Happy Nails & Spa NSB - Nail in New Smyrna Beach

+1 386-424-1033

4160 S Atlantic Ave, New Smyrna Beach, FL 32169 United States of America

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Quick Facts About Happy Nails & Spa NSB - Nail in New Smyrna Beach

Happy Nails & Spa NSB - Nail in New Smyrna Beach has received mixed reviews from customers. While some have praised the salon for their excellent service, others have had negative experiences. In order to thoroughly analyze the strengths and weaknesses of this salon, we will examine the recurring themes in the comments.

One strength of Happy Nails & Spa NSB is their talented and friendly staff. Several customers mentioned specific nail technicians, like Hana and Julie, who provided excellent service and skillfully executed their requested nail designs. This indicates that the salon has experienced and creative professionals who are capable of meeting their clients' expectations. Additionally, customers appreciated the friendly and patient demeanor of the staff, as demonstrated in the comment thanking Julie for her understanding.

Another strength of this salon is its affordability. Customers mentioned that the prices at Happy Nails & Spa NSB were reasonable and provided good value for the services received. This could be a major draw for potential customers who are looking for quality nail services without breaking the bank.

Additionally, the cleanliness and professionalism of Happy Nails & Spa NSB were highlighted as positive attributes by some customers. They noted that the salon was clean and that the staff provided thorough and respectful services. This indicates that the salon maintains a high standard of hygiene and professionalism, which is important for creating a positive and comfortable environment for customers.

However, there are also several weaknesses that have been identified by customers. One recurring complaint is the long wait times and rushed service. Some customers mentioned that their appointments were delayed, causing frustration and a sense of unprofessionalism. This is a significant weakness, as customers expect punctuality and prompt service when they make an appointment.

There were also complaints regarding the quality of certain services. For example, one customer mentioned receiving the worst pedicure they had ever had at Happy Nails & Spa NSB. They specifically mentioned that the nail technician was rude, rushed, and did a poor job, which included cutting the customer's cuticle and leaving the nails crooked and uneven. Another customer commented that their nails peeled off within a day and that their toenails were not cut straight. These instances indicate a lack of attention to detail and subpar quality of workmanship, which can negatively impact the overall customer experience.

Furthermore, one customer had a negative experience with a specific nail technician and expressed concerns about their behavior, including making derogatory remarks and being unprofessional. This suggests that there may be inconsistencies in the behavior and quality of service provided by different staff members, which could be detrimental to the salon's reputation.

In conclusion, Happy Nails & Spa NSB - Nail in New Smyrna Beach has both strengths and weaknesses. The salon is praised for its talented and friendly staff, affordable prices, and clean and professional environment. However, there are concerns about long wait times, rushed service, and inconsistent quality of services provided by different staff members. Addressing these weaknesses and ensuring consistent quality and customer satisfaction could greatly improve the overall reputation of the salon.

Best TL Reviews

I've been going to happy nails for the past 6 months. Kim is the owner and she is lovely. I like to see Hana for my nails - They tend to get busy so I like To make an appointment so I don't have to wait. I've attached the photos of my most recent set with the reference picture that I gave to Hana. She always is excited to do fun stuff on my nails and was definitely up for the challenge. My base is powder and the art is all gel hand done. I have found my salon for life!

I'm picky about my nails, but Happy Nails and Spa has never let me down. They are nice, precise, quick on my nails and give a wonderful, relaxing pedicure. The price is also great. Love this place.

Got legs waxed and pedicure, I've been to this salon several times and had excellent service. This time was absolutely the worst pedicure I have ever had! A lot of hair on my legs was missed. I do have to say I have blonde hair so it is hard to see sometimes.

But still the worst pedicure ever!

Thank you for being patient with me Julie! I've been working crazy hours and I just couldn't fully relax my arms/hands, but you were very nice and worked with me :)

Also, thank you for the great artwork on my nails! I'm so happy with it!

I cannot believe that this place can even be in business. Im a local and my daughter came to get her nails done. I cannot believe they get away with owning a business. My daughter had acrylics and the lady who did it was the only white lady in the building on Thursday night (2/17/22) and she was rude and and mumbling mean things under her breath and she rushed and the nails are crooked and she didn’t even paint the sides of nails and when using the grinder she cut my daughters cuticle and skin and its bleeding and the paint doesn't reach the end. The nails are pulling off underneath and when we got home 2 nails cane completely off. So beware of the worst nail tech ever at this place. She was the only white lady and my daughter spent $85 and was treated like she was in the wrong. Please fire her! She is an embarrassment to your business and our community and needs her licensed taken away. A 5 yr old can do better than her. She is bringing your whole business down. She is horrible. I just can’t believe she can get away with this and not get fired! This picture was taken as soon as we got home.

Very fast, very clean, very friendly, very professional, very happy customer! Manicure and pedicure very thoroughly done. My natural nails were cared for and respected.

I️ don’t know how this salon has managed to get 4.0 stars. While on vacation my mom and I️ went here for pedi/mani’s. Our appointment was for 4:30, they didn’t start our service until 5:15. On top, they were frazzled and rushed because of having to re-do the clients they were working on nails for doing such a poor job and matching incorrect colors. My polish was slopped on, I️ could have done a better job myself and my mother said it was the worst pedicure she has received. We will not be back and will not suggest this salon to anyone!

Don’t waste your money!! Nails peeled off in a day!! And they couldn’t even cut my toenails straight!!