Magic Nails

+1 505-873-1318

3211 Coors Blvd SW # F3, Albuquerque, NM 87121 United States of America

Open Today: -

Quick Facts About Magic Nails

Magic Nails place has received a mix of positive and negative feedback from customers. In order to provide a comprehensive analysis of the strengths and weaknesses of the establishment, we will examine the comments provided.

Starting with the negative comments, it is evident that there have been significant issues with customer service and the quality of the services provided. One customer expressed extreme dissatisfaction with their nails, stating that they were ugly and that the salon was unable to fulfill their design request. The acrylic application was described as bumpy and messy, leading to embarrassment and tears. Additionally, the customer reported that their fingers were cut on two separate occasions, highlighting a lack of attention to detail and proper care. Another customer had a negative experience during a pedicure, with the younger employee rushing through the process and causing discomfort. The customer also witnessed the older lady turning away a customer who had previously had their nails done at the salon, suggesting inconsistent policies and poor communication. Another dissatisfied individual stated that their daughter's nails were not cut to the desired length, possibly due to a lack of understanding or attention from the nail technician. These negative experiences indicate a lack of consistency, professionalism, and attention to customer satisfaction.

However, there are also positive comments that should be considered in assessing the strengths of Magic Nails place. One customer had a pleasant experience on New Year's Eve, being attended to quickly and received kind treatment. They were satisfied with the services provided and overall had a positive experience. Another customer praised the skill and talent of a particular nail technician, who was able to deliver on requested designs. They especially commended the attention to detail and ability to replicate designs shown in pictures. Additionally, this customer also had a positive pedicure experience, receiving compliments from the technician. These positive experiences indicate that there are skilled and friendly staff members, capable of providing satisfactory services.

In terms of weaknesses, it is apparent that Magic Nails place has several areas that need improvement. The most glaring weakness is their inconsistent customer service, as highlighted by multiple negative reviews. Rude and rushing behavior, turning away customers, and failure to meet design requests are all indicators of poor customer service. Another weakness is the lack of attention to detail in the application of acrylic and the cutting of nails. The bumpy and messy application can significantly impact the overall appearance and satisfaction of customers. Furthermore, the salon's pricing is mentioned as a deterrent for one customer, suggesting that their prices may be higher compared to competitors in the area.

On the other hand, the strengths of Magic Nails place include the skill and talent of certain technicians and the ability to provide quick and kind service during busy periods. These positive attributes demonstrate the potential that exists within the establishment.

In conclusion, the strengths and weaknesses of Magic Nails place can be summarized by the provided comments. While there are skilled technicians and instances of positive experiences, the inconsistency in customer service, lack of attention to detail, and potentially higher prices are significant weaknesses that the establishment should address. By focusing on improving customer service, ensuring consistent quality in their services, and addressing pricing considerations, Magic Nails place can work towards enhancing their reputation and attracting more satisfied customers.

Best TL Reviews

I went today and I HATE my nails. They are so ugly they couldn’t do any design I wanted even a simple star design were SO rude and I the acrylic is a mess bumpy all over my fingers sooo ugly I left crying and still paid. The lady cut my fingers twice I have never left such a mean review but they are soo bad I’m embarrassed. And now I have to go spend more money to fix them SOMEWHERE else do not recommend.

Went in for pedicure. It was empty and as soon as I walked in the younger girl was rushing me to sit down. She was hurting my feet that whole pedicure. She was rushing as if they were busy. Very rude , not friendly. The older lady tried to turn away a girl that went in to fix her nail and told her they can’t because they don’t have her nail color but she had gotten her nails done there lol horrible customer service. Never going here again .

I came on New Years Eve and they attended to me in a quick and kind manner and did a great job :)

My normal nails tech lady was busy. Decided to give a nail place in my area a try. Big mistake. My daughter asked for her nails to be shorter she was told they were fine. Confused if the nail tech was paying for them or myself...my daughter had to come home with extremely long nails I paid for....for my daughter. Will never be back. I understand why i travel 40 minutes from where i live to have my nails done.

It was a good experience. The woman who did my pedicure was amazing ! Real good complements ! And the man who did my nail designs was great as well. Although at first he took his time, the lines came out perfect , but as more people entered the shop he started rushing the process a bit more. Some of the lines are uneven. Payed $100 for the set and the pedicure. The nails still look good though.

I thought doing something nice for my wife would make her feel happyI got her nails done over at Magic Nails on Coors andReal problem where

I whent today to their place they were really friendly, but they charge me 70 dollars for a pedicure and a manicure. Would sadly not come back again because of the prices.

Alex is extremely talented! Quality work and you show him any picture of what you want and he will deliver. Awesome pedicures too!