy and cute. This indicates that the salon is accommodating to families and can provide nail services for customers of all ages.
5. Articulate and attentive service: Another commenter mentioned the articulate nature of the nail technician in ensuring that their nails were perfect. This suggests that the staff at Macon Nail Place are attentive to customer preferences and go above and beyond to ensure customer satisfaction.
Weaknesses of Macon Nail Place:
1. Wait times and overcrowding: The third commenter shared a negative experience of waiting for two hours before receiving service. Additionally, they mentioned that there were several people waiting for different services, indicating possible overcrowding or poor management of appointments. Prolonged wait times can be frustrating for customers and negatively impact their overall experience.
2. Miscommunication and incorrect service: The same commenter mentioned that their nail technician did not adhere to their specific nail design request, instead using a different color powder. This indicates a failure in communication between the customer and the nail technician. The customer was not satisfied with the final result, further highlighting the importance of clear communication and accurate execution of customer preferences.
3. Rushed and subpar service: The same commenter also expressed dissatisfaction with the rushed pedicure service, lack of soaking, and the air bubble in their thumb nail. This suggests that the salon may prioritize speed over quality in some cases, which can lead to subpar results and unhappy customers. Rushed service can also leave customers feeling undervalued and dissatisfied.
4. Rude and unprofessional behavior: One customer shared a negative experience with the salon, where they were told to come back when the Georgia football game was on in order to receive service. This incident suggests unprofessional behavior from the staff and a lack of respect for the customer's time. Such behavior can potentially drive customers away and harm the salon's reputation.
In conclusion, Macon Nail Place has strengths in terms of its clean and professional atmosphere, skilled nail technicians, customer loyalty, and ability to cater to families. However, there are weaknesses in relation to wait times, miscommunication, rushed service, and incidents of unprofessional behavior. Addressing these weaknesses can help enhance the overall customer experience and further strengthen the salon's reputation.
Best TL Reviews
This was my first time at Macon Nail. I was impressed by the clean,friendly, professional atmosphere. Tony did a wonderful job on my nails. I have gotten several comments on how beautiful they look. Thank you Tony!
I love this place. I am very picky about my nails and I've been coming here for years. Yes, sometimes you have to wait, but patience is a virtue, people. You’ll get great-looking nails here for sure!
I made an appointment for 4:30 with the intention of waiting for a liitle because I was told they were busy. I get there at 4:38 and there are several people waiting for different services to get finished. They sit me in a pedicure chair and I wait until 6:38 for someone to get started. I asked the lady could she do the style that I had showed her and she agreed. The picture of the nail design uses pink powder She pulls out the white powder and I tell her this is not what I wanted. She is like " It will look the same" so we push forward meanwhile the lady doing my pedicure did not let my feet soak even though its been 2 hours that I have been waiting in the pedicure chair. The lady finishes my nails and they are nothing like I wanted. Then she tried to charge me for the gel polish because the regular polish takes too long to dry. Well lady if you did what I wanted and paid for , which was pink powder and a clear or semi pink clear top coat it would have been fine. On top of all that there is a air bubble in my thumb nail which she brushed off like it's nothing.Nail school 101, air bubbles causes lifting which can cause geenies if exposed to water. My pedicure was half done and rushed. I left with no polish at all because she wanted to make that extra money and didn't want to wait for the regular polish to dry and I was charged 90$ to sit for rushed service and subpar work. I have been confined to my house because of an accident and wanted to treat myself. Thanks for ruining that for me.
Went in with kids hands came out looking classy and cute the pretty lady did my nails was my first visit and they were super welcoming and I will be returning ps took after pic a few days after visit
So i went to macon mail about 2 months ago i love there nails that was the first time going there and will be going again!!!
I waited 40 minutes to have a pedicure. While I waited a couple of women walked in. One of the people working apparently knew them and felt they they should go before me. The person working there came over to me and said they were very busy, which was evident. She then said if I come back when the Georgia football game was on they would have time to help me. I DID NOT GO BACK. AND WILL NEVER GO BACK. How rude, unprofessional, and ignorant.
I've been going to this salon for years! :) The most important appointment I've ever had was last week. Mrs. Anne did my nails for my wedding and they were beautiful! ❤️I'd highly recommend this salon to anyone and everyone :)
Very nice establishment!!! The lady was very articulate when making sure my nails were perfect!!! I love them and I'm happy to say that I've finally found my nail home!!!
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Macon Nail Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:30 AM - 07:00 PM |
|---|---|
| Tuesday | 09:30 AM - 07:00 PM |
| Wednesday | 09:30 AM - 07:00 PM |
| Thursday | 09:30 AM - 07:00 PM |
| Friday | 09:30 AM - 07:00 PM |
| Saturday | 09:30 AM - 07:00 PM |
| Sunday | Closed |
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Location
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