Quick Facts About Lilie Nails
Strengths:
1. Consistent quality: Several customers mention that the quality of service at Lilie's Nails is always excellent. Whether it's eyebrow shaping or nail services, customers trust that their results will be amazing every time.
2. Loyal customer base: Many customers have been visiting Lilie's Nails for years, demonstrating a high level of loyalty. This loyalty could be attributed to Lilie's expertise, consistency, and the trust customers have in her.
3. Friendly atmosphere: Multiple customers mention the friendly and welcoming atmosphere at Lilie's Nails. The staff's demeanor and the overall environment make customers feel comfortable and not like they're in a factory setting.
4. Skilled staff: Several customers specifically praise the skills of Lilie and Bill, who work at Lilie's Nails. They mention that these professionals are capable of turning their vision into reality, whether it's recreating a specific nail design or providing excellent eyebrow shaping.
5. Addressing mistakes: Lilie's Nails seems dedicated to resolving any issues that customers may have. One customer mentions that they had a negative experience elsewhere but returned to Lilie's Nails to fix the problems. This shows a commitment to customer satisfaction.
6. Customer referrals: The positive experiences at Lilie's Nails have prompted customers to recommend the salon to others. Word-of-mouth referrals can be a significant strength for any business, as they indicate satisfaction and trust in the services provided.
Weaknesses:
1. Limited services: Some customers mention that Lilie's Nails doesn't offer some modern facilities like massage chairs. While this may not bother some customers, it could be seen as a drawback for those who enjoy a more luxurious or comprehensive nail salon experience.
2. Parking challenges: One customer mentions that parking can be hectic, especially for handicap placard drivers. Limited parking availability or difficulties in finding a parking spot could be a deterrent for potential customers.
3. Dependency on key personnel: Lilie's Nails seems to heavily rely on the skills and expertise of Lilie herself. While this is a testament to her abilities, it may pose a weakness in terms of scalability and handling high customer demand if Lilie is unavailable.
In conclusion, Lilie's Nails has many strengths including consistent quality, loyal customers, a friendly atmosphere, skilled staff, addressing mistakes, and positive referrals. However, there are weaknesses related to limited services, parking challenges, and dependency on key personnel. Despite the weaknesses, Lilie's Nails has managed to maintain a strong customer base by focusing on their strengths and delivering exceptional services.
Best TL Reviews
Lilie’s is the best! I have been getting my eyebrows done by Lilie for 15+ years. The quality is always there! I have not lived in LA for all of that time but I make trips back home just to get my eyebrows arched! I won’t let anyone else touch my eyebrows! I have in the past and they have messed my eyebrows up!!! The results of Lilie doing my eyebrows are always the same… AMAZING!!! I highly recommend!!!!
I been a client for years. Friendly old school place. No massage chairs..dont use them anyway so I'm cool. This nail salon definitely don't make me feel as if I'm in a factory
Wonderful experience, Bill is amazing. All I do is take a picture of what I want and he makes it happen!!!
I have been getting my eye brows done by Lilie since I was 16 years old(back when she was at the nail shop on King and Western). I am now 33 years old and NO ONE is allowed to touch my eye brows. Lilie has been the same down through the years and I love her
Did a wonderful job on my nails
I've tried others. I'm sure they have people who can do a great job. I wasn't as lucky. Went back to my original lady @ Nail Craft to get the quality I know she will provide.
She corrected the wrongs, nails lifting after only 2 weeks, too much acrylic not filed down enough at the nailbed.
Lillie is the best EVER with her eyebrow game!! She is so sweet!! I have went to other places like Inglewood on Crenshaw i been on Broadway and even went to Gardena but BABY CAN'T NO ONE touch Lillie when it comes to eyebrows!! I have been in that area for a long time i wouldn't care how far i had to drive because I NO my stuff is going to be RIGHT!! Even men tell me my eyebrow look good!!
Best customer service and can't beat Mrs Lillie arching eyebrows. I will say, parking is a bit hectic for handicap placard drivers.
Lilie Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | Closed |
|---|---|
| Tuesday | 09:30 AM - 06:00 PM |
| Wednesday | 09:30 AM - 06:00 PM |
| Thursday | 09:30 AM - 06:00 PM |
| Friday | 09:30 AM - 06:00 PM |
| Saturday | 09:30 AM - 06:00 PM |
| Sunday | 09:00 AM - 04:00 PM |
How to go there
Location
Places