Fancy Nail

+1 256-381-8700

320 W Avalon Ave #7, Muscle Shoals, AL 35661 United States of America

Open Today: -

Quick Facts About Fancy Nail

Strengths:

1. Quality work: According to multiple comments, Fancy Nail place is known for their high-quality work. They take their time with each customer and ensure that the gel polish stays on for several weeks without any damage or cracking. This indicates that they have skilled technicians who are knowledgeable in their craft.

2. Attention to detail: Commenters mention that the nail technicians at Fancy Nail place take their time and pay attention to detail. They make sure to do the designs exactly as the customers want and ensure that they provide a satisfying experience. This shows that they prioritize customer satisfaction and strive to meet their expectations.

3. Clean and sanitary environment: The commenters consistently mention that the salon is clean and well-maintained. This is a crucial aspect of a nail salon, as customers expect a clean environment to ensure their safety and hygiene. Fancy Nail place seems to meet these expectations, which is a strong positive point.

4. Friendly staff: Some commenters express appreciation for the friendly and sweet nature of the staff at Fancy Nail place. This indicates that the salon provides a welcoming and comfortable atmosphere for its customers. Friendly staff can greatly enhance the overall experience and make customers feel more at ease.

5. Good prices: One commenter mentions that Fancy Nail place offers great prices for their services. This suggests that the salon provides competitive pricing in comparison to other nail salons in the area. Affordable pricing can attract customers and encourage them to return for future visits.

Weaknesses:

1. Inconsistent service: One commenter had a negative experience with one of the nail technicians, describing her as rude and sorry with people. Another commenter also experienced unprofessional behavior when a different technician put another customer in her chair without any explanation or apology. These incidents suggest that the salon may have issues with providing consistent and professional service.

2. Lack of appointment system: A commenter mentions that Fancy Nail place does not take appointments. This could be inconvenient for customers who prefer to schedule their appointments in advance, as they would have to wait for their turn and potentially face longer waiting times. Implementing an appointment system could improve customer satisfaction and convenience.

3. Lack of knowledge: One commenter shares an experience where a technician tried to pass off filled and gelled nails as dipping, showing a lack of knowledge or willingness to provide accurate information about their services. This lack of knowledge can lead to misunderstandings and potentially unsatisfied customers. Ensuring that the staff is well-informed and properly trained can help prevent such incidents.

4. Occasional accidents or mistakes: A few commenters mention instances where they experienced accidents or mistakes during their visit. This includes bleeding cuticles and a toe being cut during a pedicure. While accidents can happen, it is essential for the salon to prioritize customer safety and minimize the occurrence of such incidents.

In conclusion, Fancy Nail place has strengths such as providing quality work, attention to detail, a clean environment, friendly staff, and good prices. However, they also have weaknesses in terms of inconsistent service, lack of an appointment system, occasional lack of knowledge, and occasional accidents or mistakes. Addressing these weaknesses can help improve the overall customer experience and ensure their continued success.

Best TL Reviews

Valentine’s Day nails!! Absolutely adorable! Y’all better go show some love ????????

I will never go back. I've been here a few times. The mother ( older lady) did my nails at first. Then the daughter did my nails. She was rude and very sorry with people that called or came in. I had originally given them 5 stars but after my last experience it dropped to 1. I wish I could've given them a-5 star rating.

They don't take appointments, which is fine. I went in and waited for my turn. When it was my turn the girl evidently didn't want to do my nails. Instead of calling me to her chair She tells another tech to let her have the customer she doing. I now have to go to the back with another tech. She gave no explanation as to why she put another lady in her chair instead of me. The other customer looked as confused and I was. I could hear the tech whispering to her customer and both laugh. I don't know if she was talking about me or not. Since she had no apology or explanation, I assumed the worst. As far as I'm concerned she won't ever have to endure doing my nails again.

I'm glad it happened though because had it not been for her being so rude I ended up finding a great nail place much closer to my house, and this place is open on Sundays!

Best place in the Shoals! You have to be patient! They do not rush through the job. That is why there is always a wait. I get the gel polish and it always stays on several weeks. I’ve gotten gel polish elsewhere that was damaged and cracked within a few days. That is not the case here. This is a locally owned family business and they work very hard to keep their standards high. I drive from Florence just to go here, and I haven’t found anywhere else that does a better job. ????????

They done a great job on my pedicure and mine and my daughters nails! They took their time and made sure they done my daughter's designs the way they wanted. Very sweet, and great prices!

3 bloody cuticles later...I wanted the acrylics removed and try dipping, I got filled and gelled and she tried to tell me it was the same thing. I just went with it because I was short on time and needed something done. But I wont go back, and neither will the friends who referred me to them.

I would have given them 5 stars, but she cut my toe and it wouldn't stop bleeding.

I'm diabetic and I couldn't feel it, but even when I got home to clean it up and to quickly take some antibiotics, it still bled.

Otherwise I enjoyed my experience there.

Very nice and clean ! Did a great job on my nails

I have finally found what I have been searching for! Danielle!

Best service.

Best experience.

Best set of nails.

Best fill in.

Best pedicure.

Best company!!