Quick Facts About Nails Shine
Nails Shine Place, based on the comments provided, seems to have several strengths and weaknesses. It is important to consider both aspects before deciding whether or not to visit this nail salon.
Strengths:
1. Teamwork and collaboration: According to one customer, the team at Nails Shine Place works together to provide a high-quality nail art service. They switch out technicians depending on their expertise to ensure the best results for the customer. This shows that the salon values cooperation and customer satisfaction.
2. Accommodating and knowledgeable staff: Another customer mentioned that the salon staff is able to accommodate their requests and make recommendations when needed. This suggests that the staff is experienced and knowledgeable, which can be important when selecting nail designs or deciding on the best treatment options.
3. Attention to detail and customization: Several customers mentioned that Tammy, one of the technicians, excels in replicating nail designs or making them even better than the original picture. This demonstrates the staff's attention to detail and ability to customize nail art to meet customer expectations.
4. Affordability: One customer mentioned that the salon is super affordable compared to other places they have been to. This could be a significant advantage for those looking for high-quality nail services at a reasonable price.
5. Special events and services: One customer mentioned that the salon offered a pre-wedding "nail party" for her and her friends. This indicates that the salon is willing to go the extra mile to accommodate special events and provide a fun and enjoyable experience for groups.
Weaknesses:
1. Inconsistent service quality: One customer mentioned a decline in service quality over a three-month period, leading them to decide not to return. This indicates that the salon may not consistently maintain their standards and could be a cause for concern for potential customers.
2. Unreliable appointment scheduling: A customer mentioned that they had made an appointment but were made to wait for a significant amount of time without communication about delays. Additionally, they were eventually informed that another technician would be doing their nails, which could have been clarified earlier. This lack of professionalism and communication could potentially turn customers away.
3. Poor customer service and language barrier: One customer expressed disappointment with the customer service they received. They highlighted the lack of updates on wait times, prioritizing other customers over them, and technicians speaking in a different language. These factors can contribute to a negative experience and make customers feel undervalued.
4. Skill and technique issues: Another customer mentioned that they experienced issues during their pedicure, including skin burning and inappropriate nail length. These issues suggest a lack of skill or attention to detail from the technician, which could be a concern for potential customers seeking a high-quality service.
After considering the strengths and weaknesses of Nails Shine Place based on the comments provided, potential customers should assess whether the positive aspects outweigh the negative ones. It is essential to prioritize factors such as teamwork, attention to detail, and affordability while considering concerns regarding inconsistent service, appointment scheduling, customer service, and technical skills. Ultimately, personal preferences and priorities will determine whether Nails Shine Place is the right nail salon for an individual.
Best TL Reviews
I have been going to this nail salon ever since I moved to Westmont and I won’t be going any where else. The team here is amazing, they all work together to provide the service and if one person is better at something than another they will switch out to give you the best quality of nail art. They have always been able to accommodate my requests and help make recommendations when I don’t know what to pick. I highly recommend giving this nail salon a try if you are looking for something new!
I have been trying to find a good nail salon for years and finally did. Tammy is amazing! I show her a picture of the design I want and she makes it better then the original picture.
This place is wonderful! First time getting acrylic nails and oh my gosh I LOVED THEM. My hands are tiny so I didn’t want anything too long or noticeable. Tammy was very sweet and gave me exactly what I envisioned. Highly recommend!
My first time going to a salon to get acrylics and I was more than pleased with the cleanliness, service, and how friendly everyone is.
Definitely recommend going here. Also super affordable, normally my acrylics are around 180 and I payed 95 here.
Terrible customer service! I always make my appointments for Tammy & she is always running late. Most delays are 15 minutes but I have waited up to 40 minutes. I could deal with this if my nails looked awesome but they don’t. The last 2x I went for my fill were the worst yet. My nail edges were jagged & started chipping within a day. By the end of the week I was able to clip off chucks of Acyrlic from nails.(See pics) It wasn’t always like this there but in 3 months the services have deteriorated so much that I won’t go back.
Came in for just a toe polish change......She kept burning my skin with a course file, tried to use a buffer block that fell on the floor, didn't fully remove red polish when putting a light color on toes, didn't listen to the length I wanted for my big toe nail then started talking in her language to the others. HORRIBBLE....NEVER AGAIN
I won’t go anywhere else for my nails! Tammy can replicate any nail design pictures I bring In. Also great for a solid color or basic mani/pedi. They shut down the salon and let me have a pre-wedding “nail party” with all my girls. Highly recommend!
I will never recommend or go back to this location again. I made an 3:30pm appointment. When I arrived I Was told to pick a color and have a seat. After 15 minutes of waiting with no one telling me that someone will be with me shortly I was told to sit at an empty station. I spent another 15 minutes sitting at an empty station. I asked the (owner Tammy) how much longer only to be told her husband was coming back to do my nails this could have been explained to me when I first walked in so I could made the decision then to wait for him or reschedule. After now another 15 minutes of waiting I decided to just walk out and leave. So unprofessional. A young lady came in while I was waiting and since she was only getting a fill in they serviced her first. My service would have been a full set that normally Tammy always does for me. I could not believe how I was treated yesterday. I refuse to ever spend my money at a place who don’t value customers time and feel that they can leave you with no updates on when you will be serviced. Pick and choose which service they do first. Tammy I’m disappointed in you and hope you learn from this. You have a lost a good customer.
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Nails Shine Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 10:00 AM - 07:30 PM |
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| Tuesday | 10:00 AM - 07:30 PM |
| Wednesday | 10:00 AM - 07:30 PM |
| Thursday | 10:00 AM - 07:30 PM |
| Friday | 10:00 AM - 07:30 PM |
| Saturday | 10:00 AM - 06:00 PM |
| Sunday | 10:30 AM - 04:30 PM |
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