Quick Facts About VIP Nails
VIP Nails place is a nail salon that has received a mix of positive and negative comments from customers. In order to evaluate the strengths and weaknesses of the salon, it is important to consider the various aspects mentioned in the comments.
Starting with the positive aspects, one customer mentioned that the salon is very welcoming and clean. A clean and welcoming environment is crucial for a nail salon as it creates a positive impression and makes customers feel comfortable. This indicates that the salon maintains good standards of cleanliness, which is an important strength.
Another positive aspect mentioned by a customer is that the nail technician did a good job and replicated the style the customer requested. Customer satisfaction is a key strength for any business, and the fact that the salon was able to meet the customer's expectations is a positive point. The customer mentioned being happy with the final result, which indicates that the salon has skilled technicians capable of delivering high-quality services.
Additionally, a customer stated that they have visited the salon multiple times and have always been pleased with the manicure and pedicure services. This shows that the salon has consistently provided satisfactory services to this customer, indicating reliability and consistency in their work. The customer also highlighted the nail technician's ability to fix a broken toenail, which demonstrates their expertise and attention to detail.
An important strength mentioned by a customer is that the salon is open on Sundays. This indicates that the salon is able to accommodate customers who have busy schedules during weekdays, which can be a competitive advantage over other nail salons in the area.
Moving on to the weaknesses mentioned by customers, one customer had a negative experience with a nail technician who repeatedly made mistakes while attempting an ombré style design. The technician ended up painting black nail polish over the failed attempts, resulting in chunky and heavy nails. This suggests a lack of skill or attention to detail on the part of the technician. Additionally, the customer mentioned that their cuticles and nails were damaged, which is a significant concern as it indicates poor care and treatment of the customer's natural nails. Leaving paint on the customer's skin further contributes to a lack of professionalism and attention to detail.
Another customer expressed disappointment in the quality of a manicure with glitter tips. They highlighted the uneven shape and color of their nails, as well as the rude staff who refused to offer a refund. This suggests a lack of customer service and an unwillingness to take responsibility for their mistakes. It is important for a nail salon to address customer complaints and provide a satisfactory resolution, which was not the case in this situation.
Furthermore, another customer mentioned that their daughter's nails were completely wrecked during a fill, and as a result, she developed fungus on four nails. This is a serious concern as it indicates a lack of hygiene and proper sanitation practices at the salon. The customer also mentioned bugs roaming around the floor, which further highlights issues with cleanliness and maintenance. Additionally, the lack of customer interaction and excessive cellphone use by staff members creates a negative impression of the salon's professionalism and customer service.
Another weakness mentioned is the use of cold water during a manicure, which the customer did not prefer. This suggests a lack of attentiveness to customer preferences and an unwillingness to adapt to individual needs. Additionally, not providing a proper manicure for a customer's daughter, even at a discounted price, indicates a lack of attention to detail and an incomplete service.
In conclusion, VIP Nails place has both strengths and weaknesses. The strengths include a welcoming and clean environment, the ability to deliver satisfactory services, customer satisfaction, and being open on Sundays. However, the weaknesses include a lack of skill and attention to detail by some technicians, damage to natural nails, poor customer service, lack of hygiene and sanitation practices, and a lack of attentiveness to customer preferences. These weaknesses need to be addressed by the salon in order to provide a consistently high-quality experience for their customers.
Best TL Reviews
Went here to get my nails done today and spent WAY too much time there. I was there to get acrylic dip nails done in an ombré style and he had to remove the design and redo it roughly 6 times. He ended up just painting black nail polish over his failed attempts causing them to be chunky and really heavy. Pretty sure my cuticles and the sides of my nails are severely damaged. Finished product looked worse than something I could have done personally. He even left paint all over my skin. Looks absolutely terrible. I have to go get them removed tomorrow.
Very welcoming and clean. He did a very good job and he did it just like the picture I showed him. I’m very happy with how they turned out. I definitely recommend coming her. I don’t regret any of it.
This is my favorite nail and toe spa. My pink and white fill is usually $35.
I have visited this nail salon several times and they do a great job and are open on Sunday. I was very pleased with my manicure and pedicure. Before my pedi, my toe nails were not in good shape. The left toe nail (on my big toe) was broken in the middle and the nail tech did an amazing job fixing it. The cost for both mani and pedi was $95 for a full set of acrylic french tip nails with pink and white powder and clear shellac polish on my hands, and french tips with shellac polish on my feet. I highly recommend if you're in the Estero area!
WENT IN FOR GLITTER TIPS AND MY NAILS ARE LITERALLY ALL UNEVEN SHAPE AND COLOR !!!! Complete disappointment. When I tried to tell her if she could fix them she BLAMED ME, and said I should have said something sooner as if I could see the finish product while she was doing it. VERY RUDE STAFF. I asked for a refund they told me they don’t do that there which is illegal. Under law a refund it do able within a time limit. Mine happened to be directly after. Waste of money and horrible talent. PLEASE DONT GO THERE!!!!!!!!!!
Took my daughter to get her nails filled and the nail technician wreck her nails completely. Now 4 nails now have fungus (2 weeks later) flakes of her nails are missing, the place had bugs roaming wound the floor, very dirty place. I am so upset with how bad of a job this place did. I should have known better when I saw their was no other customers there when we were there. Staff doesn't interact with customers they watch their cell phones the whole time. Don't go here!
The quality of the gel nail is great my set looks beautiful. However, I did not care for the bowl of cold water during the manicure. I prefer the warm water. I also asked for my daughter to have a manicure and the person only painted her nails. Granted I was not charged full price, I still would of enjoyed if she got a proper manicure with the water, hand rub etc before the polish. The price was reasonable and it's in a convinient area.
I was so in love with the work they did, I tipped the guy 20 dollars and left in a daze. Gwen took extra time to hand draw a butterfly on my ring finger because I didn’t like the sticker he picked out, and he took good care in making sure my nails looked perfect in the end. They have great service; were very friendly and let me use their wall outlet which most places won’t do. Think twice before choosing another place to get a set done. Well worth the price xx
Place Pictures
VIP Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 10:00 AM - 07:00 PM |
|---|---|
| Tuesday | 10:00 AM - 07:00 PM |
| Wednesday | 10:00 AM - 07:00 PM |
| Thursday | 10:00 AM - 07:00 PM |
| Friday | 10:00 AM - 08:00 PM |
| Saturday | 10:00 AM - 08:00 PM |
| Sunday | 11:00 AM - 06:00 PM |
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