Quick Facts About Towne Lake Nails Salon
Strengths:
1. Personalized experience: Many customers praised the friendly and talkative staff at Towne Lake Nails Salon, indicating that they felt welcomed and comfortable during their visits. The salon is known for providing a personal touch and making customers feel valued.
2. Long-lasting nails: Several customers mentioned that their nails lasted for a long time after getting them done at the salon. This indicates that the salon uses quality products and provides excellent craftsmanship, resulting in durable and beautiful nails.
3. Outstanding designs: Customers frequently mentioned the exceptional designs they received at Towne Lake Nails Salon. The salon's technicians were praised for their creativity and attention to detail, resulting in unique and eye-catching nail designs.
4. Repeat customers: The salon's ability to retain repeat customers over several years demonstrates the overall satisfaction of their clientele. Customers mentioned being loyal to the salon and praised specific technicians for their exceptional service.
5. Professional and accommodating: Many customers highlighted the professionalism and accommodating nature of the salon staff. The technicians were described as detail-oriented, respectful, and willing to answer any questions or provide suggestions for new styles.
6. Family-like atmosphere: Customers expressed feeling like part of a family when visiting Towne Lake Nails Salon. The salon staff took the time to get to know their customers and made them feel welcome. The friendly atmosphere created a positive experience for customers.
7. Excellent work and consistent quality: Customers consistently praised the quality of work at the salon, stating that they have never been disappointed. The salon was commended for its attention to detail and consistent delivery of satisfactory results.
Weaknesses:
1. Rushed service: One customer mentioned that their nail design was rushed, resulting in smudged, chipped, and sloppy nails. This indicates that the salon may occasionally prioritize speed over quality, leading to subpar results.
2. Chipping nails: Another customer mentioned that their nails started chipping after just three days. This suggests that the salon may need to improve its technique or product quality to ensure longer-lasting manicures.
3. Lack of communication: One customer mentioned that they wished the salon had told them to come back another day instead of rushing their service. This suggests a potential weakness in the salon's communication with customers.
4. Subjective preferences: It's important to note that the quality of nail services is subjective and can vary depending on personal preferences. While the majority of comments were positive, it's possible that some individuals may have different opinions or expectations.
Overall, Towne Lake Nails Salon has several strengths, including personalized experiences, exceptional designs, long-lasting nails, and a loyal customer base. However, the salon should address weaknesses related to rushed service, chipping nails, and communication to ensure consistent quality and customer satisfaction.
Best TL Reviews
Read this for a honest review!!! Im editing this review because when I wrote the initial one i definitely had my rose colored glasses on… here is the beginning is the first review: So went here on a complete whim. But seriously I really felt the love and it was a very personal experience. I went at like 4:00 and it was packed the nice women Ti ( I’m not sure the spelling honestly) told me to come back at 5:30 ( after they close). I came back and they were so nice and gave me a beautiful design and I had a very in depth conversation with my tech Steve. Clearly their customers love them because they were bringing in Christmas gifts for the techs and telling me that they themselves were repeat customers over several years.
My new review… I didn’t really take a look at them until i got home and while I did love
My tech Steve, the girl who did my design clearly rushed and after 3 days of having them they are chipping… they are smudged and sloppy and i spent a lot of money to get something I’m going to have to pay to get fixed somewhere else. i really wanted to love this place so much so when i got a text asking if i wanted to leave a review i jumped at the chance. I think this place is good but this experience probably will keep me from coming back. I’m sorry to leave a poor review I really liked the people here. I just wish they told me to come back another day so it wasn’t rushed.
This is my 2nd time coming here and I absolutely love this salon. The workers are so friendly and respectful, they check up on you, make sure you are comfortable and reassure you just enough. The nails last me at least 3 weeks, i’m a very active person so it’s surprising and makes me happy I can keep these wonderful nails on while being active. I will most definitely come back here when I’m getting my nails done again and thanks Steve for doing such a good job on them today!
9/3/2022- Another wonderful day at Towne Lake Nails Salon. I always enjoy getting my nails done here. The staff is so nice and fun. They are willing to answer any questions you have and share ideas for new styles with your nails. It’s always a great experience every time I go.
It’s always my favorite time. I can’t wait for the next time.
This salon has been tried and true! I have made the mistake of going elsewhere on the rare occasion that I needed something done and there wasn't availability. I regret it every time. I have always gotten wonderful service and care. Angel, Thi, and Steve have done my nails and Tom has done my pedicures. Always leave with outstanding designs and nails that look amazing! I draw so many compliments from complete strangers all the time! And Tom gives the bestest pedicure massage ever! Does reflexology and really breaks up the knots! Been coming here since about 2015 (I think I could be wrong on the year but it's definitely been at least 7 years. If you haven't yet you should check them out! You won't regret it!
My wife loves getting her nails done here. They're always very friendly and talkative. They do a fantastic job and her nails always come out looking great, we look forward to coming to see them!
Extremely professional and accommodating. The most comfortable I've ever felt in a nail salon. The pedicure was amazing! Steve was very detail oriented with my nail design
I have been going to this nail salon for years and will continue to go. I have had the gel polish and SNS nail manicures done. I also get my brows waxed and they are always respectful. They know my name when I walk in. They always say hello & greet everyone that comes through the door. They place respectful music, they chat with you if you want to chat. They treat me like family. I definitely recommend them to everyone.
I love the excellent work they do on my nails. They always do a great job and I have never been disappointed. Highly recommended!
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Towne Lake Nails Salon Info
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Opening Hours
Monday | 10:00 AM - 07:00 PM |
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Tuesday | 10:00 AM - 07:00 PM |
Wednesday | 10:00 AM - 07:00 PM |
Thursday | 10:00 AM - 07:00 PM |
Friday | 10:00 AM - 07:00 PM |
Saturday | 10:00 AM - 07:00 PM |
Sunday | 11:00 AM - 05:00 PM |
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