Best Nails

+1 508-674-6220

657 Pleasant St, Fall River, MA 02721 United States of America

Open Today: -

Quick Facts About Best Nails

Best Nails place has received a mix of positive and negative comments, indicating that there are both strengths and weaknesses to be considered. Let's examine these comments in detail to understand the strengths and weaknesses of the establishment.

Starting with the positive comments, it is clear that many customers have had great experiences at Best Nails place. One customer specifically mentions that Cindy is the only person they trust to do their eyebrows, while another recommends Carmen for nails. This shows that the staff at the salon are skilled and knowledgeable in their respective fields and provide excellent service. The positive comments also highlight the welcoming and accommodating nature of the staff, making customers feel comfortable and satisfied. Additionally, the comment about going to the salon for a year without any complaints suggests that the overall experience at Best Nails place is consistently good.

Moving on to the negative comments, there are a few concerning issues that raise questions about the salon's quality and professionalism. One customer expresses disappointment and dissatisfaction with the outcome of their nails, mentioning missing spots, crookedness, and uneven application. They also indicate that the salon did not address their concern when they raised it, which shows a lack of customer service and attention to detail. Another negative comment highlights issues with the salon's cleanliness and hygiene. The customer claims that the establishment is "absolutely disgusting" and criticizes the attitude and behavior of the staff. They mention unsanitary practices, such as using the same tools on multiple customers and using super glue for lashes. These allegations are serious and could potentially harm the reputation of the salon.

The negative comments also point out problems with pricing and communication. One customer mentions that the price paid for the service was considered overpriced, indicating that the cost may not be justified by the quality of the work. Another customer expresses frustration over the inability to communicate their desired nail color and the subsequent dismissal of their concerns by the staff. This suggests a lack of effective communication and customer satisfaction.

One comment is in a different language, but it seems to describe a negative experience with the salon. Although the exact details may not be clear, it mentions issues with uneven filing, pain caused by excessive filing, and the need to seek help from another salon to address the damage done. This further highlights the lack of quality and care in the service provided.

In summary, Best Nails place has some strengths, such as skilled staff in specific areas, positive customer experiences, and a welcoming atmosphere. However, there are also significant weaknesses, including poor nail quality, unsanitary practices, lack of attention to customer concerns, pricing concerns, and communication problems. These weaknesses need to be addressed and improved upon to ensure a more consistent and satisfactory experience for customers.

Best TL Reviews

Cindy is the only person I’ll let touch my eyebrows! She not only waxes them just right but plucks them to perfection. Carmen is my go-to for nails (I prefer gel) and she always does such an amazing job!!! I 100% recommend

my mother goes here all the time and she’s loves it! the service is amazing and they do a great job on everything! nails, eyelashes, especially eyebrows! “i would NEVER go to another place for my eyebrows because they could not get any better than this.”

I am very upset with the outcome of my nails. Half my nails have missing spots of nail polish. Most of them are crooked. All uneven with the other hand. I said something and I was ignored. And the price I paid for what I got was very over priced. I have gotten dip before and I have always had my nails dipped into powder but this girl painted the dip powder on my nails and again came out horrible.

This has to be the most absolutely disgusting establishment I have ever been too. The women there were absolutely disgusting. The attitudes are absolutely disgusting I sat with my feet in water for 1 hour before the women told me she can’t do my nails because I wanted a specific color tried to show it to them and they got mad. 51 dollars for a pedicure I want the right color. They let me sit down and not tell they weren’t gonna do my nails . Now I can’t even get a pedicure. The prices are overly too high, and the nail quality is trash

Everyone there is absolutely amazing at what they do! They are very welcoming and give you exactly what you were asking for!! I love this place!!

Fui varias veces para ponerme uñas en gel para que mis uñas crezcan y cada vez me limaban todas chuecas y otra vez pequeñas y rojas de tanto que me limaron a la 4ta vez tenía que hacerme unas uñas para boda, mostré el diseño y después de haber puesto el color entero me dijeron que no sabe hacer el diseño y que allí las iban a sellar y mis uñas me dolían de tanto que las limaron, al final no me quedo de otra a esperar que crezcan y no volví más porque una de mis uñas estaba saliendo rara desde el comienzo así que tuve que irme a otro salón a que me ayudaran a que mi uña se reponga pero no pudieron hacer mucho porque estaban demasiado limadas que cuando apenas me rozaba con algo me dolían horrible.

DO NOT GO HERE!!! PLACE NEEDS TO BE SHUT DOWN!! UNSANITARY. they used all the same tools for pedicures on me & 3 different customers at once. lady uses SUPER GLUE for lashes!! you will be in so much pain and left BALD!! only to be told to fix it yourself. DO NOT GO!

Good experience my mom and I have been going there for about 1 year and no complaints